adsitco.com

Service Delivery.

I have dealt with Joe, Seth(when he was there), and the team over the years and have always found them to be very professional, helpful, and reliable. It will always be my first port of call for my Mercedes needs.

Never got back to me on the lug nuts…

Never got back to me on the lug nuts for my new wheels.

Hood insulation pad

The product I ordered arrived in one week. The quality of the item was great and was what I expected to receive. The product fit my vehicle very well.

Good communication regarding getting…

Good communication regarding getting proper fitment for part ordered. after part was ordered, communication fell off and shipping was delayed due to difficulty locating part (info per Adsit). Upon request shipping date and tracking number provided and reason for delay. Not Adsit's fault, but UPS destroyed the box that part was shipped in. Box was marked handle with care and these labels were also damaged.

Great customer service

Great customer service. Helpful after the sale. Very knowledgeable.

Still waiting for order

Still waiting for order, lacks updates on shipping information of the order.

Allan and his 107 series

Phoned in for headlamp parts for me 107 series, told of a less expensive option than I had picked on line, these are my go to guys for my 40 year old roadster

THE KEYCHAIN IS PERFECT

Thank you for your great deal.

Excellent as always.

Thank you for great turn around time…

Thank you for great turn around time and quality prodicts for my car.

I am grateful for Joe’s assistance in…

I am grateful for Joe’s assistance in locating the needed rear window seals for my 1980 TD wagon. Also I appreciate Joe’s follow up call to clarify the driver’s seat ordered.

Excellent Service --- AGAIN!

Excellent Service - Again

Company needs to have diagrams of parts…

Company needs to have diagrams of parts for MB that match what is available so no mistakes on ordering large expenses parts are shipped by mistake.

i have always had very good service and…

i have always had very good service and quality products from Adsit but had this one incident of packaging my order; it was a foam hood pad that should have been rolled on a core, boxed and shipped, lI pay for shipping but it wasn't it was folded into a quite small box which caused creasing. I flattened it for 9 days with weight on it to regain most of the flatness and installed the pad. I also found the same Hood Pad on two other web sites for considerably less cost, actually 2/3 less! I contacted Adsit about the packaging which they said they would address.

Prompt response and delivery of order

Prompt response and delivery of order. Order arrived in perfect condition.

prompt service

prompt service, as advertised. wish I had known when it was shipped so I could plan the job. I'm happy with the order.

Great

Great! in real interest to making me happy, joy to work with

knowledgeable staff

knowledgeable staff, delivery was as stated, quality parts

Delivered as advertised.