we protect what makes you, you. Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family. Cyber coverage that's award-winning1 Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more! Up to $2 million expense coverage† Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more. Family digital safety tools The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more. 24/7 support, 365 days a year Whether you need help accessing your account or restoring your identity, we're with you from start to finish. Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate. learn more consumer plans employer plans Elder Fraud Center Content Hub Unemployment Fraud Center Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply. 1: https://www.bitdefender.com/solutions/awards.html † Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Contact 800.789.2720 7350 N. Dobson Rd., Suite 101 Scottsdale, AZ 85256 United States
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Is Allstate Identity Protection legit?
Allstate Identity Protection (allstateidentityprotection.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and dedicated specialists for being extremely helpful, patient, and professional when handling difficult situations. Many people mention that representatives go above and beyond to provide clear answers and ensure peace of mind.
Consumers note that the support team takes quick action and guides them step-by-step to resolve issues efficiently. People appreciate being able to reach knowledgeable agents easily and feel thoroughly supported throughout the entire recovery process. Reviewers emphasize that having access to such reliable and caring assistance makes a huge difference during stressful moments.
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Allstate us excellent to work with. They have very professional, caring and compassionate employees. I highly recommend this company.
Reply from Allstate Identity Protection2026-04-07
We're happy to hear that our employees' professionalism, care, and compassion made your experience excellent. We appreciate your recommendation of our company!
Kiana was very helpful contacting the company I had a dispute with (which I had been unsuccessful in doing). She also advised me on how to put an alert on my credit report. The problem was cleared up in less than a week.
Reply from Allstate Identity Protection2026-03-16
We're happy to hear that we could help resolve your dispute and provide useful advice. Thank you for sharing your positive experience with us!
Fast to alert me and respond to fraud alert. My rep Deja Cunning is and continues to be wonderful and amazing help. The entire team is wonderful. Thank you!
Reply from Allstate Identity Protection2026-03-16
We're happy to hear that you were quickly alerted about the fraud. We appreciate your kind words regarding our team's support and assistance. Thank you!
Cynthia was amazing! She handled this very personal situation with empathy and compassion and that speaks volumes to those of us that have needed to battle identity theft. Cynthia also provided the tools and processes to secure my identity transactions moving forward.
Reply from Allstate Identity Protection2026-03-16
We're happy to hear that the support provided was so helpful during a difficult time. We appreciate your feedback and are glad we could provide assistance and resources.
In December 2025, I became a victim of identity and credit fraud. My restoration representative, Deja Cunningham, assisted me in minimizing the damage done by the fraudster and enabling protections to better safeguard my identity going forward. She remained committed to my case with a fierce, but respectable tenacity. She scheduled weekly check-in meetings and supported me on calls with the banks to get ALL the fraudulent accounts closed. Over about a 3-month period, Deja helped me get through all the frustrations the fraudster caused. I'm grateful to have had Allstate Identity Protection to help through this experience.
Reply from Allstate Identity Protection2026-03-16
We're so glad to hear that you had such a positive experience. It's wonderful knowing our team member helped minimize the impact of the fraud and provided the support you needed during a difficult time. We appreciate your feedback.
Allstate helped me resolve my identity theft situation quickly and efficiently. They were very professional and knowledgeable about the whole situation. Highly recommend them for identity theft insurance.
Reply from Allstate Identity Protection2026-03-12
We're happy to hear that our team resolved your identity theft situation effectively. We appreciate your recommendation. Thank you.
The process was easy to obtain assistance on the fraud alerts and my representative was super helpful during the process!
Reply from Allstate Identity Protection2026-03-13
We're happy to hear that you found it easy to get help with the fraud alerts and that our representative was super helpful! Thank you for taking the time to leave us a review!
Number 1 reason is being helpful period! The willingness of the agent to help resolve issues complicated or not makes a person BUILD trust little by little in the agent first! Its always the agent first then the company is what a person thinks about afterward. Thats where the bad reputation starts.
Reply from Allstate Identity Protection2026-03-11
Thanks for your feedback. We appreciate you sharing your thoughts.
My appointment was several weeks after I called. I can understand that you are busy but it is scary waiting weeks before talking to a representative.
Reply from Allstate Identity Protection2025-12-16
Thank you for taking the time to leave us a review. We are sorry about the delay to your appointment and totally understand how that can be scary during an uncertain time. If you would be willing, send us an email at [email protected] as we'd love to get a little more detail to try to understand how we can improve this going forward.
Bina and Allstate Identity Protection amazing service!!
When dealing with the unthinkable nightmare of fraudulent activity happening, Bina with Allstate Identity Protection really helped put me at ease and take control of this situation! Could not recommend the service anymore!! Thank you for a job well done Bina!!!
Reply from Allstate Identity Protection2025-12-10
We're happy to hear that our identity protection service helped you during a difficult time. It's great to know that our team was able to support you in taking control of the situation. Thank you for your positive feedback!
Akif was great in handling my case. He was able to resolve my issue quickly. He was very professional throughout the entire process and showed a lot of patience when we kept getting disconnected with the bank/credit representative. Take good care of this employee; he will move mountains to get the customer taken care of. That type of service and character is rare now these days.
Reply from Allstate Identity Protection2025-12-10
We're happy to hear that your issue was resolved quickly and professionally. We appreciate your positive feedback and are glad you were taken care of. Thank you for sharing your experience.
I have been satisfied with Allstate Identity Protection and my interactions with the company since being a member. I set up to receive alerts of credit activity and they are provided very quickly in the event of any activity. I recently had my identity compromised and quickly called in to start a case. All associates were very helpful and had a sense of urgency. My restoration specialist, Ana Bustos, quickly took action and was empathetic to my situation. I appreciate being able to reach an agent quickly and easily each time I call.
Reply from Allstate Identity Protection2025-12-10
We're happy to hear that you're satisfied with our identity protection services and interactions. We appreciate your feedback.