The process was fast and simple
The process was fast and simple. The representatives were professional and they handled all questions I had.
AmeriSave Mortgage Corporation (amerisave.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 85% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 14% of negative reviews. Last updated 2026-08-10.
The process was fast and simple. The representatives were professional and they handled all questions I had.
never waited very long for my questions to be answered
The two people I had working with me were the issue. From inappropriate comments, rude comments, slow responses, Incomplete responses, and no responses. They were terrible to deal with.
They allways answer or call me back.all ways answer my question so I could understand. I would recommend them to my friend and family. They are very good. Nice to work with. Thank you so much.
The whole process was slow , had to keep sending more and more documents, instead of saying in the beginning everything that was needed . Date kept getting moved.
Josh Horne did a great job very professional. Lesley Bergamesco was outstanding dedicated, persistent, consistent, great problem solver, and willing to go above and beyond excellent job. Jill with 2020 was outstanding also. Great experience!!!!! Very thankful for you’ll.
They were very professional and courteous.
The loan approval process was great. The AmeriSave representatives responded quickly to my questions whenever I left a message either by email or phone. The only part of the entire process that needs improvement is the debt consolidation portion. AmeriSave writes paper checks for each outstanding loan/credit cards and the borrower then has to follow the instructions to mail the checks to the individual companies. I was expecting to be able to complete that part of the process online. I would still say it was a smooth experience and I would definitely recommend AmeriSave to others.
The staff was amazing in working with us and contacting us everyday to let us know what was going on with our loan.
Eric and Rick made my experience a great one! Any concerns I had were quickly swept away . Im not used to anything going so smoothly! I was offered a Line of Credit loan. Nobody else I spoke with even gave me that option. This was the perfect plan for me. I felt like I was being rewarded for the hard work I'd done building my credit! I Highly recommend Amerisave 😊 Thanks guys!!! A+
You start with 1 person and then you're handed off to another person and what you're quoted changed. I haven't even made my first payment yet and now I have text/email to send my payment to a different account.
Great customer service. Very timely and trustworthy with the process. I would certainly recommend to anyone interested in financial matters.
Jerre and Marc were so helpful. They got everything done in great time. They were very friendly and knew exactly what they were doing.
William is the best! Hands down my favorite financial assistance experience.
Easy, communicative process from initial inquiry all the way through closing and disbursement. There's a reason they were recently ranked by Forbes as one of the top to work with for a HELOC. I'd definitely go through them again.
Wasn't completely satisfied with service, but did have one person that did help as much as she could, Thank you Nakia!
Communication was not the best. Calls, messages and emails were not answered.
Niceness, understanding, and the quickness to respond to questions. Someone was with me through the entire process
Greedy company. Everything went smooth and loan officer Germaine and Micheal were great to work woth. Thank you Germain and Micheal!
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