Altostravel

Soooo good they help me so much

Best price for last minute flights and Excellent customer service

Booked last minute flight and AltosTravel customer support was extremely helpful in making sure we got the boarding passes on time and made it through the flight. Flight was delayed due to other reasons, AltosTravel was generous enough to refund a portion for the inconvenience. We will be booking with them in future and would recommend to others as well.

If you wanna travel

If you wanna travel, don’t book with this company

Excellent human interaction

Immensely pleased to have been able to receive assistance from a human and not a bot. Altos travel was once again very helpful to me by finding the best flight deals in the market for my sons last minute travels. I recommend everyone to give them a shot, i guarantee you will not be disappointed. Excellent booking process and best prices.

Service with excellence

I have book over one year with this company, in which I have dedicated advisors that work with me last minute ensuring the best price and service. My advisor is quick to make adjustments when flights get Cxl or an issue arises. Not only do I book for myself- Mike and his associates book flights for my entire family and associates. Always a smooth process and exceptional service and experience.

The are very professional when it come…

The are very professional when it come to your to booking your ticket flight. They have a good skills and very understandable way to make you understand what you want for your flight. For you to Make a good decision

Booked flight from SFO to TPA and had…

Booked flight from SFO to TPA and had zero issues with the process. Saved a lot compared to price from Frontier website. Had to wait until 24 hours before flight to receive e-tickets but everything worked out as advertised. They say that is when check-in opens so tickets become available at that time.

Fraud flight booking

Absolutely terrible experience with AltosTravel. My family’s flight booking from San Diego turned into a nightmare, and we felt completely misled about our tickets. To make matters worse, the customer service was extremely rude and unprofessional and abusing. No empathy, no help, and no accountability. I would never book with this company again and strongly advise others to stay away.

We had an absolutely terrible…

We had an absolutely terrible experience with this travel agency. We bought our flight from Charlotte to Orlando for May 8th, a month in advance, but just yesterday, they called us at night to tell us our flight was canceled and moved to a complicated route with a 6-hour layover. Today, despite having the new tickets, we reached the gate only to be told the tickets were canceled again. Customer service was horrendously rude, and we were left with no option but to cancel and request a refund. They treated us with complete disregard, and now we’re forced to drive to Orlando ourselves. I strongly recommend avoiding this agency.

Fraud

Fraud. Altos credit card flagged for fraud after I checked in and received boarding passes as I was ready to board. Wasn’t able to board at last minute having to pay almost three times more to get home that day

I will never use altos travel again

To start I paid extra money for good seats On the airline the air line assigned seats there were three of us the seats weren’t together after this was booked thru this agency my credit card was used I have never had this happen booking direct.

Altos Experience

Daisy Scott reached out to me by email and by phone to make sure I received my reservation and my etickets for my flight. She was helpful and gave me all the information I needed,

Excellent services con el señor Jose…

Excellent services con el señor Jose perez

Isaac did a great job

Isaac did a great job helping me get the best flight!

Smooth transition

Got me where I was going

Got me where I was going, when I needed to get there. Was a last minute trip, so I am very greatful that they were able to get me the flight I needed. They helped me maneuver the obstacles that I faced.

Froud

Altos travel booked airline tickets for my wife and I through Delta Airlines. My wife and I arrived at the airport only to find hour tickets were fraudulent and had been flagged and cancelled. Delta airline refused to give refund. Thay said the money I gave Altos travel to pay them was fraudulent use, there for thay would not ish refund my money. I have been advised by Delta to let credit card company handle it. Meanwhile my wife and I have had hour retirement vacation in Hawaii ruined thanks to Altos travel.

Very poorly done very unorganized and…

Very poorly done very unorganized and didn’t get what I wanted.Was not listening to what the customer was asking for.

Great group of customer representatives!

Ana was so very patient and understood exactly what I needed and so nice to work with! Great Experience and easy to schedule with.

Roy was an amazing help

Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that the flight was booked in January instead of December. However Roy took care of the mistake quickly and refunded our tickets and fees. Couldn’t get any flights. :(