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4over

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201 reviews

4.3201 reviews
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About 4over

Data updated
Website
4over.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (27/27)
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About this business

4over is a trusted source for print fulfillment since 2001. We help our customers support their customers by offering a vast selection of quality print products at guaranteed trade-only prices. Our expansive catalog includes everything from standard marketing collateral like business cards and brochures to harder-to-find specialty, large format, and promotional products.4over’s mission is “to simplify and transform print.” With locations across North America, state-of-the-art equipment, and fast turnarounds, 4over offers our customers savings, speed, and scale—so they can move more projects faster and net bigger profits.

Written by the business, not verified by us.

Is 4over legit?

4over (4over.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Quality, Product, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times, very competitive pricing structures, and the reliable print quality across a wide variety of ordered marketing products. Consumers also find the friendly support staff extremely helpful and easy to reach whenever they need professional assistance with their commercial print projects. Some reviewers were not happy with color consistency or precise cutting quality on specific printed items. A few other people also felt that certain orders took significantly longer to process, arrived late, or suffered from unexpected shipping and delivery delays.

Auto-generated from all reviews of this business. For reference only.

What people say

price creep

Over the past year, the prices have gone up faster than other print suppliers. Where you used to be an easy go-to for print, now I have to compare. I find the change has resulted in fewer orders through y'all.

Reply from 4over2026-08-18

We appreciate you sharing your concerns about our pricing. We understand how important competitive pricing is, and we're actively reviewing our strategies to ensure we remain a valuable choice for your printing needs.

Great Customer Service

Customer Service was very helpful during the whole process. Very attentive to my questions and guided me through my ordering process. Felt very comfortable that my project outcome will be what i expect it to be.

Reply from 4over2026-08-18

We're so glad to hear that our customer service team was helpful and attentive throughout your ordering process. It's wonderful to know you feel confident about your project's outcome!

Request for Full Credit – Defective Finished Product

Hello, I have been doing business with 4over for approximately 20 years, and I am extremely disappointed with how this quality-control claim was handled. My client complained about the finished product, and after inspecting it myself, I agreed that the quality was unacceptable. I submitted photographs clearly documenting the defects. Despite this evidence, Melina Iran in Quality Control issued only a $15 credit. A $15 credit is not an appropriate resolution for a poorly produced product that could not be delivered to my client as acceptable professional work. This order should have passed through quality control before it was shipped. I should not be expected to absorb the cost of a manufacturing or quality-control failure—especially when the defects were clearly documented. I am requesting that this claim be reviewed by a supervisor and that the defective order be credited in full. After 20 years of doing business with 4over, I believe my account history and the evidence provided deserve a fair and appropriate resolution. Please confirm once the full credit has been issued. Best Regards, James Simmons Owner Spectrum Color

Reply from 4over2026-08-18

We appreciate you sharing your concerns regarding the recent quality control claim. We understand your disappointment with the resolution provided, especially given your long-standing relationship with us. We recognize the importance of delivering professional-quality products and the impact when expectations are not met. We are actively reviewing your claim and the evidence you provided to ensure a fair and appropriate resolution is reached. We will be in touch as soon as this review is complete.

Prices have gone up on common items

I've been using 4Over for over 9 years. Prices used to be incredible back pre-covid and shipping was reasonable on standard items. Not so much anymore. Large mat is priced fairly well. Customer service is good, never really had a problem when orders were not to par, just takes time to remedy any issues.

Reply from 4over2026-08-18

We appreciate you sharing your 9-year experience with us and value your feedback. We understand your concerns regarding pricing changes and shipping costs. We're glad to hear our customer service has been helpful when issues arise.

Orders always accurate with quick turnaround.

Our orders are always filled accurately with quick turnaround and competitive pricing. And, 4Over produces most of the items our clients need so there is a minimum need to spend time checking alternate sources and pricing.

Reply from 4over2026-08-18

We're so glad to hear that your orders are consistently accurate with quick turnaround times and competitive pricing. It's wonderful to know that we can provide most of the items your clients need, saving you time and effort!

Very unreliable lately

It just seems about 25% of the time I use you guys since Covid that there’s been a problem with my order. This time it appears it’s not really your fault but something happened with a handoff between you and UPS and it just happened. it was the most important piece. I’ve done in a while. My Customer has their grand opening tomorrow and no posters.

Reply from 4over2026-08-18

We are truly sorry to hear about the recurring issues with your orders, especially this critical one. We understand the urgency of your customer's grand opening and the frustration this delay has caused. We are investigating the handoff with UPS to prevent future occurrences and improve our service.

Always there to fix any issues very…

Always there to fix any issues very promptly not that there have been many. Very informative on status of progress and shipments. Website is user friendly.

Reply from 4over2026-08-18

We're delighted to hear that you've had such a positive experience with our service. It's wonderful to know that we've been able to promptly address any issues and keep you informed. We also appreciate your feedback on our website's usability.

Orders are consistently late

Orders are consistently late, to the point where my clients are getting angry. Customer service takes FOREVER to get updates or reply to emails when there is an issue. It's extremely frustrating.

Reply from 4over2026-08-18

We sincerely appreciate you sharing your concerns. We are actively working to improve our delivery times and customer service response to prevent future frustration for you and your clients.

I submitted a job for reprint with no…

I submitted a job for reprint with no updates and to use the same artwork. The stayed stagnant saying it was waiting for my artwork, in which I was never advised of needing it. I lost almost a week if I hand't checked the status. It's things like this that make excuses impossible when there is no one person to be held accountable.

Reply from 4over2026-08-07

We appreciate you bringing this to our attention. We understand your frustration with the delay and the lack of clarity regarding the artwork for your reprint. We are reviewing our internal processes to ensure better communication and accountability for future orders.

Always quick turnaround for trade…

Always quick turnaround for trade printing. Quality is excellent. Service is quick turnaround, shipping is accurate. We trust the work 4 over does for our best customers.

Reply from 4over2026-08-06

We're so pleased to hear that you consistently experience quick turnaround and excellent quality with our trade printing. It's wonderful to know you trust us with your best customers!

Job was ordered with same day…

Job was ordered with same day production and was not completed on time. No one notified me the order was late. Customer service dropped call when inquiring.

Reply from 4over2026-08-05

We sincerely regret that your same-day order was delayed and that we failed to inform you. We are also concerned about the dropped call and are reviewing our customer service procedures to prevent this from happening again.

Poor Customer Service, No Follow Through & I Paid For Something I Have NO Idea When I will Recive

I sent an order in for some simple painted edge business cards for a new doctor that just started at one of my client’s dermatology offices. I was assured on Friday last week that it would be there by Wednesday this week only an email from them that was cryptic. Here is that timeline (because calling results in a 20 minute on hold that no one answers): Received August 3, 2026: We are writing to inform you of an issue identified by our production team with the following job: J6609196919-001: Dr. Berman Business Cards - Shipment 1 - Set 1 To ensure you receive the highest quality product, your order will be reviewed by a quality assurance agent. An update will be provided shortly. We sincerely apologize for any inconvenience this may have caused. At 4 Over, LLC, we are committed to delivering exceptional quality and service, and we take matters like this seriously to continuously improve our processes. Message back to them same day: We need this order by Wednesday. Please help. Their answer this morning: Thank you for contacting Quality Assurance. We apologize for any inconvenience caused to you and your customer. Your ticket has been assigned to a Quality Assurance agent who will review the issue as soon as possible and provide you with more information regarding the order. Please do not hesitate to let us know if you have any further questions. My reply to them: Thank you for sending me this message. I am working with them now to find out when the business cards will go out. BUT NO ONE HAS CONTACTED ME, AND MY CLIENT IS UPSET WITH ME AND THEY ARE GHOSTING ME. This is unacceptable.

Reply from 4over2026-08-05

We are truly sorry to hear about the difficulties you've experienced with your recent order and the communication breakdown. We understand how frustrating it is when an urgent request isn't handled with the clarity and promptness you expect, especially when it impacts your client relationships. We recognize the importance of timely updates and clear communication, and we sincerely regret that we fell short in this instance. We are actively reviewing the details of your order and the communication timeline to understand where improvements are needed in our process. We are committed to ensuring that such situations are addressed effectively in the future.

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