Above Lending

Fast very prompt and helpful thank you!!

Melinda was incredibly helpful and…

Melinda was incredibly helpful and patient and explained everything that was happening. She made it very easy and painless.

Much easier than I anticipated! My Above Lending representative

My Above Lending representative, Mr. Thomas McGraff was a thorough, patient, courteous, knowledgeable, attentive, experienced, professional service provider. His assistance throughout the entire application process was excellent.

The staff member i talked to was very…

The staff member i talked to was very helpful and made the process easy to get through .

Within two days they deposited my loan

Within two days they deposited my loan. It's been a week and 7 of my creditors have been negotiated and ready for payment. Fast work and I value customer service answering all my questions and options. Thank you.

Outstanding, Professional Service

My rep was very thorough and patient answering all of my questions and explaining in detail so I could understand what to expect going through the seamless application process and beyond. Steve helped me feel confident that this is the best choice for my financial future. Thank You!!!

Excellent service

Melissa was very thorough and patient. She knows her product and understands the complexities of the process for resolution

Your staff went out of their way to…

Your staff went out of their way to provide me the best service that i needed. The personal were great to work with . Thank you

Polite staff

Polite staff, very informative and kind.

Kathy did a super great job

Kathy did a great job. She was very sweet, helpful, cheerful all the way through. Made me feel important and gave a genuine feeling of being happy in my happiness. Hopefully you have many Kathy in your org.

Best decision I ever made

Best decision I ever made. Truly the best experience and everyone goes above and beyond to answer any questions.

The gentleman on the phone made sure I…

The gentleman on the phone made sure I knew my choices to compare my plan best for me and my goal.

I had a great experience going thru the…

I had a great experience going thru the process, I was guided step by step and explained in detail the process. Thank you so much!

Our conversation was easy and direct

Our conversation was easy and direct, 2 good things. For someone who you cultivated as a client, i was hurt by your interest rate, especially after our 100% on time performance with Beyond’s payments. Will re-fi remaining balance once my scores improve, and will consider this high rate you charged now in my deliberations.

Very caring staff

Very caring staff. Super helpful! Made sure I understood and helped me through the process.

Easy to process and were able to answer…

Easy to process and were able to answer all my questions clearly and patient mane.

Fantastic

The woman that helped me was fantastic! She was clear and easily understood. She went above and beyond for me to make sure my paperwork was straight and that the loan was good to go. Thanks again

Beaujolais made everything really easy

Beaujolais made everything really easy. Very impressed. Thank you

The customer service representative was…

The customer service representative was very helpful and answered all of my questions. Thank you!

Why would anyone choose to do business…

Why would anyone choose to do business with a company that leaves such a poor first impression? I prefer to work with and support companies that treat people with professionalism, respect, and responsiveness—qualities that are reflected in their values, culture, and reputation. My experience with Above Lending's recruiting process was disappointing. I initially spoke with recruiter Kori Mayberry, who expressed interest in moving me forward in the interview process. However, communication became inconsistent, scheduling was inflexible, and follow-up was lacking despite my offering multiple interview availability options. To me, a company's hiring process is often a reflection of its internal culture. Unfortunately, my experience did not inspire confidence. After reading employee reviews on Glassdoor and Indeed, I found that some of the concerns expressed by current and former employees aligned with the lack of communication and organization I personally experienced. I also reviewed complaints on the Better Business Bureau (BBB) website alleging misleading or deceptive business practices. While I cannot speak to those individual complaints, seeing similar concerns raised by multiple consumers further reinforced my decision not to move forward. Based on my experience and the publicly available reviews I researched, I chose to move on. In hindsight, I believe it was the right decision.