AlphaGear (alphagear.us) has a 3.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 29% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Fast, easy, maybe a little to fast and easy.. had an issue with ordering no one ever got back with me in time, ultimately received the wrong watch. Still attempting to fix the issue We'll see what happens..
We’re sorry for the ordering issue and the delay, receiving the wrong watch is frustrating, and you deserved faster support. Please reach out to us at [email protected] so we can get this resolved for you as quickly as possible.
The metal watch band on the Commander is a little tight. Wish the site would offer matching metal extenders, but other than that set up is easy, very sleek design, girlfriend thought I spent $400+ on it.
We appreciate your note about metal extenders, please feel free to reach out to us at [email protected] to help with. Enjoy your Alphagear watch
Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Working where I work not allowed to bring phone in so it has no choice but to disconnect and resetting is an issue since I have to have a time to list on reports in emergencies or other events. Other wise the watch is absolutely beautiful and fits perfectly.
We’re really glad you love the commander watch and we’re sorry for the trouble with the resets, we know how important reliable time is for your work If you’d like us to check this issue with you, our team is here to help at [email protected]
103 reviews matching