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Money & Insurance

Aspire

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246 reviews

4.0246 reviews
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About Aspire

Data updated
Website
aspireapp.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
122 reviews
Replies to negative
34% (20/59)
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About this business

Aspire is the all-in-one finance platform for modern businesses globally, helping over 50,000 companies save time and money with international payments, treasury, expense, payable, and receivable management solutions - accessible via a single, user-friendly account.Headquartered in Singapore, Aspire has 600+ employees across nine countries, clients in 30+ markets and is backed by global top tier VCs, including Sequoia, Lightspeed, Y-Combinator, Tencent and Paypal. In 2023, Aspire closed an oversubscribed US$100M Series C round and announced that it has achieved profitability.

Written by the business, not verified by us.

Is Aspire legit?

Aspire (aspireapp.com) has a 4.0 out of 5 rating on OK.one, based on 246 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 34% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the intuitive user interface, quick onboarding process, and responsive support team that assists with various queries. Many people find managing daily business finances simple and efficient, deeply appreciating how smooth the overall setup feels from day one. Reviewers often praise the helpful staff who go above and beyond to resolve payment links and account questions promptly. However, some people mentioned frustrating delays with international transfers and unresponsive customer service when payment issues arose unexpectedly. Others noted that the onboarding process involved tedious document requests, strict compliance checks, and complicated verification requirements.

Auto-generated from all reviews of this business. For reference only.

What people say

I rarely leave reviews, but Aspire truly deserves one.

I rarely leave reviews, but Aspire truly deserves one. Opening a business banking account as a non-US founder can often be a frustrating and impersonal experience. With Aspire, it was the exact opposite. From the very beginning, the onboarding process was smooth, transparent, and remarkably human. What impressed me most was the level of support I received throughout the process. Every question was answered promptly, every request was handled professionally, and I always felt that there was a real team genuinely invested in helping my business succeed. A special thank you to Jeremy Mueller, my US Business Development Manager. Jeremy provided outstanding support, proactive follow-up, and a level of personal attention that is extremely rare in today's fintech and banking industry. His responsiveness, professionalism, and willingness to help made the entire experience exceptional. It's refreshing to work with a company that combines modern financial technology with genuine human customer care. So far, Aspire has exceeded my expectations, and I would confidently recommend them to entrepreneurs, startups, and business owners looking for a reliable banking partner. Thank you, Aspire, and thank you, Jeremy, for making what could have been a complicated process feel effortless.

Wish I could give negative stars

Wish I could give negative stars! Card closed without any communication for absolutely no reason. Removed all card and account info off of account and still they attempted several times and are still trying to take money from me without any proof of debt! FRAUD with a capital F! Consumer beware!

Aspire has truly extraordinary customer service!

The company has great customer service. Always happy to help, responding quickly. They helped me many times with putting extraordinary effort, way beyond what a customer could expect. In one remarkable example, when it turned out that our account number is too long for important Google Banking Account form they have changed our account number to fit the number of allowed digits(!). On another occasion they have added manually our telephone number to Bank Statement to satisfy External verification requirements. This is really great effort to help their customer thrive in their business. Highly appreciated!

I tried to get my money back after they…

I tried to get my money back after they closed my account. It has been 40 days and the team has still refused to give an update on whether it is possible to transfer my money into a new account that i’ve created under the same company. Honestly, how is it so hard to get my funds transferred across verified accounts?

DO NOT BOTHER

We started our account opening process in February. The KYC was piecemeal and lengthy but we got there. In early April we transferred funds into our account, but they never showed up. It has been a month and still those funds are missing. The team tell us they are looking into it every 2 days. Do not bother with this bank. They're a mess.

Friendly with business starters

Overall the process has been straight forward, and friendly with small business owners who do not have many resources. It was a good surprise to discover the expense claim and invoice functions. What a practical tool for a business starter! Wang Bin from NexusValue Advisory.

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