ALT. Fragrances

The company was great to deal with when…

The company was great to deal with when I had an issue and the product is exactly what I wanted.

Great Value, Great Fragrances!

I have made several purchases from ALT fragrances and am always impressed with the quality. Great longevity of the fragrances. The packages always come quickly and their customer service line always is very quick and prompt to respond to any concerns or questions that I had. Usually rectified within 24-48 hours. Will continue to make purchases from ALT fragrances!!

we'll see

its ok right now

My shipment was lost

My shipment was lost. I sent an email, and 2 days later another item was shipped to me! Thank you

Hey thank you for good customer ser i…

Hey thank you for good customer ser i appriciate that also my alt smells so fresh..

Amazing Company & Customer Service

Great smelling fragrance as well as amazing customer service. Had an issue with a leaked bottle and was sent a brand new one hassle free, as well as getting to keep the leaked bottle. Will definitely be a repeat customer !

Amazing Quality that's affordable.

The quality & strength of there products are absolutely amazing. I have 4 different products Executive (Aventus), Crystal(Baccarat Rouge 540) Reality (Imagination)& Lust (Eros). I love all four, they smell identical to the overpriced celebrity sponsored brands and I believe they last way longer. I can spray on any one of the four products I have and they scent is still noticeable even 8 hours later. The website is very easy to navigate & customer service is quick to respond to questions or any order problems.

I love ALT Fragrances

I love ALT Fragrances! I have been buying their perfumes for 4 years. I had a slight issue with my latest order and they resolved it in less than 24 hours. 10/10 highly recommend!

Best Cologne Ever.

This is literally the best cologne I have ever bought, I can't believe how much this is exactly like Baccarat Rouge at a fraction of the cost. I get so many compliments, my wife even asks me to wear it daily. I can't wait to try more. Very quick delivery time, I am a repeat customer now. Very impressed, excellent value, good quality bottle and sprayer. Everything was perfect.

Lucas

Lucas, the customer service representative was awesome!! So quick to answer my request. Thank you so much!

This company will rip you off!

I spent over $108.00 with this company. I never received my order. I reached out to customer service and was told to give them an additional 2 to 3 days. Five days later still no response and no package. I reached back out to customer service to let them know I still haven’t received anything, and simply asked for them to give me an exact date the package will arrive, give me a refund, or overnight me my products that I paid for almost a month ago. I received no response from customer service feel like I have been completely ripped off by this company! I will never order from this company again and I would be very careful if you plan to do so in the future. Horrible customer service, this company will rip you off.

Great service

Easy to shop

Easy to shop, shipped quickly. I had an issue with one of my bottles opening during shipment and they promptly replaced. Great customer service. Will happily buy from this company again.

Great customer service

Thank you for such great customer service and for handling this mistake quickly. I appreciate that your company has an awesome business ethics. TammyL

Best Customer Care

I have been an ALT customer for a few years now and I have not been disappointed. I recently had a significant delay in receiving my sizable order. I reached out to check on the status and Karimunnisa from the support team responded immediately, reassured me in the warmest and genuine way and ensured my package came! Products are excellent and I still receive compliments on the perfumes I wear from this brand. ❤️

Excellent Customer Service

I got Duchess from Alt and it smells so good. Very similar to Delina. But my atomizer wasn't working well and I emailed the customer support email about if I can change bottles on my own bc i dont want to waste the perfume and they instead offered to give me a new one! I was very surprised and appreciate the kind gesture. Definitely will buy from this website again.

I had a small hiccup with my delivery…

I had a small hiccup with my delivery and the service team immediately made it right. The products and the team are excellent

⭐⭐⭐⭐⭐ Outstanding customer service

⭐⭐⭐⭐⭐ Outstanding customer service! ALT Fragrances went above and beyond to make sure I was taken care of. They responded quickly, resolved my issue without any hassle, and truly value their customers. It’s refreshing to deal with a company that stands behind its products. I’ll definitely be a repeat customer!

One of my received fragrance bottles…

One of my received fragrance bottles was received with very little in the bottle. It had leaked thru as bottle wasn't screwed tightly. I took pictures and another bottle is on the way. I didn't have the headache of returning the bottle currently received. Thank you for prompt resolve as I was very dissapointed to receive damaged goods! Great Customer service!!

Great quality, low prices

Very high quality fragrances for very reasonable prices! Just as good as the fragrances they are inspired by. Would highly recommend to all, I have gotten more compliments on these products than any of my other name brand colognes combined.