At American Standard it all begins with our unmatched legacy of quality and innovation that has lasted for more than 150 years. It is this tradition of quality and innovation that puts us in three out of five homes in America, as well as, countless hotels, airports, and stadiums. We provide the style and performance that fit perfectly into life, wherever that may be.
Written by the business, not verified by us.American Standard Walk-In Tubs (americanstandardwalkinbaths.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home Services and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-12.
They were very professional. They completed the work in one day. It looks fantastic. The house had an old cast iron tub so it wasn't an easy job, plus-they did pretty good at cleaning up.
We are truly happy to learn about your wonderful experience, Merriam. Welcome to the American Standard family!
The workers did a great job and they cleaned up after themselves and I love my new shower
Thank you for the kind words! Welcome to the American Standard family!
Bed room roof leaking under bathroom where I had my walk in tub repaired. Called American Standard to let them know and haven’t heard back from them for over two weeks now.
We are terribly sorry to hear this has been your experience, Chestine. We will have a representative follow up with you.
Thank you for your feedback, Jun! We are glad to hear about your positive experience!
They arrive on time and completed the job to our satisfaction.
We're so proud to hear this, David! Thank you for sharing your positive feedback.
They delivered what they promised. Kept house clean and installed same day.
Thank you for the kind words, David. It is our pleasure and we hope you are enjoying your new tub!
The installers (top notch) and professional !
We're so proud to hear this! Thank you for sharing your wonderful feedback, Randy!
They kept me informed of things that were to take place. They answered any questions I had. There was no problem when I needed to change the date of the installation.
Thank you for taking the time to share your positive experience, Eunice. We appreciate your feedback!
The install was late being done but once done it was beautiful and we have enjoyed it. On the sad part it was not fully paint ready as you can see the circles in the ceiling where the electrician made the holes to run the power for the tub and the the toilet chain keeps hanging up causing the toilet to run and waste water. Also the new vanity that was installed after needing to remove the old one to get the new tub in has a cracked sink and the free return date is running out and the caulking around it was poorly installed. sadly the repair man has been to busy to come by.
Thank you for taking the time to share your experience, Terry! We are very sorry to hear there are some issues. We will have a representative follow up with you.
Installers did a GREAT job and the lead installer was available for later questions which is unusual.
Thank you for the 5-star review, Duane. We are glad to hear about your positive experience!
Very professional crew that took time to do the job right even down to the trim.
Thank you for the 5-star review, David. We are glad to hear about your positive experience!
Matt and his crew got the job done very well! We had no idea as to how much had to be done to get it in!
Thank you for your 5-star review, Louis. Welcome to the American Standard family!
Got it and absolutely love it. It’s not my first American Standard Walk-in tub. I had another one at our old house. Perfect for sore muscles and safety. As we get older it’s more difficult to get in and out of the soaker bathtub. Very safe and has lights and jets and air. Complete comfort…..
Thank you for taking the time to share your positive experience. We appreciate your feedback!
Installers were courteous and professional.
Thank you for the 5-star review. We are glad to hear about your positive experience!
Installation was very quick after purchase. Installers were courteous and knowledgeable
Thank you for taking the time to share your 5-star experience. Welcome to the American Standard Family!
Although my install took s little longer than anticipated due to permit permissions with the local municipality, the installation went smoothly and the finished shower came out terrific.
Thank you for sharing your experience. We appreciate your feedback!
Everything is fine with one exception. The man that did all the measurements and gave us the quote, told us some areas that could not be done. I have no issue with the people putting the shower in, but it could not be done as the man quoted it. I would be happy to go into more detail is you would like to call me.
Thank you for taking the time to share your experience, Steve. Please reach out to our Customer Care Team at 855-225-2183 and we will be happy to address your concerns.
Love the new tub!
Thank you for your feedback! We are so glad to hear about your wonderful experience!
Workmanship job completed in a timely manner
Thank you for sharing your 5-star experience, William. Welcome to the American Standard Family!
Quick install, professional staff, from sales to installation. Hard to believe that the install was completed in less than 8 hrs.
We're so proud to hear this! Thank you for sharing your feedback, Cecilia.
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