ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
Written by the business, not verified by us.ALIGNERCO (alignerco.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Health & Medical and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is extremely patient, kind, and professional during step-by-step video calls. Consumers find the overall process to be very convenient, straightforward, and simple to complete right from home. Many people highlight how helpful the guidance is for achieving a successful result. However, some customers also noted frustrating issues with product fit and significant delays in receiving their ordered items. A few reviewers experienced poor communication and slow responses from customer support when trying to resolve problems. Others mentioned difficulties with taking home impressions correctly without proper assistance.
Auto-generated from all reviews of this business. For reference only.It was a lot easier than I thought! I had so much information from the package and the live chat helped a lot!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Ray spent about 45 minutes with me showing how to do the impressions. So helpful! Thanks again!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Aaron was very helpful during my experience with ALIGENRCO!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Easy company to work with. Never had a bad experience
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience
I have no doubt that many people have had a positive experience with AlignerCo. Looking through the reviews, it's clear that some customers have had smooth treatment, and I don't question those experiences. Unfortunately, mine was the complete opposite. The true measure of a company isn't how it performs when everything goes according to plan, it's how it responds when something doesn't. That is where AlignerCo failed me. Twice. From the beginning, I dealt with repeated delays, poor communication, and customer service that felt completely disconnected from my actual case. Responses were copied and pasted rather than addressing my actual questions. I repeatedly had to follow up just to get basic updates on where my retainers were after weeks of delay. At one point, I logged into my account to review my smile projection, only to find it wasn't even available. Rather than proactively resolving the issue, I was left chasing customer support once again. My original treatment ended in December 2025. It's now July 2026. I still do not have my retreatment retainers after weeks and weeks of delays in both service and production. It's been nearly 3 months since completing my molds and I still have not heard when my retainers will arrive. What frustrated me most was the lack of ownership of errors. It never felt like anyone was responsible for my case or empowered to solve the problem. Every interaction felt like starting over with someone new. As a former CEO, I understand that no company is perfect. Mistakes happen. Delays happen. What separates great companies from poor ones is how they communicate, take ownership, and resolve the issues that do arise. Unfortunately, that never happened during my experience. If your treatment is straightforward, you may have a great experience. But if you encounter any complications or need meaningful customer support or retreatment (my approved treatment plan did not align my teeth as promised), my experience suggests you may be in for a very frustrating process. I cannot recommend AlignerCo based on my experience. I hope the company invests in improving its customer service and accountability because those areas are currently far below the quality that customers deserve.
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
I messed something up because it wasn’t in the manual. They were happy to help and send me a free re do
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
First impressions really do matter, and this company exceeded all of my expectations. Their prices are affordable, and it's clear they take great pride in both their work and their customers. The entire experience was positive from the start, and I will definitely be recommending them to others!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Ray was very nice and explained everything. zero questions at the end. Cant wait to get started!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Tried them on my own, but didn't do it quite right. Alan Shaw made it super easy. He was friendly throughout the entire session!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Ray Thomas was so helpful when doing the video session for my impressions. This trestment its so convenient
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
The customer service was very nice and explained thoroughly what was wrong with my impressions
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Alignerco has surprised me with their high level of professionalism and follow through. Teeth straightening and maintenance is a years-long journey and Alignerco continues to be there when I need the next step. From day one to retainers, they have been reliable and helpful.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Although I had signed up for AlignerCo months ago, I had been hesitant to go through with the process, with the worry that it was going to be a hassle. It seemed daunting, but with the great help of the AlignerCo team, the process became quite fun and efficient. Alan Shaw who works with the team, helped me over a video call, and before I knew it, the whole process was settled quickly. The AlignerCo team was very accommodating and understanding of my specific needs and I am very very grateful for their help. They made this process very easy and hassle-free.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
So far, so good! Everyone has been very professional and helpful. I just finished dental impressions with Alan and he was very nice and patient too. If I had one complaint at this stage it would be that the sales people are very…persistent.
Thank you for your feedback!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Ray was great! He helped me get the impressions done over a free video call. So far I have nothing but good things to say !
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Great experience! They answered all my questions thoughtfully and walked me through the entire process
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Great customer service, Great product, and great results.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
The video session was very fast and my trainer Ray was very helpful! So far the experience has been great and they are very responsive
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
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