Very pleasant lady
Very pleasant lady! Great information! Thorough !
Americas Preferred Home Warranty (aphw.com) has a 5.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Very pleasant lady! Great information! Thorough !
Jackie was very informative and personal and explained everything very well, thank you
Hello Amy, Thank you for the wonderful review! We're so glad Jackie provided informative, personal service and took the time to explain everything clearly. We appreciate your kind words! Also, if you are looking for ways to beat the heat this summer, don’t sweat it! Our blog has several great articles including this one that contains the info and tips you need to stay cool this summer. Check it out here (How To Keep Your Home Cool And Improve Ac Efficiency). Respectfully, Customer Care Team
Great information and clear communication.
Hello Alex, Thank you for your kind words! It's wonderful to hear Sherry made everything easy to understand with clear and informative communication. Thanks for sharing your experience! Your warranty includes coverage for a wide range of items throughout the home and attached garage. Check out the following link to learn more about what’s covered (What Does Home Warranty Cover? | APHW Coverage Guide). Respectfully, Customer Care Team
Sherry was very helpful explaining the warranty and the options. She was very polite and professional.
Hello Ron B., Thank you for the wonderful review! We're so glad Sherry was able to clearly explain your warranty and options while providing such polite and professional service. We appreciate your feedback! Did you know that we offer a more convenient way to pay on future claims? APHW offers ACH reimbursements directly to your bank account. See the following link for more information (How To Get Paid Faster: APHW Now Offers Ach Reimbursement). Respectfully, Customer Care Team
Maria, my concierge, is amazing. She provided the best customer service and happily answered all of my questions. Very professional and knowledgeable.
Hello S. Skyye, Thanks for the fantastic review! We're so glad Maria provided the outstanding service you deserve and helped you feel informed every step of the way. Thank you for your support! To make the experience even better, we also offer you a way to start your own claim online! Skip the phone call, get personal updates, and even check the status of your claim anytime. Get started here (http://bit.ly/3KAD1eZ). Respectfully, Customer Care Team
Debie was terrific explaining our coverage and following up. Would definitely recommend to anyone looking for a home warranty. The cost and coverage were both superb.
Hello Colby, Thank you for the fantastic review! We're so glad Debie did a terrific job explaining your coverage and following up to ensure you felt informed. We truly appreciate your recommendation and support! Did you know we also offer an online Claim Center? This feature allows you to review, track, and manage your claims with the click of a button. Explore it here (https://bit.ly/3Q4YzP7). Respectfully, Customer Care Team
Valerie did an awesome job explaining my home warranty answering any questions I had concerning the plan.
Sherry was very helpful and informative. Moving cross country is very stressful. Knowing my new home is covered is one less item to worry about.
Good follow up
Thank to Valerie
Great job explaining what the warranty covers
Hello Seth, Thank you for your wonderful review! We're so glad Debie took the time to clearly explain what your warranty covers. We appreciate your feedback and are happy to have you with us! Your warranty includes coverage for a wide range of items throughout the home and attached garage. Check out the following link to learn more about what’s covered (What Does Home Warranty Cover? | APHW Coverage Guide). Respectfully, Customer Care Team
Maria was very kind and explained everything clearly.
Hello Renato, Thank you for your kind review! We're so glad to hear Maria was kind, explained everything clearly, and made your experience a positive one. We truly appreciate your feedback! With summer heating up, it’s time to plan for cooling costs. Check out this short article from our blog that contains tried and true money-saving methods that can help keep your budget from heating up during the summer months (8 Spring Energy Saving Tips For A More Efficient Home). Respectfully, Customer Care Team
Sherry was friendly and professional. To the point, and smarter many quotations that I had. American preferred home warranty is easy to work with.
Hello Lake, Thank you for your kind review! We're delighted to hear Sherry was friendly, professional, and made everything easy to understand. We appreciate your confidence in our service! APHW’s standard coverage applies to many home systems and appliances all around your home. Check out this short video for full details of what we cover (What Does Home Warranty Cover? | APHW Coverage Guide). Respectfully, Customer Care Team
Hello Patrick, Thank you for your feedback! We're delighted to hear Debie provided excellent, professional service. Thanks for choosing us and for sharing your experience! We also strive to deliver hassle-free reimbursements. Did you know that America’s Preferred Home Warranty (APHW) also offers reimbursement through ACH? Learn more here (How To Get Paid Faster: APHW Now Offers Ach Reimbursement). Respectfully, Customer Care Team
Valerie was very helpful and informative.
Hello Ashlon & Nicholas, Thank you for your review! We're so glad to hear Valarie was helpful and informative. We appreciate you taking the time to share your experience! It’s the hottest time of the year again. If you’re looking for ways to beat the heat, don’t sweat it! We’ve got the info you need to stay cool all summer long (How To Keep Your Home Cool And Improve Ac Efficiency). Respectfully, Customer Care Team
Sherry was a pleasure to talk with and was able to give me all the information I needed about my warranty. You guys are lucky to have her!
Hello Peter, Thank you for your wonderful review! We're so glad to hear Sherry was a pleasure to speak with and provided all the information you needed about your warranty. We truly appreciate your kind words! Did you know we also offer an online Claim Center? This feature allows you to review, track, and manage your claims with the click of a button. Explore it here (https://bit.ly/3Q4YzP7). Respectfully, Customer Care Team
Very informative and answered all of the questions I had.
Hello Kevin, Thank you for your review! We're so glad Maria was able to answer all of your questions and provide the information you needed. We appreciate you taking the time to share your experience! Your home can be the ideal place for cool, peace, and quiet. Here are a few steps you can take to stay cool at home, and maybe even lower your electric bill (How To Keep Your Home Cool And Improve Ac Efficiency). Respectfully, Customer Care Team
MARIA was professional and knowledgeable and explained things well. She offered to help set up other service needs, which was helpful.
Hello Anthony, Thank you for your kind feedback! It's great to know Maria was professional, knowledgeable, and took the time to explain everything clearly while offering extra assistance. We truly appreciate you taking the time to leave a review. Looking for more ways to help maintain your home systems and appliances? Check out our blog! It’s full of helpful articles with tips and tricks to help keep your home running smoothly (https://www.aphw.com/blog/). Respectfully, Customer Care Team
66 reviews matching