It was an easy process to reserve my…
It was an easy process to reserve my doll just waiting for it ship then once I receive it I can make a better review
Ashton-Drake (ashtondrake.com) has a 4.1 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
It was an easy process to reserve my doll just waiting for it ship then once I receive it I can make a better review
Not happy with the shipping charges. What showed prior to checking out was $12.95. After purchase and email confirmation shipping total $25.95. This is false advertisement. I contacted customer service and they told me nothing could be done. I will not purchase from this company again.
Hello, I am sorry for the unexpected shipping amount! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
Hello, I will pass along your feedback! -Sadie
The ordering and item its perfect
I bought these dolls for my daughter when she was little. Now I’m buying them for my granddaughter!!!!
I purchased the dachshund for my granddaughter’s birthday. I was very happy with it. It was very well made. I even purchased a few of the available costumes. It is a subscription, but they make it extremely easy to cancel. My granddaughter loves it. She named it Socks. Socks now visits me too.
This is my second purchase,I never have any problem with them What makes them great is they have lots of good choices and they have a payment plan.
I am always excited and pleased with the dolls I order and get from Ashton Drake!
My wife has a lot of your doll and the one I got was half
I used this site a number of years ago and the idea of a doll came up again and I remembered ordering from them so I looked them up again. What a disaster! I haven’t even received the order and I’m having issues. First order they cancelled without an email or anything. I reordered and paid the 2 day shipping. Checked back and it’s saying delivery in mid Aug??? I called and they are telling me I had to call in to get the credit payment released??? What! Why would I as the customer know to do that? That doesn’t even make sense. I placed an online order for a product. Why is it so many hoops to get the item I paid for? AND I’m not getting what I paid for which is the 2 day shipment. Never again.
Hello, I am sorry to hear that. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Gillian
I have a lot of your dolls that I have ordered in the past. This is the first time that I have ordered in a long time. Don't exactly remember how long I have been ordering from this company. Back in the 1980's.
Fast, user friendly, easy
Website was simple to use. Confirmation of order email came quickly. Super satisfied…now just awaiting the precious baby doll! Thank you :)
I have many Ashton Drake Dolls. I have.Been doing business with them for years. Dolls are high quality. The company is honest. Have a great customer service. --Constance Rumore Honaker .
Rude and short with me. No offer for additional help
Hello, I am sorry for your experience! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
208 reviews matching