ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
Written by the business, not verified by us.ALIGNERCO (alignerco.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Health & Medical and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is extremely patient, kind, and professional during step-by-step video calls. Consumers find the overall process to be very convenient, straightforward, and simple to complete right from home. Many people highlight how helpful the guidance is for achieving a successful result. However, some customers also noted frustrating issues with product fit and significant delays in receiving their ordered items. A few reviewers experienced poor communication and slow responses from customer support when trying to resolve problems. Others mentioned difficulties with taking home impressions correctly without proper assistance.
Auto-generated from all reviews of this business. For reference only.Excellent, my teeth are straightened, great customer service and support
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
I am convinced the good reviews are fake! I spent from March to Aug going back and forth with them and never got my braces. They kept saying they were going to send the mold kit but didn't for a month. I had to stay on top of them to get that. Then I get it and send it back within 48 hours. No response for weeks. I had to stay on top of them again. They said that my impressions were approved and they would upload photos. They didnt. No contact from them for weeks. Once again, I had to get on them like hey what's going on. Then they say oh they wer not approved and now I need to pay more money to someone else to get xrays or they could resend the kit and charge me again. Either way, costing me more money. I said send me the info for where to get xrays. It took another TWO MONTHS of going back and forth to finally get it. When I get the dental office info, they didnt take my insurance AND the price was different than what alignerco told me it would be. Here we are, 5 months in, no braces, no refund. I am convinced this is not a real company; It is a scam that sends molds kits but never sends the braces. And now, this far in, they finally say no refunds after 5 days. FIVE DAYS!?!?!?!? That was NOT made known to me prior to purchase, was NOT on the website or Google able info bc I did check everywhere including trustpilot prior to purchase! Five days isnt enough time for anyone to accomplish anything. It took way longer than that just to receive the mold kit! I want a full refund! The customer service is terrible and they never delivered the product I paid for in full in advance! Product never received!
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
I’ve had braces back when I was younger, and over the years, my teeth became crooked again. I was very self conscious and wanted aligners for years. I finally found aligner co based on a friends recommendation. I used their aligners about 3 years ago and my teeth are still straight. Everytime I’ve used the customer service, it’s been very helpful as well. So glad I made the choice to go with alignerco.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
WORST EXPERIENCE EVER. Never send it out and ba you that they’re gonna send it soon and make you leave good reviews when helping install the night guards. Whole company is full of crap. DO NOT ORDER
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
Love this company the customer service is FAST and EFFICIENT.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
My representative was incredibly kind, communicative, answered all questions and made sure I felt comfortable during impression setting times, when things go quiet - even to the point of telling me a made up story, that involved a life lesson. The whole process was easy with him and he made every step clear and straightforward.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Took a very long time for refund. Around 6 months. The product itself is no good!
So far the experience has been very easy. Kit mailed to me, instructions clear, online customer assistance great. I look forward to receiving the guard!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Arron provided great customer service! He was patient and gave me some great tips to work through the at-home molding process. It resulted in two successful teeth impressions, when I had not had success on my own previously. Thank you, Aaron!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Alan was patient and waited for me to get my things together. He was helpful and had a good tone. Thank you Alan! Best. Kara
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Twelve weeks after taking my payment, alignerco.ca (Canada) has still not delivered my aligners nor even started to make them. The experience has been defined by missed deadlines, repeated processing delays, conflicting information from customer service, and promises that were never fulfilled. Despite numerous follow-ups through email and the app, I continue to receive the same responses without any meaningful action or resolution. I have gotten weeks and weeks of "we will expedite that for you" or "we will do it as soon as possible". I am incredibly frustrated that after three months, I am no further ahead than when I first paid. Based on my experience, I would not recommend alignerco.ca and wish I had chosen a different provider.
We’re very sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we want for any of our customers. To resolve this promptly, please reach out directly to our Customer Advocacy Team. They are ready to review your case in detail, and address any outstanding concerns. We want to make sure this is handled as smoothly and fairly as possible.
Great customer service and really quick shipping
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Ray was very helpful during the application process and helped to make drooling on camera a lot less awkward. :)
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
So far my experience has been wonderful! I received my impression kit and Ray did a video chat to make sure that my impressions were good enough to be sent back. He was very kind, and he did explain everything very clearly. Can’t wait to get my aligners and start making my smile so much better! Also the price is wonderful, the impressions are also very easy to make. And you get a free whitening kit! So so happy that I chose to go with AlignerCo!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Ele is a great customer service representative. I didn't do my impressions correctly so I've scheduled a video session to ensure my impressions are done correctly so I can ensure my nightguard will fit nicely. Really excited to have a service like this that offers a dentist quality nightguard for a fraction of the price.
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
I've just started my journey and am excited. Any questions that I have had, have been answered in a warm and timely manner. Looking forward to coming back and showing my before and afters!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
So far I’ve have a great experience with Alignerco. They’ve been helpful and professional throughout my journey and would definitely recommend!
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Its been about 5 years and my teeth are just about the same. If I could a refund i would total waste of money
We successfully delivered the customer's treatment in 2022, and throughout the treatment period we did not receive any concerns or requests for assistance, despite providing ongoing support. This review was posted approximately four years after treatment completion and does not reflect the customer's experience during treatment or their compliance with the prescribed treatment plan.
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
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