101 reviews
we protect what makes you, you. Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family. Cyber coverage that's award-winning1 Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more! Up to $2 million expense coverage† Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more. Family digital safety tools The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more. 24/7 support, 365 days a year Whether you need help accessing your account or restoring your identity, we're with you from start to finish. Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate. learn more consumer plans employer plans Elder Fraud Center Content Hub Unemployment Fraud Center Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply. 1: https://www.bitdefender.com/solutions/awards.html † Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Contact 800.789.2720 7350 N. Dobson Rd., Suite 101 Scottsdale, AZ 85256 United States
Written by the business, not verified by us.Allstate Identity Protection (allstateidentityprotection.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and dedicated specialists for being extremely helpful, patient, and professional when handling difficult situations. Many people mention that representatives go above and beyond to provide clear answers and ensure peace of mind. Consumers note that the support team takes quick action and guides them step-by-step to resolve issues efficiently. People appreciate being able to reach knowledgeable agents easily and feel thoroughly supported throughout the entire recovery process. Reviewers emphasize that having access to such reliable and caring assistance makes a huge difference during stressful moments.
Auto-generated from all reviews of this business. For reference only.Really appreciate all of the tips and messages about scammers. This information is so valuable.
We're so glad you found our information helpful. We're committed to providing valuable resources to help protect our customers from scams.
We don't just have ordinary thieves, we have Bank of America bribing judges to rip off senior citizens, we have no law enforcement, crooked lawyers and just about any stranger you might give a little trust to ripping us off.
Thanks for taking the time to leave your review. We appreciate it.
You have robo blocker on my phone. I tried to remove it. Requested it moved. It still there and blocking to many important calls. About to drop service all together to get this removed. What a pain. Had other services which seamed much easier to use and seemed to do more.
We're sorry to hear about your experience! If you still require help you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved. We'll also make sure to share your feedback with our product team!
I have recently attempted to cancel my Allstate Identity Theft Protection with no luck. How does one cancel this subscription?
We apologize about the late response. If you still need assistance you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
I had Deja Cunningham to assist me from the first call to the end resolution. She asked the right questions of the institutions and me! She was very thorough and added some tips and sites to protect me going forward.
We're so glad to hear that you had a positive experience with Deja. We appreciate your kind words about her thoroughness and helpfulness. It's our goal to provide excellent customer service, and we're happy to know that Deja was able to assist you effectively.
I no longer access the website because I was require to change the password but I don't want to change it because it is to difficult to have different password for every site so I opted OUT!
We apologize about the late response. If you still need assistance you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
My AIP Restoration specialist, Kiana Alaniz, was fantastic. She was very proactive, personable and patient
We're thrilled to hear about your positive experience with Kiana. It's wonderful to know that she provided such excellent service. We strive to provide exceptional customer service, and we're happy to hear that Kiana exceeded your expectations. We appreciate your kind words and will share your feedback with her.
The Allstate representative for my case was very professional, guided me through the process and explained everything I needed to know
We appreciate your kind words and are glad to hear that you had a positive experience with our representative. We strive to provide our customers with exceptional service and are pleased to know that our representative met your expectations.
You helped me contact a credit card company to remove fake accounts in my name. you was able to get the credit card company to mark the activity as fraudulent, and it will be removed from my credit score. i use almost all of the things you offer. i haven't been getting as much junk mail and things like that.
We appreciate your feedback and are glad to hear that we were able to assist you in resolving the issue with the fraudulent credit card accounts. We're pleased to hear that you're finding value in our other features.
The alerts I recieved that someone was trying to open credit in my name saved my identity from being stolen. AIP walked me through the process to lock my credit reports.
We appreciate you taking the time to share your experience. We're glad that our alerts helped you protect your identity. We're committed to providing our customers with the resources they need to stay safe.
We appreciate your kind words about Corey. We're glad to hear that they provided you with a positive experience.
Personable and detailed experience. Made me feel better about whole situation
We're so glad to hear that you had a positive experience. We strive to provide our customers with personalized and informative service. We appreciate you taking the time to share your feedback.
I am relieved that we caught a fraudulent credit card, that was opened up in my name, within 2 days of the account being opened. Allstate called Capital One with me on the line, to assist me in filing the fraud report. The rep then sent me helpful follow up information on what steps to take next. This service is worth EVERY penny, and I'm so glad that I have it. I wouldn't have known about this otherwise, until damage had been done to my identity.
We appreciate you taking the time to share your experience. We understand how stressful it can be to deal with identity theft, and we're glad that our service was able to help you resolve the issue quickly. We're committed to providing our customers with the support they need in these situations and are happy to hear that our representative was able to assist you in filing the fraud report and provided you with helpful information.
I am not sure why, but I am getting so much spam in my inbox and also spam folder after I connected my personal email to Allstate Identity Protection. The date I added is approx. It started from day one that I signed up.
We are sorry to hear about your experience. If you still need assistance and would like to troubleshoot you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
I like the fact that your emails are easy to read and follow a long. Also, Providing details without having to click on a link to go to a webpage to then read through all of the specific information.
Thank you for your kind words. We appreciate your feedback and are glad you find our emails clear and informative. We strive to provide our customers with the information they need in a concise and accessible format.
I noticed an email I'm simply just a subscriber of Allstate and the fear doesn't have as far as selling my own policy I've been requesting assistance with a rental claim for several weeks and I'm having a lot of trouble at least my help but I'm supposed to learn all the about all this other stuff too and I'm not sure if I'm going to payroll or not can somebody check let me know if I'm going to payroll cuz I know this stuff shouldn't bother me for some reason it's about a man I'm just sick of death about it and I'm about ready to stop in the second to be done with it have a nice so I give you a call appreciate it
Thanks for leaving a review. If there's anything further we can help you with regarding Allstate Identity Protection please don't hesitate to call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
Sounds like a great idea but when I clicked on Mark as Spam, it came up with self-help info so I'm not sure if it really WAS marked as spam or if that was just a way to get my attention - if so, NOT a good idea b/c us old people are easily tricked! Sad but true.
We appreciate your feedback and taking the time to leave a response and will pass it on to our product team.
Just as annoying as spam, all the emails we get from other spam creators.
We understand your frustration with the emails you receive. We value your feedback and will take it into consideration as we continue to improve our communication practices. If you would like assistance in changing communication preferences or unsubscribing from emails please call our customer care team at 800.789.2720 or send us an email at [email protected] and we will make sure someone will help you asap.
I had contacted your Allstate team as I received a Google security alert that someone at Allstate was trying to access my saved passwords within Google password manager shortly after using delete my data feature. I have yet to receive any follow up information as to why this incident occurred and what was the underlying reason as to why Allstate services would find a need to attempt accessing all my password credentials. Highly suspicious and no follow up from support team.
We apologize about the late response. If you still need assistance you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
I pay for this service but hav no idea how to contact you, what is covered, etc.
We apologize about the late response. If you still need assistance you can call our customer care team 24/7 at 800.789.2720 or send us an email at [email protected] and we will make sure someone will get in touch with you to get this issue resolved.
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