4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.So how do we do it?We offer high-quality products that help our customers become more self-reliant and prepared.We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.We strive to be a great place for great people to work.
Written by the business, not verified by us.
Is 4Patriots legit?
4Patriots (4patriots.com) has a 2.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 46% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many customers reported issues with the reliability of their equipment, with generators failing to work during needed power outages. People also mentioned receiving items that were defective or had components missing from the shipment. Several consumers expressed deep disappointment regarding the overall quality of the products, with some noting inadequate performance compared to claims, and others finding the ingredients of food offerings poor.
However, some reviewers found the support team to be friendly and helpful when issues did come up, and others appreciated the company's transparency. Certain purchasers praised the quality of specific items, like certain solar chargers or packaged meals. Conversely, a small portion of people felt that the communication surrounding orders was difficult, with some experiencing unexpected charges or delayed acknowledgments of shipments.
Auto-generated from all reviews of this business. For reference only.
Purchased a Generator that came with the Sidekick for upcoming hurricane season. After hurricane hit, used both generators along with a reliable Gas powered generator. The 1800 did ok, i will say that at night i used to 1800 exclusively for my fridge. It maintained power for it throughout the entire night. The Sidekick however i used to only m aintain charge on a couple of portable devices and died less than two hours later. would not come back on or take a charge. Contacted company as it was under warranty and they sent a replacement. Very next year we were hit again and did my same routine. This time i had sidekick only running a small LED lamp that barely pulled any power. Same thing happened in less than an hour. This item has issues and now i have a doorstop.
Reply from 4Patriots2026-07-22
Hi Robert,
We're sorry to hear you've experienced issues with your Patriot Power Sidekick. We'd appreciate the opportunity to look into this and see how we can help. Please email us at [email protected] with your order information, and our team will be happy to assist you.
Thank you!
I have been ordering 4 Patriots products for years and have NEVER had a problem with any of the generators (I have 4), food, power cells, Water filtration system, water storage cubes, flashlights, radios, lanterns, etc. I get GREAT customer service.
I do not know why there are so many negative reviews about 4 Patriots, they are a great company and I will continue to order things from them. Keep up the good work 4P!!!
Reply from 4Patriots2026-07-22
Hi Kelly,
Thank you so much for your incredible support over the years! We're honored to have earned your trust and are thrilled to hear you've had such positive experiences with our products and Customer Support team. It means a great deal to us that you've chosen 4Patriots to help you stay prepared.
Thank you for your kind words and for being such a valued member of the 4Patriots family!
First your sales should not…patroit generators not what they make it out to be
First your sales should not misrepresent your product...they told me that it would cover all my needs before I ordered it.. now when I use it for the first time our power goes out,the unit didn't even run for 1 hr...totally opposite what I was told before I bought it for 4000 dollars... now I won't a refund the will not honor there product or what they told me it would do.. don't buy anything from them. I stayed o hold for 3 plus hours trying to get in touch with customer service,then when I do get in touch. They won't do anything to help. The only thing I had plugged in is a small air conditioner and it used up 100 percent of the battery in less than 1 hr..now I've got the BOB involved and waiting on a lawyer to call me back... so if u r reading this,,im a true customer no bots or computers making up nice reviews..don't buy. Don't buy....waste of money
Reply from 4Patriots2026-07-22
Hi Rodney,
We're sorry to hear that your Patriot Power Generator didn't meet your expectations. We'd appreciate the opportunity to learn more about your experience and see how we can help. Please email us at [email protected] with your order information, and our team will be happy to assist you.
Thank you!
Portable cooler / refrigerator does not travel well
I’m extremely disappointed with this cooler/refrigerator. Every time we’ve tried to use it, it has given us problems. On a road trip, plugged into the 12V outlet in the car exactly as intended, it keeps throwing an F2 error and failing to work properly. It was already cold when we put it in the car, so we were not asking it to do anything extreme — just keep things cold.
A portable car cooler should be reliable, especially when people are depending on it during travel. Instead, this has been frustrating, inconsistent, and basically useless when we actually need it. I regret buying it and would not recommend it.
Reply from 4Patriots2026-07-22
Hi Carol,
We're sorry to hear you experienced issues with your portable cooler. We'd appreciate the opportunity to look into this and see how we can help. Please email us at [email protected] with your order information, and our team will be happy to assist you.
Thank you!
I ordered 4 of the hand held solar panels that are SUPPOSED to help you charge your cell but all 4 warped in no time and became totally useless. They did send 4 replacement ones that were a different model but all 4 just plain didn't work. Turns out thier stuff is made in CHINA ! The quality shows its made in CHINA.
I was thinking of buying one of thier Big Solar Generators but if they can't even get a $10 item to be good why would I trust Thousand dollar one ? Most likely made in China as well ? Now I won't order anything from them because of these quality issues.
BEFORE you buy ANYTHING electric ASK if its made in China ? When I tried to ask if thier big Generators were made in China all i got were Crickets.
Be VERY CAREFUL ordering anything from here. I ordered food from here but now im concerned if its any good or not as to how long is it REALLY good for and where does it come from ? That remains to be checked out ???
Just dont be sold because its got an American sounding name. RESEARCH !
Reply from 4Patriots2026-07-22
Hi Kim,
We're sorry to hear your Patriot Power Cells haven't worked as expected. We'd appreciate the opportunity to look into this for you. Please email us at [email protected] with your order information, and our team will be happy to assist.
Regarding your concerns about manufacturing, our solar products are designed and developed at our corporate office in Tennessee and manufactured by an experienced partner in China. All orders are shipped from our warehouse in Salt Lake City, Utah, and our Customer Support team is based in the U.S.
While we strive to source products domestically whenever possible, many electronic components and products simply aren't manufactured at the scale or capacity needed in the United States. This is largely due to current manufacturing and supply chain limitations rather than cost alone. Like many companies in the electronics industry, we work with trusted global manufacturing partners while continuing to provide U.S.-based design, fulfillment, and customer support.
Thank you, and we look forward to hearing from you.
Great customer service. No glitch goes unfixed. Good products. They need to be more honest about tech limitations of products since most people don't understand the true abilities of the items. All in all, I am a happy customer. Food is good, equipment works, shipping is reliable and the people are good to deal with.
Reply from 4Patriots2026-07-22
Hi Thomas,
Thank you for taking the time to share your thoughtful feedback! We're so glad to hear you've had a positive experience with our products, shipping, and Customer Support team. We also appreciate your comments about communicating product capabilities more clearly. Feedback like yours helps us continue to improve.
Thank you for being a valued customer and for your recommendation!
I have been a customer for years. I have the food, emergency radio, chargers and finally got the solar generator.
Everything I have ever bought has been high quality. The good is delicious and easy to make.
I had one hiccup with the generator being delivered but called their service number and it got resolved quickly.
Highly recommend
Reply from 4Patriots2026-07-22
Hi Robert,
Thank you so much for being a loyal customer over the years! We're thrilled to hear you've had such a positive experience with our products and that our Customer Support team was able to quickly resolve the delivery issue with your solar generator. It means a lot to know you trust us to help you stay prepared.
Thank you for your recommendation and for being part of the 4Patriots family!
Junk products. My dad purchased 2 of the small solar chargeable power packs for charging small items like cell phones. On solar charge the don't even charge enough to charge a cell phone 1 time.
Reply from 4Patriots2026-07-22
Hello,
We're so sorry to hear that the Patriot Power Cells did not meet your expectations. We suggest charging via USB whenever possible and using the solar as a backup charging option. If you'd like to discuss this further, email us at [email protected].
Thank you!
I recently bought a survival food package. Unfortunately, being a diabetic, I really will not be able to use this food. It is extremely high in carbohydrates, with meals being made primarily of rice and pastas. Out of curiosity, I did try their oatmeal and mac and cheese. Neither was very tasty. I think it's better to keep canned meats, vegetables, and other nutritious food in your pantry so you can better accommodate individual nutrition needs.
Reply from 4Patriots2026-07-22
Hi Christine,
Thank you for taking the time to share your feedback. We're sorry to hear that our survival food wasn't a good fit for your dietary needs and that the products you tried didn't meet your expectations. We'd appreciate the opportunity to learn more about your experience. Please email us at [email protected], and our team will be happy to assist you.
Thank you!
I have ordered from 4patriots numerous times. I have never been dissatisfied with their service or products. It's a great feeling to be prepared for the unexpected! I have most of their products and I have never been disappointed! I trust 4patriots!
Reply from 4Patriots2026-07-22
Hi George,
Thank you so much for your continued support and for taking the time to share your experience! We're honored to have earned your trust over the years, and we're thrilled to hear you've been happy with both our products and service. Helping our customers feel prepared for the unexpected is what we're all about.
Thank you for being part of the 4Patriots family!
I purchased the Water Filtration system and as a prepper it was always my intent to make sure I had backup supplies. Having one is none type of mindset. So I purchased the system, and extra filters (you know being PREPARED). Well I was cleaning out my water system and came to the rotation of the Filters I needed to pull and clean and replace with the new stock I had (PREPARED for) I opened the brand new Box and the Ceramic was separated from the base and the charcoal inside was broken. So I contacted the company to show them the pictures and show them the new stock I had set aside for being prepared. The answer I got was a little disturbing with " You bought the system three years ago, and it is out of warranty" I wrote back that yes that is about prepping to make sure you have supplies when needed. The answer was simply no we will not stand behind this because your warranty is over. This really is a stupid response on their part as being PREPARED means having a rotation on hand when needed. I clearly showed the filter problem and no damage to the box or packaging. This is clearly a quality control issues shipped that way from the factory. I was about to buy the generator system as a portable system, however this clearly showed me this is not about customer service, this is not about being prepper minded, this is about their too bad so sad response, and they wont do the right thing. This a is not a prepper minded company, despite their boasting as such. Buy another companies system, buy from somewhere else.
Reply from 4Patriots2026-07-22
Hi James,
We're sorry to hear about your experience. We'd appreciate the opportunity to look into this for you. Please email us at [email protected] with your information, and our team will be happy to assist you.
Thank you!
Had a technical problem with one of their products. Tried contacting their technical department for three days and never had the phone answered l, a call back or chat. The chat told me they can't handle technical problems on chat.
Don't use this Company. All about making $$$ but not supporting their products.
After writing this review I was contacted by email. The problem was fixed. They were very helpful once they reached out.
Reply from 4Patriots2026-07-22
Hi Donald,
We're sorry to hear you weren't able to connect with our Technical Support team. We'd appreciate the opportunity to help get this resolved. Please email us at [email protected] with your information, and we'll make sure your concern is directed to the appropriate team for assistance.
Thank you!
Rating not so much with buying, but to research reviews-on just every so-called savings or reliability of products online. Reviews on this site is indicative of a “CRAP-SHOOT!” Btw: too many spams out there, be cautious and not be complacent, it’s your hard earned money. And, yes, say all all you what, made in China is a turn- off!
Reply from 4Patriots2026-07-22
Hi Manuel,
Thank you for sharing your feedback. We understand the importance of researching products and making informed purchasing decisions. If you have any specific questions or concerns about our products or your experience with us, please email us at [email protected]. We'd be happy to help.
Thank you.
Ordered for a family member who doesn't like internet shopping. Waited way too long for order to arrive only for products to be expired and out of date AND it came from a foreign company. Now I'm stuck because they won't take it back since the return window passed.
Reply from 4Patriots2026-07-22
Hi CF,
We're very sorry to hear about your experience. We'd appreciate the opportunity to look into this and make things right. Please email us at [email protected] with your order details, and our team will be happy to assist you.
We look forward to hearing from you.
Hi Richard,
Thank you for your feedback. Our solar products are designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah, and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand.
Please reach out to us at [email protected] if you have any further questions or concerns.
A disgrace. When charging the generator for the first time, that was a smell of rubber tires in the house coming from the device. Nowhere does it say the product is made in China on the website that I can find. Called and emailed company. No responses yet. Stay away from this. I made a big mistake.
Reply from 4Patriots2026-06-29
Hi Tony,
We're sorry to hear that your experience did not meet your expectations.
Regarding manufacturing, like many electronics on the market today, our products are manufactured overseas. However, our products are designed and developed by our team at our corporate headquarters in Tennessee.
We're also sorry to hear you were unable to connect with our team. Providing support to our customers is important to us, and we'd appreciate the opportunity to review your concerns and assist further. Please email us at [email protected] with your order information so we can look into this matter and work toward a resolution.
Never received original shipment I called to complain, they said they would resend, never received that order either. Pretty sure they are scamming customers
As a military retire, I started prepping for emergencies. The products are very good. I really enjoy the generators . I have 2 of them. I have the water purifier and drink straws. Your operators are extremely professional. They go out of their way to help every time I've called. Keep up the good work
I've bought products from 4Patriots for years. The few problems I've had with purchases have been promptly addressed by customer service. I've not eaten much of my food stores, but what I have eaten has been delicious. The company replaced my first large filtering water cooler when the spigot leaked, but I kept it to use over my dogs' water bowl, providing them clean water. Solar lights, sun kettles, rechargeable batteries, solar fridges, solar generators, mosquito lights, small camp stoves, rechargeable fans and tactical flashlights, water storage, food stocks, great totes, and more, all came with excellent customer support; I haven't tried the solar air conditioner, but do use my Breezy Cube mini portable cooler. I've given many gifts of 4Patriots gear, with no complaints. This company supports veterans, too. It's a winner, markets great package deals, and I recommend it without reserve.
Terrible equipment. The batteries don't hold charges they don't work and are easily overloaded by most household items this company is selling equipment that just does not work ever and if you rely on it during emergency you're going to be totally screwed. Do not trust this company with the safety of your family because they don't care they're just selling cheap equipment hiding behind patriotism it's pathetic
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