Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free.• Why Customers Choose Aeroflow Urology:Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way.• Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
Written by the business, not verified by us.
Is Aeroflow Urology legit?
Aeroflow Urology (aeroflowurology.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service team and staff are extremely polite, professional, and helpful when answering questions. Consumers also love the fast shipping, noting that monthly orders always arrive securely packaged and right on schedule. Many people find the online ordering process very simple and always appreciate the helpful monthly reminders.
Some reviewers were not happy with certain product fits, specific sizing issues, or the accumulation of supplies when reordering too quickly. A few individuals also experienced minor difficulties regarding their insurance coverage transitions or account details.
Auto-generated from all reviews of this business. For reference only.
What people say
Isabel CharrisUnited States · 1 review · Experienced 2026-02-11 ·
★★★★★
Everything from start to finish was…
Everything from start to finish was great. I also needed to change the brand of diapers I first received due to my son's incontinence levels and the customer service rep was super friendly and had my stuff shipped out within 48 hours advised me how I can return the ones I had and they ended up letting me keep those as well. The agent also recommended some add-ons that would help best with my son's needs that has helped me out tremendously and been literally a lifesaver. 10 stars all the way around!
lizzette hernandezUnited States · 1 review · Experienced 2026-02-19 ·
★★★★★
Excellent
Good customer care and always great with deliveries
B
BeatrizUnited States · 1 review · Experienced 2026-02-16 ·
★★★★★
Delivery was quick and products are…
Delivery was quick and products are excellent
C
Carla ChamplinUnited States · 1 review · Experienced 2026-02-19 ·
★★★★★
Very easy to order
Very easy to order. Shipped fast. Everything is better than I excepted. Thank you so much!
J
JOLAINEUnited States · 2 reviews · Experienced 2026-02-19 ·
★★★★★
I love the product s I received
I love the product s I received! I love how you make me feel better! Thank you!!
Kimberly LarsonUnited States · 1 review · Experienced 2026-02-19 ·
★★★★★
I really love getting the reminder…
I really love getting the reminder email to reorder my supplies and they come so fast!!
Reply from Aeroflow Urology2026-02-27
We're so happy to hear! Thank you, Kimberly!
D
Donna VaughanUnited States · 1 review · Experienced 2026-02-18 ·
★★★★★
Come on time get what i need an get…
Come on time get what i need an get information when it’s delivered
K
Kim LagrandUnited States · 3 reviews · Experienced 2026-02-18 ·
★★★★★
It’s so easy to sign up for this…
It’s so easy to sign up for this program and everyone is very polite and professional at the same time. And the deliveries are on time every month!
K
Kolawole OgunyemiUnited States · 3 reviews · Experienced 2026-02-06 ·
★★★★★
My supply was delivered in time
My supply was delivered in time, the employees were very professional, friendly, listened to your concerns and try to solved it in a timely manner and easy to talk to.6
Robin Muse AlexanderUnited States · 2 reviews · Experienced 2026-02-18 ·
★★★★★
Disappointed…
After being a customer for close to a year, my account cannot be found. I could not have gotten these products from your company without my Dr consent. Medicaid hasn't had a problem paying for products so how is it my new address in Alaska has been lost..as if never had an account. I'm so disappointed
Reply from Aeroflow Urology2026-02-20
Hi Robin, we are sorry to hear about your experience with us so far. We would love to look into this further. Our team has requested your information to further assist you to help resolve this issue as soon as possible!
T
Theresa less than minutesUnited States · 2 reviews · Experienced 2026-01-20 ·
★★★★★
Aeroflo have always been on time with…
Aeroflo have always been on time with my products. They have good quality products and the staff is wonderful 😃
Johaana DiazUnited States · 1 review · Experienced 2026-02-16 ·
★★★★★
Doesn’t let me order things in my sons profile
I never can order supplies through my son account
Reply from Aeroflow Urology2026-02-18
Hi Johaana, we're sorry that you are dissatisfied with our service so far. We would love to be able to fix any issue you may have! If you give us a call at 844-276-5588, one of our Continence Care Specialists would be happy to assist you! Our office is open Monday-Friday 8am-6pm EST.
CarolUnited States · 2 reviews · Experienced 2026-02-04 ·
★★★★★
Delivery was on time and there…
Delivery was on time and there comfortable. But I am almost out of the pads
D
Doris WilliamsUnited States · 1 review · Experienced 2026-02-06 ·
★★★★★
They handle everything so great
M
María MolinaUnited States · 1 review · Experienced 2026-01-26 ·
★★★★★
Great expedited process on the orders
Great expedited process on the orders. No complaints!
Reply from Aeroflow Urology2026-02-18
Thank you for choosing Aeroflow Urology, Maria!!
A
Amber JimisonUnited States · 2 reviews · Experienced 2025-11-20 ·
★★★★★
Treated with respect
The lady that I spoke with was very friendly and courteous.
Rhonda BuzzardUnited States · 2 reviews · Experienced 2026-02-07 ·
I have been reaching out because I need cleansing wipes added to my order with delivery.
I really need cleaning wipes on my order list & added to my delivery the last delivery ASAP
Thank you
Ms Moore
J
JacquelineUnited States · 2 reviews · Experienced 2026-02-03 ·
★★★★★
I thank you that I receive my supplies…
I thank you that I receive my supplies on time.
Shanda BrownUnited States · 1 review · Experienced 2026-02-18 ·
★★★★★
You guys are so dependable
You guys are so dependable. Thank you for all that you do! Everything is so easy and timely.
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