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Aeroflow Urology

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105 reviews

4.7105 reviews
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About Aeroflow Urology

Data updated
Website
aeroflowurology.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
67% (2/3)
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About this business

Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free.• Why Customers Choose Aeroflow Urology:Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way.• Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.

Written by the business, not verified by us.

Is Aeroflow Urology legit?

Aeroflow Urology (aeroflowurology.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service team and staff are extremely polite, professional, and helpful when answering questions. Consumers also love the fast shipping, noting that monthly orders always arrive securely packaged and right on schedule. Many people find the online ordering process very simple and always appreciate the helpful monthly reminders. Some reviewers were not happy with certain product fits, specific sizing issues, or the accumulation of supplies when reordering too quickly. A few individuals also experienced minor difficulties regarding their insurance coverage transitions or account details.

Auto-generated from all reviews of this business. For reference only.

What people say

Sonya PearsonUnited States · 1 review · Experienced 2026-07-07 ·

They get my supplies out on time.

K
Kathy KirbyUnited States · 2 reviews · Experienced 2026-07-24 ·

Always on time

Corrine Guillet GermainUnited States · 1 review · Experienced 2026-08-03 ·

Great because things cost so much.

Great because things cost so much.. that without help..I would have to go without

Susan MillerUnited States · 1 review · Experienced 2026-08-06 ·

The perfect pads

A
Anonymous participantUnited States · 1 review · Experienced 2026-05-01 ·

Well for going on 5 days I've been…

Well for going on 5 days I've been waiting on someone to give me a call back every time I call customer service they promise that someone will call me back by the end of the day or within 48 hours no one never returns your phone call and I don't trying to do is go down the size of my son pull us because he had got very sick and lost some weight but yet I seem to can't get no help

Sharon HutchisonUnited States · 1 review · Experienced 2026-03-07 ·

My stuff is always on time and the team…

My stuff is always on time and the team stay in contact with me if something is on back order.

Reply from Aeroflow Urology2026-04-22

Thank you for choosing Aeroflow Urology, Sharon!

Laura TalentoUnited States · 1 review · Experienced 2026-03-04 ·

Fast shipping

Fast shipping, great communication, and timely updates on the order.

Reply from Aeroflow Urology2026-04-22

Thanks for choosing Aeroflow Urology, Laura! We're so happy to have been of help!

Shavon LusterUnited States · 1 review · Experienced 2026-04-10 ·

This helps me alot with my bladder…

This helps me alot with my bladder issues. Aeroflow is the best and I love the prevail pads. Thank you guys. Such a blessing to get these.

Reply from Aeroflow Urology2026-04-22

Thank you for your kind words, Shavon! We're so happy to have been of help.

Laurie StalvikUnited States · 1 review · Experienced 2026-02-06 ·

It was delivered to my door and never…

It was delivered to my door and never had a bad experience with anything with this

Reply from Aeroflow Urology2026-04-03

Thank you so much for your kind words, Laurie!

Nicole D. LawsonUnited States · 3 reviews · Experienced 2026-03-24 ·

This company is reliable and has great…

This company is reliable and has great communication.

Reply from Aeroflow Urology2026-04-03

We appreciate your kind feedback, Nicole! Thank you for choosing Aeroflow Urology!

Sherry CottonUnited States · 1 review · Experienced 2026-03-18 ·

Aeroflo gives dignity back!

The supplies for my autistic grandson is always on time. As he grows, Aeroflow makes it easy to change it size up. It has been truly a blessing to be a part of the Aeroflow Urology family! Because of them my grandson can go to school or any where else with dignity.

Reply from Aeroflow Urology2026-03-23

We are so happy to have been of help to you and your grandson, Sherry. We greatly appreciate you trusting us with your care. Thank you for choosing Aeroflow Urology! We’d love the opportunity to feature your testimonial in our Aeroflow marketing! If you're interested, please take a moment to complete our secure, Customer Testimonial Consent Form below. Thank you again! https://wme8t18zqf0.typeform.com/customerconsent?typeform-source=www.google.com

Tammy CrowderUnited States · 1 review · Experienced 2026-03-14 ·

I like you're service

I like you're service. & I am very happy with my pull - ups.😄

Reply from Aeroflow Urology2026-03-23

Thank you for choosing Aeroflow Urology, Tammy!

V
Valerie PrinceUnited States · 2 reviews · Experienced 2026-03-13 ·

I love Products and can trust their…

I love Products and can trust their protection on onttings as well as the pads And fast delivery service as soon as you place your order

Reply from Aeroflow Urology2026-03-23

We're so happy to have been of help, Valerie! Thank you for choosing Aeroflow Urology!

Velma HollowayUnited States · 1 review · Experienced 2026-03-13 ·

My experience with Aeroflow

My experience is goin well but I'm gonna need to go to a large in panties and Xtra absorption. And I would also like wipes for accidents please.

Reply from Aeroflow Urology2026-03-23

Hi, Velma! We would be happy to help! If you give us a call at 844-276-5588, one of our Continence Care Specialists will be happy to help you find a product that best fits your size and aborption needs. Our office is open Monday-Friday, 8am-6pm EST.

K
Karen ClarkUnited States · 1 review · Experienced 2026-03-11 ·

What's new

The products I have received has made. My confidence a lot better then it was before

Reply from Aeroflow Urology2026-03-23

We're so happy to have been of help, Karen! It's our mission to ensure that all of our patients are able to live in comfort and confidence. Thank you for choosing Aeroflow Urology, and for trusting us with your care!

T
Tara DicapuaUnited States · 2 reviews · Experienced 2026-03-09 ·

Help is out there

Great product.

Reply from Aeroflow Urology2026-03-23

Thank you for choosing Aeroflow Urology, Tara!

c
customerUnited States · 1 review · Experienced 2026-02-23 ·

Always on time polite Associates…

Always on time polite Associates correct products

Reply from Aeroflow Urology2026-03-23

Thank you for this great feedback!

Crystal SandersUnited States · 1 review · Experienced 2026-03-04 ·

THEY MAKE SURE I HAVE ALL I ASK FOR…

THEY MAKE SURE I HAVE ALL I ASK FOR WHEN I NEED IT.

Reply from Aeroflow Urology2026-03-23

We're happy to help! Thank you for choosing Aeroflow Urology, Crystal!

S
Sheryl CritesUnited States · 1 review · Experienced 2026-03-04 ·

Satisfied !!!!

Reply from Aeroflow Urology2026-03-23

We're so happy to hear, Sheryl! Thank you for choosing Aeroflow Urology!

M
Maraysha BryantUnited States · 1 review · Experienced 2026-03-02 ·

My experience is that I love the… continence care supplies awesome job

My experience is that I love the essentials and the continence care products and how wonderful the product is. I am very satisfied with my experience and the continence care supplies. I will highly recommend it to family members and friends. Good job keep up with the great and awesome continence care supplies and this company is totally awesome 👍

Reply from Aeroflow Urology2026-03-23

Thank you for choosing Aeroflow Urology, Maraysha! We greatly appreciate you trusting us with your care. We’d love the opportunity to feature your testimonial in our Aeroflow marketing! If you're interested, please take a moment to complete our secure, Customer Testimonial Consent Form below. Thank you again! https://wme8t18zqf0.typeform.com/customerconsent?typeform-source=www.google.com

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