Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free.• Why Customers Choose Aeroflow Urology:Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way.• Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
Written by the business, not verified by us.
Is Aeroflow Urology legit?
Aeroflow Urology (aeroflowurology.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service team and staff are extremely polite, professional, and helpful when answering questions. Consumers also love the fast shipping, noting that monthly orders always arrive securely packaged and right on schedule. Many people find the online ordering process very simple and always appreciate the helpful monthly reminders.
Some reviewers were not happy with certain product fits, specific sizing issues, or the accumulation of supplies when reordering too quickly. A few individuals also experienced minor difficulties regarding their insurance coverage transitions or account details.
Auto-generated from all reviews of this business. For reference only.
What people say
M
MaryUnited States · 3 reviews · Experienced 2026-02-25 ·
★★★★★
I had a few questions
I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand. I love that I didn’t have a hard time understanding her voice she spoke very clearly. Thank you for having friendly people on the phones, I have always had great communication with every time I have called in have blessed day Mary
Reply from Aeroflow Urology2026-03-04
We are so happy to have been of help! Thank you for choosing Aeroflow Urology!
J
JackieUnited States · 1 review · Experienced 2026-03-01 ·
★★★★★
Everyone is so nice
Everyone is so nice, knowledgeable, and quick to help at Aeroflow Urology. Customer services excellent!
Reply from Aeroflow Urology2026-03-04
Thank you for this amazing feedback, and for choosing Aeroflow Urology!
margaret gaonzalesUnited States · 2 reviews · Experienced 2026-03-01 ·
★★★★★
TAKE MY TIME UP
I HATE BING FORCED TO DO THIS
ChelleUnited States · 1 review · Experienced 2026-02-11 ·
★★★★★
Areoflow Urology
Very wonderful to have something to help you and it's cost so much at the store and maybe can't afford it because of a tight budget. Its helped me so much thank you!!
Reply from Aeroflow Urology2026-02-27
We're so happy to help, Chelle!
Bernard HowardUnited States · 1 review · Experienced 2026-02-26 ·
★★★★★
Every thing was just like i ordered…
Every thing was just like i ordered it.GREAT JOB💥
Janae Goodwin-GravesUnited States · 2 reviews · Experienced 2026-02-25 ·
★★★★★
We're grateful for all you do
We're grateful for all you do. You are very helpful.
Reply from Aeroflow Urology2026-02-27
We're so happy to help, Janae!
Kimberlin A CruzUnited States · 2 reviews · Experienced 2026-02-25 ·
★★★★★
Excellent work I loved
Reply from Aeroflow Urology2026-02-27
Thank you for choosing Aeroflow Urology!
Ashley FarmerUnited States · 1 review · Experienced 2026-02-23 ·
★★★★★
We have a had great experience
We have a had great experience. Pull up right to the door.
Beverly Sidney-WardenUnited States · 1 review · Experienced 2026-02-04 ·
★★★★★
The product and the kindness from…
The product and the kindness from customer service.
Reply from Aeroflow Urology2026-02-27
We're so happy to help, Beverly!
Angela PuckettUnited States · 1 review · Experienced 2026-02-22 ·
★★★★★
I love your product
I love your product. It’s really wonderful. It’s amazing how it keeps me dry.
Reply from Aeroflow Urology2026-02-27
We're so happy to hear you're satisfied with your products, Angela!
Lindsey RankinUnited States · 1 review · Experienced 2026-02-22 ·
★★★★★
Your business is good and I enjoy my…
Your business is good and I enjoy my pads
Reply from Aeroflow Urology2026-02-27
Thank you for the wonderful feedback, Lindsey!
Debra DannUnited States · 2 reviews · Experienced 2026-01-22 ·
★★★★★
I have been using Aeroflow Urology for…
I have been using Aeroflow Urology for years now. When I have to call, the staff is always friendly and extremely helpful!
Reply from Aeroflow Urology2026-02-27
Thank you for being a loyal Aeroflow Urology customer and trusting us with your care, Debra!
Cassie RobertsUnited States · 1 review · Experienced 2026-02-22 ·
★★★★★
They are amazing
They was really helpful and amazing
Reply from Aeroflow Urology2026-02-27
We're so happy to help, Cassie!
K
Keywaines SheppardUnited States · 1 review · Experienced 2025-04-21 ·
★★★★★
They sent me everything I needed when I…
They sent me everything I needed when I returned home from the rehab!
Reply from Aeroflow Urology2026-02-27
We're so glad we could help!
D
Donna SumrallUnited States · 2 reviews · Experienced 2026-02-19 ·
★★★★★
Hassle free just place your order and…
Hassle free just place your order and it ships immediately 🙂
Reply from Aeroflow Urology2026-02-27
Thank you, Donna!
Margaret M. WilsonUnited States · 1 review · Experienced 2026-02-18 ·
★★★★★
Happy Customer 😁😃😉
Everything went well !👍 , No problems at all ! Keep up the good work 👏 and Thank You ever so much.......
Reply from Aeroflow Urology2026-02-27
We're so happy to help, Margaret!
Veronica KasterUnited States · 1 review · Experienced 2026-02-20 ·
★★★★★
You are providing great service. 😊
i’m very happy with your service. And always on time.
Reply from Aeroflow Urology2026-02-27
Thank you for the wonderful feedback, Veronica!
T
TammyUnited States · 1 review · Experienced 2026-02-20 ·
★★★★★
Very Satisfied!
Never any problems. This is the best company. Always keep my supplies in stock and shipping is fast and easy. Customer service is prompt, courteous and professional. No complaints about this company. Very satisfied.
Reply from Aeroflow Urology2026-02-27
Thank you for your wonderful review and for choosing Aeroflow Urology, Tammy!
L
LisaHollowayUnited States · 4 reviews · Experienced 2026-01-19 ·
★★★★★
For some reason they always have a hard…
For some reason they always have a hard time get a hold of my doctors about my incontinence order they said they emailed m doctor with no response so when I seen my doctor last week I asked her about it and she looked thru her orders and said she never received and email from you guys pertaining to my order would like to come to a conclusion about this so I can get order on a regular basis. My doctor never received no fax from you guys about my order so now im gonna have to have a new script wrote again just gets old having to go they this on every order . Not sure of the date I'll have to look it up
Reply from Aeroflow Urology2026-02-20
Hi Lisa, we're sorry to hear about your experience with us so far. We would love to look further into this and find a solution. We have requested your information for our team to reach out to you to further assist you!
D
Donna ScanlonUnited States · 1 review · Experienced 2026-01-29 ·
★★★★★
Always having what I need
Reply from Aeroflow Urology2026-02-20
Thank you for your feedback! If we can improve your experience with us in anyway please give us a call at 844-276-5588 and one of our Continence Care Specialists will be happy to assist you!
Home Care Delivered
diabeticsuppliesunlimited.com
Aeroflow Breastpumps
DiscountCatheters.com
180 Medical
Health Beauty Machine
Friendsbuyteststrips
DiabeticPay