we protect what makes you, you. Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family. Cyber coverage that's award-winning1 Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more! Up to $2 million expense coverage† Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more. Family digital safety tools The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more. 24/7 support, 365 days a year Whether you need help accessing your account or restoring your identity, we're with you from start to finish. Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate. learn more consumer plans employer plans Elder Fraud Center Content Hub Unemployment Fraud Center Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply. 1: https://www.bitdefender.com/solutions/awards.html † Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Contact 800.789.2720 7350 N. Dobson Rd., Suite 101 Scottsdale, AZ 85256 United States
Written by the business, not verified by us.
Is Allstate Identity Protection legit?
Allstate Identity Protection (allstateidentityprotection.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and dedicated specialists for being extremely helpful, patient, and professional when handling difficult situations. Many people mention that representatives go above and beyond to provide clear answers and ensure peace of mind.
Consumers note that the support team takes quick action and guides them step-by-step to resolve issues efficiently. People appreciate being able to reach knowledgeable agents easily and feel thoroughly supported throughout the entire recovery process. Reviewers emphasize that having access to such reliable and caring assistance makes a huge difference during stressful moments.
Auto-generated from all reviews of this business. For reference only.
Secure Transactions are critical to individuals and organizations. The tips from Allstate Identity Protection are timely and relevant to scam evasion.
Reply from Allstate Identity Protection2025-04-25
Thank you for your kind words. We appreciate you finding our tips on scam evasion timely and relevant. We are committed to providing valuable resources that help protect individuals and organizations from identity theft.
Welcome to the late show Allstate, his scam has been floating around for over 3 months and we’re just hearing about it.? Kinda like closing the barn door after the horse got out….
Right now you should be advising your readers about the QR code scam picking up steam around the country. A free gift sent to you, just snap the QR CODE in the info pack and now they have all your info on your phone. No free gift, you loose everything if you fall for it. Com’on guys, get with it!
Reply from Allstate Identity Protection2025-05-02
Thank you for taking the time to leave a review. We'll make sure to pass on your feedback. In the meantime, you can find content around QR code scams in our content hub here: https://www.allstateidentityprotection.com/content-hub/read-this-before-you-scan-another-QR-code
Another trick is to look at the country code at the end of the sending email address. Sometimes, the sender inadvertently allows us to see that the transmission comes from a foreign country, such as UK for England, etc. It's a dead giveaway that someone in England wouldn't be asking for resolution of a local issue.
Reply from Allstate Identity Protection2025-04-24
Thank you for taking time to leave a review! We appreciate it! You are absolutely correct. The country code is a very good indicator that a text message is likely fraud. We appreciate you sharing!
Thank you for the update on Toll fraud.
I have been getting texts messages for the last three months about owning a toll fee.
I have been deleting them. But your alert confirms my instinct. I was starting to second guess myself if I did owe a late fee.
Thank you.
Reply from Allstate Identity Protection2025-04-24
We appreciate you taking the time to share your experience. We understand how frustrating it can be to receive unsolicited messages, especially when they involve potential fraud. We're glad our update helped confirm your instincts and provided clarity on the situation.
I recently received the text that you mentioned. Thank goodness I recognized it as a scam. However, it was very comforting to get this email confirming the scam. I’m very happy to have Allstate protection looking out for my well being 24X7. Thank you !
Reply from Allstate Identity Protection2025-04-24
We appreciate you taking the time to share your positive experience. We're glad you recognized the scam text and found our email confirmation helpful. It's our priority to keep our customers safe and informed, and we're committed to providing 24/7 protection.
I wanted to use your Digital Footprint service, it found 4 breaches, none of which were new. I selected the first one (Adobe) and discovered it was using default privacy, so I elected strict privacy. I thought- this is good so I went to the next one (Evite) and it was also set to Default privacy, so I tried to set it to Strict privacy but it wanted me to login with Google. I do NOT use google logins for anything. I couldn’t find an option to continue, so I stopped. Very disappointing . It should let me use my Apple sign in. I don’t use google or facebook sign ins. But it was not giving me the choice.
Reply from Allstate Identity Protection2025-04-24
We're sorry to hear about your experience. If you would like to discuss further please feel free to send us an email at [email protected]. We'd love to learn more about your specific situation and either help you resolve or provide feedback for improvement to our product team.
I am sorry I chose your plan. I find it very confusing and unclear what I am covered for. Your b CB communications are hard to understand what you are communicating.
Reply from Allstate Identity Protection2025-04-24
We're sorry to hear about your experience. Please don't hesitate to reach out to you at 800.789.2720 or shoot us an email at [email protected] and we'd be happy to help get you in touch with someone to walk you through your coverage and answer any questions you may have!
Very informative. Keeps me updated with the latest scams as well as what data has been leaked like the dark web, keeping me in the know. Thanks Allstate
Reply from Allstate Identity Protection2025-04-24
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We're glad that our service is providing you with valuable information to stay informed and protected.
Got a toll scam a few days ago. For a toll road in Charlotte, N.C. it's been almost 3 years since I lived in N.C
Never took the toll road when I lived there.
Thanks for the warning
Reply from Allstate Identity Protection2025-04-25
Thank you for taking the time to leave this review! We appreciate it.
I am no longer with Allstate yet I keep getting charged. I canceled with them 1month ago.
Please refund all money that was charged within the last month.
Patti Farley
Reply from Allstate Identity Protection2025-04-24
We are sorry to hear this! Please call us at 800.789.2720 or send us an email at [email protected] and we will make sure someone gets in touch with you to get this situation resolved.
your website says I have to call to verify my identity but I can't call during your hours (date is really always)
Reply from Allstate Identity Protection2025-04-24
We're sorry to hear about your experience! You can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
When i went to send payment to plus finance someone trying to hack it. Yet i didnt receive anything from you.
Reply from Allstate Identity Protection2025-04-24
We're sorry to hear about your experience! If you would like for us to investigate what happened please don't hesitate to call us at 800.789.2720 or send us an email at [email protected].
I like the alerts and how your credit is tracked but one thing on the derogatory i accounts its hard to figure out who has made these allegations. I think that portion could be more transparent
Reply from Allstate Identity Protection2025-04-24
We appreciate your feedback and you taking the time to provide this review!
These "reports" tell you nothing. Big waste.
Also, I've been trying to cancel this (recurring payment) coverage as I am no longer with Allstate. I have made at least 6 attempts to have it canceled, and NOT ONE person knew how to do it. Promises to get back to me have never materialized.
Note: I cannot detail the dates on ALL of my attempts.
PLEASE CANCEL THIS!!
Reply from Allstate Identity Protection2025-04-24
We're sorry to hear about your experience! If you still have this issue, please can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.