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Adore Me

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200 reviews

2.8200 reviews
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About Adore Me

Data updated
Website
adoreme.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
59 reviews
Replies to negative
79% (82/104)
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About this business

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry.Our Story: http://www.adoreme.com/our_story.htmlHow The Membership Works: http://www.adoreme.com/how_it_worksQuestions, comments? We want to hear from you!Live chat on site1-800-433-2367 (8:30-8:30 M-S EST)www.adoreme.com

Written by the business, not verified by us.

Is Adore Me legit?

Adore Me (adoreme.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 44% give 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Shoppers frequently share that the online ordering process is remarkably simple and straightforward, while packages arrive impressively fast and the clothing items feel wonderful. Enthusiastic consumers love the attractive styles, mentioning that the pieces are comfortable to wear and the overall lingerie selection remains exceptionally good. However, some customers also noted frustrating delivery delays that took several months, alongside persistent difficulties when trying to secure prompt monetary refunds. A few people additionally experienced unhelpful customer support teams, unexpected automated subscription charges, and noticeable sizing inconsistencies across different repeat purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

This company is an amazing experience

This company is an amazing experience! No more guess work with bra sizes or different brands in the store and being a member has so many perks

Reply from Adore Me2025-06-29

Hi Lauren, Thank you for your feedback! The love is mutual. Thanks for shopping with us, Lauren!  Don't forget that we’re always here if you need us. XO  [email protected]

Loved some of the did like some and…

Loved some of the elite box, I liked some and didn't like some as well .. But sadly none of it for, so I couldn't keep any of it😕

Reply from Adore Me2025-06-27

Hi Laurie, Thank you for taking your time to review us!  We are very sorry to hear you had such an unpleasant experience with your Elite membership.  This is absolutely not the kind of experience we would want you to have, as this program is optional and you're only paying for the sets you keep.  When selecting the Elite Membership, you will receive a monthly shipment with three sets. These sets are a reflection of the style profile you have created in your account’s Elite Dashboard.  Nevertheless, remember: One of the perks offered by your Elite membership is your own Elite wishlist. Located in your account’s Elite Dashboard is the My Elite List section where you can create your personal wishlist. How does it work? To get started: you just need to press the Start my Elite List tab in that section and that'll allow you to add sets in your wishlist, so you can receive them in your next box selections. They'll be added in your next box based on their size availability when we create the box. If less than 3 sets from your wishlist will be available in your size, your stylist will handpick other sets based on your styling preferences. Some of the sets might not be available in your size when we create your box but that won't stop us from trying to add them in an upcoming box, if they'll be in stock. Please let us know by email if there is anything else we may do to help. Kind regards, [email protected]

Love their stuff

Love their stuff, great quality and fit are perfect for me!!!

Reply from Adore Me2025-06-25

Hello Jennifer,  We absolutely love hearing from you, especially when you share positive experiences!  It helps us understand what we're doing well and encourages us to keep delivering products and services that you love. Knowing we've met your expectations truly makes our day. I've already shared your kind words with the relevant team. We're always striving to make things even better for you in the future! If you need assistance with anything else, please don't hesitate to let me know. We're always here to support you! Best,

Love adore me’s products!

Reply from Adore Me2025-06-26

Hi Lauri,  Thank you for taking your time to review us!   We’re happy to hear you had a great experience with us.   It is our constant wish to offer quality services and products and to make sure that we always maintain a wonderful Adore Me experience for our customers.  Let us know if you have questions while you’re browsing the site!  Best,  Adore Me  [email protected]

Sizes are always different

Sizes are always different. I have favorites i wear every single day then order another in the same size and it ends up fitting horribly.

Reply from Adore Me2025-06-22

Hello Melissa, Thank you so much for taking the time to review us. We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. Kind regards, Adore Me [email protected]

Great experience

Everything is exactly what is advertised I haven't had a disappointment about the merchandise

Reply from Adore Me2025-06-21

Hi Cathleen Thanks for the review! We’re happy to hear you had a great experience with us. Hope we can impress you again and again! Did you also know we have a new lingerie collection every month? Share the great news with friends! Best, Adore Me [email protected]

Curated, confident, + easy!

I love this company! The curated boxes include a great mix of items. They make it easy to return (you literally use the same box and label!) so whatever you don’t want to keep you simply send back! Plus, it’s fun! My husband is thrilled because I constantly have fun new lingerie and I feel confident because I have items that work perfectly for my body and style. It’s a win-win!

Reply from Adore Me2025-06-21

Hi Leighellen,  Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets in your box and that to date you've enjoy the overall Elite experience. We want you to know that we'll do our best to offer more variety with your future boxes. We wish and we'll strive to always offer you a great Elite experience! Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.  Kind regards,  Adore Me [email protected]

Always a good quality product and…

Always a good quality product and pretty fast shipping. I would like to see more bras that clip in the front. That’s the reason I started buying originally. You can hardly find any now

Reply from Adore Me2025-06-22

Hi Shane Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. Crossing our fingers, we’ll bring it back again soon. Our most popular styles often come back or get reintroduced in new colors—but until then, we hope you find something you love from our newest drop! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie! Best, Adore Me [email protected]

I love everything I have purchased

I love everything I have purchased. Great fit..its just hard to choose when some of my bra sizes is not available.

Reply from Adore Me2025-06-22

Hi Ellen,  We’re always glad to hear from shoppers—thanks for the review!  The love is mutual. Thanks for shopping with us Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!  XO, Adore Me [email protected]

Order was severely delayed

Order was severely delayed. Finally got notice that order had shipped and four days later it was "undeliverable". One day after that my 2nd shipment that I place almost a month after the delayed one was delivered. Refund for the "undeliverable" one was partially given until I emailed asking about the delayed order when I was issued a store credit foe the rest of the balance. Unfortunately that does not replace the products I can no longer purchase nor the free sets that were used on the order. Very disappointed in customer service and how I was treated as a repeat customer and an almost $300 order.

Reply from Adore Me2025-06-22

Hi Jenn, Thank you for reviewing us!  We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.  However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.  We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration. Please let us know by email if there is anything further we may do to help.  Our customer service is available to answer any questions you may have.  Kind regards,  Adore Me [email protected]

Great special sales buy 2 get 4 free…

Great special sales buy 2 get 4 free and other sales merchandise is fantastic

Reply from Adore Me2025-06-22

Hi Yazmin,  Thank you!  We’re happy to hear you had a great experience with us and enjoyed our promos. Hope we can impress you again and again! Let us know if you have any questions! We’re always happy to help. Best,

Good for the most part

I like the sales and variety of products. I do get frustrated when stuff is advertised but I come to find it is out of stock in the size I’m looking for

Reply from Adore Me2025-06-22

Hi Maxwell,  We’re always glad to hear from shoppers Thanks for the review!  Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!  XO,

I love the bras and matching panties…

I love the bras and matching panties set. But I do not like when you have a BoGo sale. Bogo mean buy 1 set get 1 free but everytime I try it says I have to buy another pair to get 1 free. That's not a BoGo sale then and it very frustrating. I really would like if u have a peachy color for summer colors please

Reply from Adore Me2025-06-22

Hello Jennifer, Thanks for sharing your feedback with us. We appreciate it! We love feedback! It helps us hear the truth about our products & services directly from you, our valued customer. We apologize for not living up to your expectations. I shared your feedback with the relevant team for review. - We aim to better cater to your needs in the future! If you need assistance with anything else, please let me know. We're here to support you! Best regards.

Satisfied

I have been satisfied with Adore Me. I love that they offer free shipping/exchanges/returns. Shipping is fast. The credit never expires and I can pause my subscription when I get overloaded with intimates.

Reply from Adore Me2025-06-22

Hi! Thank you for reviewing us. The love is mutual. Thanks for shopping with us. Stacie, don't forget that we’re always here if you need us. XO.

Some of it was the wrong size

Some of it was the wrong size. Some of it just wasn’t my style. Then there were two bra and panties sets that I kept but after wearing the second set I have found it to be a bit too big. Maybe I need to try a size smaller

Reply from Adore Me2025-06-22

Hello Lisa, Thank you so much for taking the time to review us.  We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Kind regards.

Order an item a month ago

Order an item a month ago, order has not even processed and they are refusing to cancel or refund order

Reply from Adore Me2025-05-24

Hi, Thank you for your feedback! It is truly important for us to know your opinion regarding our products and services. We are very sorry for any inconvenience the shipping of your product may have caused. Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements. We would want to look into your case specifically. Therefore, in order for us to better assist you, can you please clarify the nature of your concern by email or phone? You can reach out to us at 1.800.433.2367 Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST) for more info or by emailing us to the attached email address.  Best, Adore Me [email protected]

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