She was very helpful
Anna was a wonderful lady very helpful. Couldn’t ask for anybody better.
About Altostravel
Data updated- Website
- altostravel.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 32 reviews
- Replies to negative
- 11% (2/18)
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Is Altostravel legit?
Altostravel (altostravel.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 82% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 11% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Roy took real good care of us
Roy took real good care of us, following up making sure everything was correct.
Paul Wesley was very helpful and very…
Paul Wesley was very helpful and very nice. He helped book our flights and was very patient.
Paul was a great help and made it so…
Paul was a great help and made it so easy to book our flight!
Great customer service and patience
Daizy Scott was a very helpful customer…
Daizy Scott was a very helpful customer service representative. She returned calls promptly and was very detailed.
Same Price for cancelled flight
Same Price for cancelled flight. Peerfect
James took a lot of his time trying to…
James took a lot of his time trying to help me. He was diligent and offered me many alternatives to my travel plans but they didn't work out to my timing. He did a great job.
Paul was very helpful and patient with…
Paul was very helpful and patient with me and the banking issues I had on my end thanks you
Happy with the customer James was very…
Happy with the customer James was very helpful and will give 5 star
Jose Perez was amazing
Jose Perez was amazing. He gave us excellent service and was very communicative during the transaction. He walked us through the process and assured that our large group was able to be accommodated on our flights. Thank you Jose !!!!
SCAM
SCAM, DO NOT USE. I had to cancel a ticket after purchasing with AltosTravel. I went through the cancellation process with the airline and they successfully cancelled it, saying that the travel agency I booked with would resolve the refund. Altos never gave me any refund or travel credit. Useless customer support and unwilling to help.
Very unprofessional !!
I contacted Sandra regarding a 6 month stay in Costa Rica. She advised me she was going away gmfie for 3 weeks & would contact me when she was back. A month later, I had to contact her, and have been communicating via email. ( I work off grid and no cell service, but have Star Link) She asked me to phone her and once I explained my situation I asked her to email ne the info. She has ignored me, even after I sent her 2 more emails. Very unprofessional!! *update* She has now said she will be contacting her lawyer.
Jenny was very helpful in assisting me…
Jenny was very helpful in assisting me with my travel plans. She was thorough, patient, and was able to provide me with options to travel to meet my needs.
Great Customer Service!
Jenny was very knowledgeable and helpful. She was able to help me get a good deal. Jenny was very kind and patient. Thank you so much for taking the time to help me.
Thank you Isac for your quick…
Thank you Isac for your quick assistance. Highly recommend....
Excellent service Miguel Sanchez
Fantastic service
Fantastic service! Isaac made booking my flights quick and stress free. Super helpful responsive and professional. Highly recommend.
All flight arrangements were good.
James Faulkner Is a very patient and…
James Faulkner Is a very patient and immaculately trained person. He helped me throughout the process with eyes popping prices. He really helped us with our vacation to Cancun. I desire my appreciation to James. Thanks! Now since that’s finished, I will definitely rebook you guys to finish my traveling journey in the world.