Altostravel (altostravel.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 82% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 11% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
Jose Perez was extremely helpful in getting me a last minute flight at a decent price to the Dominican Republic after a tragic death in our family due to the Jet Set incident. I am very grateful for his professionalism and patience and guidance throughout the entire booking experience. Thank you Jose!
I purchase hundreds of tickets every year for teams of individuals going on mission - and just recently was introduced to ALTOSTRAVEL. I have just recently purchased tickets for 3 teams - and I saved thousands of dollars. The service was great as Daizy Scott cared for my requests from beginning to end. Great customer service, great value for the tickets, great experience!
H
Heidy E. · 1 review · Experienced 2025-04-07 ·
★★★★★
I booked my travel with Jose Perez and…
I booked my travel with Jose Perez and he was absolutely the best!
He made the entire process smooth, stress-free, and tailored everything to my needs.
Super professional, responsive, and kind—I’ll definitely book with him again. Highly recommend!
Heidy E.
c
customer · 4 reviews · Experienced 2025-02-22 ·
★★★★★
Excellent Customer Service!
Isaac was awesome and ensured a smooth/easy booking experience. Issac was so friendly and clear about each step of the way. Thanks, Isaac!
S
Sondy · 1 review · Experienced 2025-01-30 ·
★★★★★
Isaac
Isaac
Isaac worked to help me get flights that fit my situation and was able to keep my quote at a comparable price. I appreciated the personal call to work with me.
S
Shan B · 1 review · Experienced 2025-01-03 ·
★★★★★
Corrective Action with Great Customer Service
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a lot of money. The assistance he provided after being told something completely different by another rep had me in happy tears. Thank you for everything and I will personally work with him on trips in the future.
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
Miguel Sánchez is an efficient person, he helped me a lot and was always aware of everything.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
My experience with Altos Travel it’s an A1, Very happy to worked Jose Perez, his flexibility to call at different hours and any day make things easier, and prices are great.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
D
Dora Umana · 1 review · Experienced 2024-10-26 ·
★★★★★
It was easy to converse with…
It was easy to converse with representatives and keep in contact if there are great deals, especially Miguel Sanchez he really helped me and was a very helpful person to speak with.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
I was happy with the experience, Jose Perez made it easy for me. Thank you for all the help.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
Jose Perez helped me a lot, he was very kind and respectful and helped me with everything I needed.thank you Jose blessing
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
K
Kevin Kelly · 2 reviews · Experienced 2024-10-21 ·
★★★★★
Paul Westly provided excellent customer…
Paul Westly provided excellent customer service he was able to find me a great flight deal with my airline of choice Southwest.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
M
Mark .Dunaway · 1 review · Experienced 2024-10-17 ·
★★★★★
Thank You Paul Westly
Paul Westly was very helpful in getting a flight for my wife and I during the upcoming Christmas holidays. He worked hard to find a flight that would work and fully explained his company's policies and business procedures. Thank You Paul.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
A
Adam · 1 review · Experienced 2024-10-19 ·
★★★★★
REVIEWS HERE ARE FAKE
REVIEWS HERE ARE FAKE. Terrible experience. I have no money and no tickets now, getting a refund is nearly impossible. They bank out of Tamil Nadu India, good luck disputing charges.
K
Kelly Melnyk · 1 review · Experienced 2024-10-16 ·
★★★★★
Daisy Scott went above and beyond to…
Daisy Scott went above and beyond to make sure I got the flights I wanted at the rate I needed. At one point I just wanted to cancel everything but she didn’t give up and kept finding ways to help me.
Reply from Altostravel2024-12-21
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
K
Kelly Markowski · 1 review · Experienced 2024-10-07 ·
★★★★★
The good reviews are all FAKE
The good reviews are all FAKE. Do not use this company. I am still PISSED a year later they scammed me and did not refund me. They keep saying it was the airline's fault but they are not making any effort to make it right.
T
Tara July · 1 review · Experienced 2024-09-12 ·
★★★★★
THIS IS NOT A REAL TRAVEL AGENCY
THIS IS NOT A REAL TRAVEL AGENCY! DO NOT PURCHASE TICKETS THROUGH ALTOS TRAVEL. THEY CHARGED MY CREDIT CARD THEN CANCELLED MY FLIGHTS WITH NO COMMUNICATION AND NOW THEY ARE IGNORING MY CALLS.
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel
J
Jen Hunt · 1 review · Experienced 2024-09-19 ·
★★★★★
Daizy Scott was very helpful and very…
Daizy Scott was very helpful and very accommodating, very happy with the level of service we received.
Reply from Altostravel2024-10-18
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
[email protected]
Thank you
Customer support
Altos Travel