About 1Outlets
Data updated- Website
- 1outlets.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 76 reviews
- Replies to negative
- 1% (2/219)
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About this business
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Is 1Outlets legit?
1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer service
Really helpful team. Always prompt with replies to my enquiries and very nice to deal with thankyou!
Always Reliable
Due to supply chain mess, the item I ordered was not available, but I received a refund. I'll keep being a loyal customer.
Excellent service and great…
Excellent service and great communication up until my parcel arrived. I look forward to dealing with 1Outlets again. Highly recommended to all.
I love your service!
I love your service! The communication and constant feedbacks have greatly assured me and gave me confidence with my purchase. Totally reliable and trustworthy service. Thank you, 1Outlets.com!
Great experience.
Customer service is excellent
Customer service is excellent. They always keep me updated even for slight delays without me having to worry how to reach them. Even after it was delivered, they still take time to make sure that I received the items in good condition.
Everything went perfect from the…
Everything went perfect from the beginning to the end when I got my order. I would say they go even step further and inquire about package receipt and I even received call to confirm - more than perfect support. Thank you!!
Much faster than expected
Much faster than expected, product in great condition, in my case yeast, I worry it may be old, but recieved a fresh batch! Happy customer 🙏
Great products
Great products. very good follow up. thank you
Great site to shop
Great site to shop. Excellent communication and follow up. Would strongly recommend!
Reading the reviews online
Reading the reviews online, i thought it was one of those scam i got in since it was an overseas order. (Singapore to Malaysia) But thank god i was wrong, 1outlets go extra miles to explain the situation, call me up to follow up my case until i got my refund. Thank you so much❤️Veera
Great experience.
Very happy with my dealings with 1Outlets. Excellent service and communication ( kept me up to date with my parcels progress in a very professional and polite way ) I will recommended 1Outlets to anyone.
Good service.
Always arrives on time and they always…
Always arrives on time and they always check I received them great customer service
thanks and regards until next purchase
Great n excellent
i am very satisfied for my Oder that,s…
i am very satisfied for my Oder that,s why i am ordering again.good experience
Excellent Service!
Wonderful experience and very happy with the purchased. Great job!
Excellent Service I am really happy
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