great
great, fast delivered, and product is well packed and as descirbed. Thx
About 1Outlets
Data updated- Website
- 1outlets.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 76 reviews
- Replies to negative
- 1% (2/219)
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About this business
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Is 1Outlets legit?
1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Received the parcel in good condition
Received the parcel in good condition! Thank you very much for good service!
Good Communication
Parcel well received. Thank you so much for your support!
5 Star All Day All Night
The Pakaging and everything including the product was in perfect condition. They even called to confirm their service was acceptable. Honoured to order from here.
I am happy with your service
I am happy with your service. Thank you!!
Good customer service
Products can take a little while to arrive, but product arrived in good condition. There is good customers service that keeps you updated. Also communication to ensure product had arrived safely.
High recommend
I received items in full amount Even there was a delay but still ok because the support team always kept me updated step by step High recommend
Perfect recomend
Great follow up from the team.
Products are great
Products are great, just transportation takes a long time, but I think the company already try their best to deliver as soon as possible. Great follow up with emails! A nice shopping experience !
Quick and professional service
Quick and professional service Although I did not get the product due to the customs restrictions I got a quick refund and nice communication
I will never ever order to this…
I will never ever order to this company. Failed to deliver my 3 order. Just took my money and didn't refund it to my account.
Excellent Staff
Excellent cooperation by both Lina and Daisy. My order did not go through as the vendor did not respond hut both Lina and Daisy have been constantly in touch and arranged a full refund. I will return to the store as soon as I am back from my holiday. Thankyou.
I'm satisfied with your care and…
I'm satisfied with your care and delivering my order. Thank you
Very trustful
Very trustful, helpful staff and prompt replies including a helpful phone call too. I am really pleased. Thank you!!
Top service!!
Yes it arrived and all is good. Thank you for the follow up.
Thanks for a good service
Thanks for a good service, I will surely recommend your company to my friends and relatives.
The team has been very accomodating…
The team has been very accomodating with my concerns. Very good customer service.
Staff has proactively follow up my…
Staff has proactively follow up my refund
Great thanks
Great thanks. Received item as described
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