Airhub eSIM (airhubapp.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
I was recommended Airhub by a fellow traveller I met. Initially it didn't work straight away, but after a couple of helpful, speedy WhatsApp message exchanges with Christina RS, it's now working perfectly at 145 Mb/s.
Dear Bede, Thank you for your wonderful feedback! We’re delighted to hear your issue was resolved quickly and that your eSIM is now working perfectly. We truly appreciate your recommendation and support! Best regards, - Airhub Team
After my purchase, I had a problem adding an eSIM, but customer support sorted it out quickly.
Dear Alex, Thank you for your kind feedback! We’re glad to hear your eSIM issue was resolved quickly and that you had a positive support experience. We truly appreciate your support! Best regards, - Airhub Team
Kumar was excellent, resolved my issue quickly
Dear Daniel, Thank you for your wonderful feedback! We’re glad to hear your issue was resolved quickly and that you had a great support experience. We truly appreciate your support! Best regards, - Airhub Team
Perfect and friendly Customer support via WhatsApp, my Installation issue solved. As often in life, it was on the user and not the technology. Thank you!
Dear Body Combater, Thank you for your wonderful feedback! We’re delighted to hear your installation issue was resolved and that you had a friendly and positive support experience. We truly appreciate your support! Best regards, - Airhub Team
After a slight teething problem with my QR code, CHRISTINA J was brilliant in resolving the issue. Thanks so much for the help
Dear Valued Customer, Thank you for your wonderful feedback! We’re glad to hear your QR code issue was resolved successfully and that you had a positive support experience. We truly appreciate your support! Best regards, - Airhub Team
Great service, great support. They answer fast and very helpful. Thanks to Christina MV that helped me fixing a problem with my Turkish e-sim
Dear Splatters, Thank you for your wonderful feedback! We’re glad to hear you received fast and helpful support and that your Turkish eSIM issue was resolved successfully. We truly appreciate your support! Best regards, - Airhub Team
Dear Mirko, Thank you for your kind feedback! We’re delighted to hear you had a helpful and pleasant experience with our support team. We truly appreciate your support! Best regards, - Airhub Team
I had an issue to confirm my esim configuration and install it, and Christina J helped me do that quickly, thank you for the fast and effective assistance!
Dear Asmaa, Thank you for your wonderful feedback! We’re glad to hear your eSIM setup was completed successfully and that you received fast and effective assistance. We truly appreciate your support! Best regards, - Airhub Team
After a mistake happened in the esim I applied for a refund and they got me back, it took a time but atleast they did, verified i advise it to y'all
Dear Valued Customer, Thank you for your feedback and understanding. We’re glad we could resolve your issue and process your refund. We truly appreciate your patience and your recommendation. Thank you for choosing Airhub! Best regards, - Airhub Team
Very helpful service, even though I mistakenly bought a plan
Dear Aleksandar, Thank you for your kind feedback! We’re glad to hear you found our service helpful and had a positive support experience. We truly appreciate your support! Best regards, - Airhub Team
Christina C quickly answered and i got my eSim working in no time, thank you
Dear Einars, Thank you for your kind feedback! We’re glad to hear your eSIM was up and running quickly and that you received prompt assistance. We truly appreciate your support! Best regards, - Airhub Team
Christina C was very patient and helpful with my troubles and issues making my eSim work. Thanks!
Dear Isaac, Thank you for your kind feedback! We’re glad to hear your eSIM issue was resolved and that you received patient and helpful support throughout the process. We truly appreciate your support! Best regards, - Airhub Team
Patient and responded to my concerns and how i could use the esim. was happy with the customer service
Dear Edwin, Thank you for your kind feedback! We’re glad to hear you received patient and helpful support and that all your concerns were addressed. We truly appreciate your support! Best regards, - Airhub Team
The connectivity was good and worked well for me during my entire stay in HK
Dear Pawan, Thank you for your wonderful feedback! We’re glad to hear you enjoyed reliable connectivity throughout your stay in Hong Kong. We truly appreciate your support! Best regards, - Airhub Team
Christina MV helped me fix the esim settings. It would have been nice if they gave the instructions on the order confirmation page.
Dear Valued Customer, Thank you for your feedback! We’re glad to hear your eSIM issue was resolved successfully. We also appreciate your suggestion regarding clearer setup instructions on the order confirmation page. We'll share your feedback with our team as we continue improving the customer experience. Thank you for your support! Best regards, - Airhub Team
Top and quick support. Christina RS helps me realy good.
Dear Wolfgang, Thank you for your kind feedback! We’re delighted to hear you received quick and excellent support. We truly appreciate your support! Best regards, - Airhub Team
This is my first time ever using eSim and I had trouble activating it but managed to get it working thanks to Christina J. Best of all is that the wait wasnt long. Thanks again Christina and I will definitely use this service again. :)
Dear Luka, Thank you for your wonderful feedback! We’re glad to hear your first eSIM experience was a positive one and that your activation issue was resolved quickly. We truly appreciate your trust and look forward to serving you again on your future travels! Best regards, - Airhub Team
Christina C was very helpful with clear instructions. We tried a lot of steps in a very tricky situation but in the end she got it working perfectly. Thank you Christina!
Dear Bally, Thank you for your wonderful feedback! We’re glad to hear your issue was resolved successfully and that you received clear guidance throughout the process. We truly appreciate your patience, support, and kind words! Best regards, - Airhub Team
Dear Btissam, Thank you for your kind feedback! We're glad to hear you found our support team responsive and helpful. We truly appreciate your support! Best regards, - Airhub Team
Good esim.Good customer service.Good experience.
Dear Andrei, Thank you for your kind feedback! We’re delighted to hear you had a good experience with our eSIM service and customer support. We truly appreciate your support! Best regards, - Airhub Team
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