ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
Written by the business, not verified by us.ALIGNERCO (alignerco.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Health & Medical and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is extremely patient, kind, and professional during step-by-step video calls. Consumers find the overall process to be very convenient, straightforward, and simple to complete right from home. Many people highlight how helpful the guidance is for achieving a successful result. However, some customers also noted frustrating issues with product fit and significant delays in receiving their ordered items. A few reviewers experienced poor communication and slow responses from customer support when trying to resolve problems. Others mentioned difficulties with taking home impressions correctly without proper assistance.
Auto-generated from all reviews of this business. For reference only.I have not used the product yet, however, the staff has been extremely helpful, kind and effective! Shout out to Alan Shaw:-) A++++++
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Communication is top notch. Answered all my questions and easy step by step process.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Aaron made the experience great with easy to follow instructions and he kept the timer for us. Would definitely recommend. The night time aligners will be great for my son who does sports and wears a mouth guard.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
The customer service has always been great when starting chats on the aligner track app. Everything is very simple and explained very well. I put 4 stars only because the app can be confusing at times. Other than that my experience has been great and I recommend :)
Thank you for your feedback!
Alan made the impressions super easy! We got through everything super fast and it’s been super convenient to do at home! 100% recommendation!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Great experience, communication and the app is a plus!! 100% recommend!!!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Well I have to thank and congrat the service rep that took care of me , his name is Harvey. Was very diligent and was able to solve my issue in just a few minutes.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
The video session to make my impressions was essential! Ray's expert direction and patience helped me get good impressions the first time.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
I’ve had some struggles with the app and delay processing but over the phone customer service really helped out with expediting my process and very sorry for my experience. They also said they would work on trying to fix the app.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Mr.Ray was extremely helpful and insightful. I'm 100% satisfied
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
This was by far the easiest, most affordable and quickest process to get straighteners done
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
STAY AWAY, Paid over $1200 up front. After 9 months I received the aligners, after I finished there was no change. I told them “there’s no change” they said “to continue the treatment and meet your expectations you must pay $300” WHAT??? I paid for the treatment and I paid for my expectations to be fulfilled! You can’t make this up!!
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
Video session with Ray was very helpful. He is quite knowledgeable and patient.
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
The customer support personal is very helpful and answer my questions quickly
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
They are not transparent about the cost/process up front. There are issues with effectiveness of the Alignerco system and their process which result in additional impressions, fees, scans, etc. while the price is significantly lower than getting aligners through the orthodontist, my results are consistent with the savings. If you can’t afford aligners through an orthodontist or just want to try at risk, it might be worth trying just be prepared to get undesirable results with no money back. Also, don’t pay for retainers upfront because they will not fit at the end and you will need to pay for new ones. Resist these and the other attempts to upsell.
We’re very sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we want for any of our customers. To resolve this promptly, please reach out directly to our Customer Advocacy Team or provide additional detail to locate your file. They are ready to review your case in detail, and address any outstanding concerns.
Ray was very helpful with explaining how to get the best impressions!
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
Ray was very detailed and thorough with helping me with my impressions. He made the process work easier .
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
I am at the beginning process of completing my impressions. The communication has been outstanding.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
207 reviews matching
