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Business Services

1Outlets

Claimed

650 reviews

3.2650 reviews
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About 1Outlets

Data updated
Website
1outlets.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
76 reviews
Replies to negative
1% (2/219)
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About this business

1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.

Is 1Outlets legit?

1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.

Auto-generated from all reviews of this business. For reference only.

What people say

Would definitely recommend 1Outlets.

Was rather skeptical as the prices were very reasonable, but the Company delivered exactly what they said they would. Couldn't be happier and would certainly use them again. Satisfied customer from the UK.

Overall service is ok

Overall service is ok. The delivery schedule need to further improve. I’m suppose to receive my item by 30 October 2021 but as of 4 November 2021i still haven’t get the delivery nor update on the item has been posted.

4 Stars for good customer support

4 Stars for good customer support. I can't give a 5 because there are dents on the boxes received. Nevertheless, the items inside the boxes are ok.

Good and trust worthy place to buy…

Good and trust worthy place to buy stuffs, takes a bit of time to dispatch and product to be delivered, but understandable due to covid situation.

I have received the order's one. Thank you

After a long time like 2 months, my order arrived, but it was a long process because of the cargo, not the site. In addition, the site was very relevant, all kinds of information was given to me and I was able to get answers to my questions. only one of my two orders was supplied and sent while the other one was not sent, I think, because it could not be supplied. This was the only problem I had, I would have been more pleased if they both came, but thank you anyway. I think I could do more shopping if the country I live in hadn't had customs and cargo problems :) by the way, place of order was Turkey :)

My order was cancelled by 1OUTLETS 5…

My order was cancelled by 1OUTLETS 5 days before due date. There was no intimation prior to that. Money was paid on 18July 21, Refund I got on 2.9.21. So much delay not proper. Don't accept money if order can't be executed. The team is courteous but the system of clearance needs improvement. Periodical communication to customer is necessary without the customer reminding you. Don't give store credits. Refund the customer's hard earned money, SWIFTLY.

Good support

Although I haven’t received the product because of shipping regulation /legislation, support team helps to follow up until I got my refund to my credit card urgently.

The order took a while to deliver but I…

The order took a while to deliver but I really appreciate the regular email updates. The items arrived in good order. Your service is very helpful and easy. Thank you for integrating the shipping on the price and also for bulk discounts.

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