ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
Written by the business, not verified by us.ALIGNERCO (alignerco.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Health & Medical and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is extremely patient, kind, and professional during step-by-step video calls. Consumers find the overall process to be very convenient, straightforward, and simple to complete right from home. Many people highlight how helpful the guidance is for achieving a successful result. However, some customers also noted frustrating issues with product fit and significant delays in receiving their ordered items. A few reviewers experienced poor communication and slow responses from customer support when trying to resolve problems. Others mentioned difficulties with taking home impressions correctly without proper assistance.
Auto-generated from all reviews of this business. For reference only.Video session to do impressions with Ray was very helpful!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
I had a great experience during my aligner impression appointment. The assistance was very personalized, and the team was extremely kind, friendly, and professional. They guided me through the process with patience and made everything feel easy and comfortable. The procedure was very quick and efficient. I truly appreciate the excellent service and support I received.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
ALIGNERCO has been absolutely fantastic. The process of getting everything set up was simple and easy! They are super communicative every step of the way.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
I would give 0 stars if I could. This has been the worst customer service experience I've ever had. I'm beyond frustrated and exhausted from constantly having to go back and forth with this company. My treatment should already be finished, but instead I'm still stuck wearing aligner #5 because they never sent the rest of my aligners. I've been wearing the same aligner far longer than you're supposed to, just to prevent my teeth from shifting back while I wait for them to fix their mistake. I was told by email that my remaining aligners would ship during the first week of July. It's now July 14, and they still haven't shipped. They continue to miss their own deadlines and leave me with no real answers. The customer service is awful. Every time I reach out, I get vague responses, empty promises, and no actual resolution. It's incredibly stressful to have your treatment put on hold because a company can't deliver what was promised. If you're considering using this company, save yourself the headache and go somewhere else. Delays are one thing, but the lack of communication, accountability, and concern for their customers is completely unacceptable. I regret choosing this company and would never recommend them to anyone.
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Resolution Department has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
A great price, and a simple process. I pressed my teeth into the casts, took the pictures, and a little while later, aligners! They were uncomfortable at first, but that's the idea. The pressure means they're working, so I've been pressing right back, set by set. Up to set #5 here and looking fondly to the future where I can see the issues that brought me to this are fixed. I'll get there, one aligner at a time. Thanks, Alignerco, for allowing this process.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Fast shipping. Helpful chat customer service. Easy process. Just awaiting aligners.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Very helpful. Fast responses and quick delivery
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Customer service was great. Love being able to do it from home.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
The app has a chat feature to answer all of your questions, it’s very fast and easy. They also send a backup impression out for the aligners…which is very helpful. So far, everything has been perfect. I would recommend.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Solid experience with good customer service though the impressions are hard to take
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Received my kit and bonus items quickly. Customer service via chat has been very helpful. Excited to get my aligners in and get the process started.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
I am incredibly impressed with the service provided. Living abroad, it is usually very difficult for me to visit a dentist in person, but this team made everything seamless. They ship everything directly to my address, and I received the complete package without any issues. The guidance they provided on how to take the dental impressions was fantastic and very easy to follow. Furthermore, being able to use the payment plan offered on their website made the entire process so much faster and more affordable for me. I highly recommend this service to anyone living outside the country who needs professional dental care. It is an excellent, stress-free experience!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Very informative video session with Ray Thomas. He ensured I got the best impressions for my aligners. Very professional and courteous service from Alignerco.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Ray was calm, patient and explained each step very well. I had got it all wrong on my first attempt before the meeting. Thanks for all the help!!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Great service. They able to help me with the process
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Thanks to Brian, He was so patient and explained each step very well, excellent customer service with any question.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you
great help! thanks so much ray!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you
Alan Shaw was super helpful!! He really helped me make sure my impressions were correct and made the whole process so much smoother. The kit included extra putty so when I made my mistake the first time I had plenty left over. Alan was super patient and I cannot wait to start my aligner journey! overall I had a very good experience!!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you
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