Adapthealth

Always ready supportive and great!

Always ready, supportive, professional, knowledgeable and all around great

Michelle Paquet MacIntoshUnited States · 1 review · Experienced 2026-08-07 · Posted 2026-08-07

Excellent experience with Maria

Maria was amazing. I loved how she had my husband do "hands on" training. He is way more comfortable with the idea of wearing CPAP now. And she's funny. Thanks Maria. :)

Taking my money and lying about denied claims

AdaptHealth is responsible for my diabetic supplies. Those supplies are the Dexcom G7 as well as all of my insulin pump cartridges and tubing. I have had nothing but issues with them billing me, saying they haven't received paperwork my doctor has sent them multiple times and the most recent issue - they have been taking money from my auto-draft set up when my account had a credit because they charged me even though my insurance paid them and I didn't actually owe them money. They owe me back over $1,000. I figured that out on Tuesday, August 4th. Then this morning (8/7), I get a call from them telling me that I needed to call my insurance company to tell them I didn't have any other insurance because my insurance had denied a claim. I asked the man on the phone for the date of the claim. He gave it to me (5/30/26). I just so happened to have the paperwork in front of me from Adapt themselves and my EOB's. Not only had my insurance company paid them, but Adapt billed me when I had a $0 deductible and they took money out of my account. I let the man on the phone know this. He told me I was wrong and that the 2 orders I had now were going to be denied as well. I kindly let him know that they already charged and took my money for one of the orders that had been placed and hadn't even been shipped to me yet. I also told him that they hadn't even submitted a claim. He got mad and told me he would be calling me back about the May 30th denied claim. I told him if he would look in his system, he would see it had been paid by my insurance company. I gave him the date and amount of payment. I then told him to not call me ever again when his company owed me money and he had obviously not done his due diligence, considering the paperwork I was looking at was from AdaptHealth showing the payment to my "denied" claim. I am so sick of this company. Every time my equipment comes up for refill, there is a problem. EVERY. SINGLE. TIME! It is annoying and a huge waste of my time. But the fact that I audited them and found that they have been taking my money while my account has had a credit; I'm furious. I work hard for my money. I wish I could find another company to get my supplies through.

Lucy PUnited States · 1 review · Experienced 2026-08-07 · Posted 2026-08-07

Horrific company

Horrific company. Does not communicate well. Orders not done right, staff gaslights after they mess up. This company needs to train employees better.

Patrick GudgerUnited States · 2 reviews · Experienced 2026-08-07 · Posted 2026-08-07

All good

All good! Very helpful, friendly, and professional.

The whole process

The whole process. The field tech arrived on time, assembled unit, explained how to use lift. He was pleasant and helpful

Great experience.

The delivery and setup was great. The agent was very respectful and courteous.

MarkandCathy SmithUnited States · 3 reviews · Experienced 2026-08-06 · Posted 2026-08-07

Karen is always so pleasant to talk to

Karen is always so pleasant to talk to. Always look forward to seeing her. She makes sure she gets you your equipment supplies.

Horrible rude service

I called to speak with a person in the travel department for my elderly mother who called before and was yelled at and berated by a man who would not give her his name. I must have gotten the same man as immediately when he answered the phone was gruff and rude as hell. I just tried to ask a simple question, and he wanted to yell at me about Obama care and how the laws work. We will be talking about this to our insurance provider!!!

Jim GregoriUnited States · 1 review · Experienced 2026-08-05 · Posted 2026-08-06

Concern for the customer

Concern for the customer, fallownthrought as promised, and extremely helpful service department.

Very nice and explained everything good

Awesome Young Man

Very mannerable young man that cares about making sure he does what is required to provide the assurance that your equipment is working properly.

ShemmyUnited States · 1 review · Experienced 2026-08-04 · Posted 2026-08-06

Lovely personnel

Paula was so lovely, helpful, and informative! She made the learning process fun and memorable

Alicia Wagner AlUnited States · 2 reviews · Experienced 2026-08-06 · Posted 2026-08-06

Right on time

Right on time, in and out in a jiffy.

Nice and respect

Prompt and accurate service

Bliss RanchUnited States · 1 review · Experienced 2026-08-06 · Posted 2026-08-06

I received my home oxygen concentrator and…

I received my oxygen concentrator and was blown away by how quiet it is. It’s easy to operate and maintain. The two technicians were very personable, knowledgeable and professional. Great job!

Perfectly detailed Instructions on using your CPAP Machine

Summer was perfectly thorough as she showed me how to use and take care of my cpap machine. She answered all my questions just by the instructions she gave. I was so amazed at how thorough she was explaining everything to me. That was the easiest machine I have ever learned how to operate and take care of. I highly recommend WeCare Medical LLC for your medical equipment and supply needs! They are very friendly and the facility was really clean.

Everybody at this hospital cares

Everybody at this hospital cares! They have taken exceedingly good care of all my needs. I couldn’t be happier. All of the care teams and doctors are amazing. I recommend this hospital highly.

Donna Dbrat KirkUnited States · 1 review · Experienced 2026-08-05 · Posted 2026-08-05

We had great experience

We had great experience. Mrs.Tony was vary informative and answered all questions we had.