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Money & Insurance

Aspire

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246 reviews

4.0246 reviews
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About Aspire

Data updated
Website
aspireapp.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
122 reviews
Replies to negative
34% (20/59)
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About this business

Aspire is the all-in-one finance platform for modern businesses globally, helping over 50,000 companies save time and money with international payments, treasury, expense, payable, and receivable management solutions - accessible via a single, user-friendly account.Headquartered in Singapore, Aspire has 600+ employees across nine countries, clients in 30+ markets and is backed by global top tier VCs, including Sequoia, Lightspeed, Y-Combinator, Tencent and Paypal. In 2023, Aspire closed an oversubscribed US$100M Series C round and announced that it has achieved profitability.

Written by the business, not verified by us.

Is Aspire legit?

Aspire (aspireapp.com) has a 4.0 out of 5 rating on OK.one, based on 246 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 34% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the intuitive user interface, quick onboarding process, and responsive support team that assists with various queries. Many people find managing daily business finances simple and efficient, deeply appreciating how smooth the overall setup feels from day one. Reviewers often praise the helpful staff who go above and beyond to resolve payment links and account questions promptly. However, some people mentioned frustrating delays with international transfers and unresponsive customer service when payment issues arose unexpectedly. Others noted that the onboarding process involved tedious document requests, strict compliance checks, and complicated verification requirements.

Auto-generated from all reviews of this business. For reference only.

What people say

A Reliable Financial Partner for Growing Businesses

I’ve been using Aspire for my business, Agile Visa, and it has genuinely simplified the way we manage our finances. From seamless payments to clear expense tracking, everything is intuitive and efficient. What I appreciate most is how much time it saves us, allowing us to focus more on growing the business instead of handling admin. Aspire has become an essential part of our operations. — Nilam, Agile Visa Pte Ltd

Positive and Constantly Improving

It's been more than 5 years i have been using Aspire and have recommended it to so many have been an Aspire partner for over three years and have referred numerous clients during this time. Our experience with Aspire has been very positive. Their team is quick in resolving queries and is always open to feedback, continuously improving the platform based on user needs. This responsiveness makes working with them seamless.

Very slow and poor onboarding process with changing requirements

Onboarding took super long, there were piecemeal request for documents, and the requirements for the documents changed at every turn even weeks after the first request. Confusing and very delayed, replies was slow, and review was very slow too, w disappointing.

Terrible

Terrible! Rejected my account opening request without any reason defined.

Reply from Aspire2026-03-17

Hi Arsh, sorry that you had issues with opening an account with us. In some cases, account approvals are impacted by regulatory requirements, which can limit the level of detail we’re able to share. That said, we’d be happy to review your case again and provide more context where possible. Please drop us a note at [email protected], and our team will look into this for you. Best, Team Aspire

The app in itself is okay

The app in itself is okay. Very convenient to create multiple bank accounts in multiple currencies across borders. I would have given 5 stars if: 1. The promotions are totally honest. There are tons buried in the fine print, and the signal it sends me is that i will trust for you to be my wallet in the short-term, but not trustworthy enough to be my vault in the long-term. 2. Promotions are skewed towards SG-based transactions using SGD. It is a globally capable fintech solution that enables convenient cross-border currency exchange, but it will only be my preferred choice for SGD based transactions.

We had a retirement account with Putnam…

We had a retirement account with Putnam Mutual funds which was taken over by Franklin Templeton which contracted out the 403b accounts to Aspire. I've been trying to get the 1099R to file my taxes and have been unsuccessful, it seems it all must be done online. I called to try and establish an online account, but the email verification notice to establish the account did not come through. I've also been trying to get the 403b account moved to another mutual fund company, but all applications must be done online and have been rejected 5 times with no detailed explanation, just a notice of rejection. It seems that the school system has to fill out part of the request to get my own money moved. A copy of the form, which was sent to me, and which I forwarded to the school from Aspire, unfortunately, the form they sent was missing some pages. However, the page was included with the school endorsement which was completed by the school and sent by them directly to aspire by the school. This was also rejected. This has been a miserable, time-consuming experience. To update: we got another rejection at 2:04 am on 3-16, an approval 8:13 am on 3-16, and rejections on 3-17 and 3-18. We did get an explanation on the rejections that the signatures were invalid. It seems that the signatures using the Adobe software of the form don't count. We visited St Mary's county public schools administration and got a new form "wet" signed along with my wife's signature. We mailed it out via USPS 3-17. I hope this works. Still waiting for 1099R, we got a promise over the phone that one would be mailed.

Aspire will ruin your business

Aspire will ruin your business. They will delay your revenue and their "support" team will make you want to pull your hair out. Aspire allows you to setup a GBP account that cannot receive GBP from the United Kingdom -- what is the point?! Different support staff will reply to you with answers they haven't tried and tutorials that don't match what the interface looks like. I got the same three replies multiple times in two weeks, none of which solved a simple request, meanwhile I can't send my customer invoices.

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