We are a manufacturer of GM truck van and SUV automatic transmissions. We specialize in 4L60E transmissions. Our units are completely rebuilt like new with all OEM updates includes torque converter and a 5-year unlimited mileage warranty.
Is Atransmissions legit?
Atransmissions (atransmissions.com) has a 1.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has replied to 56% of negative reviews. Last updated 2026-09-05.
I ordered a 700r4 for my son’s Chevy truck in October 2019. It finally arrived in January of 2020. With work and life it took me til July 2020 to install it. Shifted and drove fine. I’ve driven it once every couple weeks around town just to break it in waiting for him to get his license. With maybe 200 miles on it the servo cover shot off and all the fluid went with it in the 2 blocks it took to find a place to pull out of traffic. I was just driving with easy traffic. No clue why the cover suddenly ejected. I’ve tried twice through the Atransmissions site to contact them with no response and now the phone number listed says its no longer in service. It looks like I’m out $1000 with a dead truck and more money to spend.
Do not buy here my truck has been down for over a year. I have gotten. 2 transmission from these people neither one lasted more than 50 miles . I took the truck to
a transmission specialist to have it taken out and opened up everything in the transmission was completely melted . No one at a transmission will even call me back or answer me . Before I got the second one it was excuses after excuse . I don't know of how they are even in business. Everyone else that they owe mo ey to we should get together and file I class action law suit .
Reply from Atransmissions2021-03-28
We are working diligently and in good faith to make it through covid expeience. melted transmissions is a cooler problem.. not tranny problem
This is the second one I bought and the first one is still going strong. Kevin is great and a good asset to the business. I told all my friends if they won't a good transmission to go to them. If I could I would give them 10 stars. And it's a good price for the quote. Thank you Kenneth Coleman of Georgia
I payed for a 4L80E trans. on 10/3/20 as of 1/15/21 I had not received the trans. I called and sent emails many times, talked to Kevin and others. I called a requested a refund on 1/15/21 and got an email confirming the refund request saying I would have it in 10 days. As of 2/22/21 I have not received my refund.
The WORST Transmission Company, Con Artists at best.
I am Hagen, I too made the horrible mistake of purchasing a transmission from this joke of a shop. I ordered it October of 2020 and waited, and waited, 3 months go by, I call them day after day, week after week. Like most of these 1 stars I had EXCUSES after EXCUSES of bogus reasons and rabbit holes on why they couldn’t build my transmission. Some old fart with a heavy Chicago accent lied saying he’d have transmissions ‘tuhmarrow’
That was lie number one, finally got in touch with some bilingual lady who told me that guy was a paid in their side and was notorious for lying. I was fed up and wanted a refund, this lady who I though was finally someone I could trust told me that within the week there would be an agency of theirs contact me for a full refund. Never got a call, so I called them. Told me it may be ANOTHER week. So I waited, patiently, bug surprise, NO CALL.
So I called them (mind you they NEVER gave me a call after telling me SEVERAL times they would call me directly) after the 2 weeks I called them, stopped all conversation with their shop-dunce and asked to speak directly with the lady in charge, who told me she HADNT EVEN SENT IT OUT.
After 2 weeks.
Thus is not a professional business, this a business barely afloat and doing whatever they can to SCAM their customers for money and hope of they don’t call back. They’re a joke of a company and HOPE someone reads this before they make the same mistake. I hope the law hammers you all down and you lose everything you scammed for. And if you’re thinking of replying just stop, you work for a corrupt company that has no want to help it’s customers, you can’t blame covid for terrible business. You don’t want to help your customers, you want to screw them over.
Save your time and money!! Ordered a 4l60 for my brother in law over a month ago and haven't seen nor heard anything about it...called several times to no prevail. I did talk to one lady who said its because of covid...well I still have to get my customers vehicles done during covid and I get them done!! No excuses I want my transmission or a full refund!!
Update: STILL NO REFUND!
I ordered a transmission in October, took nearly 3 months to receive. Website states torque converter is included at no cost. Kevin also told us torque converter would be included. After nearly three months we finally received the transmission and long and behold no torque converter. I called and was told because of COVID the shipping company was not picking up everything, excuses on top of excuses and they would refund us the money for a torque converter. Well here we are almost a month now, no refund, no phone calls answered. Have spoken to Kelly, Dani, Kevin, apparently they run their business without an accounting department.
Reply from Atransmissions2021-01-25
Its unfortunate that a customer has to put a 1 star review because their converter wasn't reimbursed yet. We work hard to provide high quality product to all of our customers at way below retail pricing. Because of that we have gained over 70% market share. This Covid has caused us many issues that we have hung in there for. I can assure you that Mrs/ Rovera wo;; be reimbursed. Its really a shame that we work so hard and care so much and are dealing with alot of issues with this Covid that arent normal yet we are rated a one star when it hasn't been 3 months for the torque converter reimbursement. Mrs. Rivera I appeal to your better senses that this business environment is not normal. Look at how nice that transmission is. It's not our fault the converter supplier no longer is in Michigan. We will get it straightened out. Its just tough to deal with this business climate and also be rated poorly for it. Yet we will stand in there and continue to fight for each other and our customers even though we are being told what a bad job we are doing. Its all a big misunderstanding and I wish customers could see that. thanks
Repeat that we will reimburse her for the converter..
Dani or Kevin my name is Claude Wells/ Mac Wells Y’all have all the information for my transmission that is supposed to be shipped down south for my 93 Chevrolet Silverado 4 wheel drive can one of y’all please get this taken care of it’s been long enough and in need this transmission to get to work !
Reply from Atransmissions2021-01-22
Hey Mr. Wells. Remember I , Kevin , am the quality control manager and work in engineering. In saying that, I do know who you are, and I advised you that I would talk to production about getting you a transmission for your replacement. This is a warranty claim and I believe you are still in possession of the warranty product. We did agree to ship you another, despite the fact the policy clearly states that we do not cover shipping or labor to install but the part is covered and does not cost you anything for the new transmission. We are not requiring the product to be shipped back first which is going to save you a couple hundred bucks but will require payment be made for the freight to you on the new one.. I apologize that covid has caused many delays that were not anticipated but we are gaining a good hold on the supply chain moving forward. Fuly intend to take care of this.
Would put 0 stars if I could.
I have had a horrible experience with this company. They keep telling me I will get my warranty exchange and keep on and keep on postponing. I am very unhappy with how long I have had to wait. I contacted them about my transmission going out almost a year ago in my truck from them and they ensured me that it would be a quick process....well needless to say I am still waiting and it is January 3 2021! This is ridiculous!! I have spoken to many many people in this company and still nothing! They also often hang up on me and pass me around to people and never return my calls. Feels like they don't want to work and do not care about their customers at all. Would never recommend. Ever.
-Ross
Ordered and paid for transmission on October 13, 2020. Had an extremely difficult time getting ahold of anyone. I did receive an invoice for transmission and the taking of $1100.00 from my account. Talk to Jeff, he explained to me some legitimate reasons for me not getting through to anyone, ok. It's now December 20, 2020. I call everyday all day! Nothing. This transmission was going Into my brothers truck, but he has since passed from covid. I understand, we are all in difficult and trying times. I was furloughed last March and still have not worked. I wish I could get through. We need a refund please. We have sold the truck that this Ghost transmission was going into. Please be decent.
Ok didnt to do this but a 1 star is all you can get at this point cause I ordered #10222 a700R4 transmission, converter and oil cooler on oct 14 2020 contacted you by email where I was told to call the next day for shipping info but instead got told maybe within the next 3 to 4 weeks well that time to has passed and now I dont get an answer by email or phone I've tried both and the date is now Dec 15 2020 come on guys I buy American and act like you kno you should
Reply from Atransmissions2020-12-19
Jeff, give me a call on Monday the 21st. and Ill get this straightened out. sorry for any inconvenience
Please dont do business with these people they will scam you and there build will not hold a year along take 6 month to arrive and paid for cooler that i never recieved i have a lawsuit going towards them since have proof of call and recorded calls when the lady answered AGIAN PLEASE DONT DO BUSINESS WITH THESE SCAMMER
CAUTION! Do not do business with this company. Ordered a transmission for my Chevy Astro on 8/25/20 and as soon as it was ordered I got a confirmation e mail saying please allow 10-14 business days for process, production and testing. After calling and talking to multiple people including Kevin the quality manager for months on end finally the transmission shows up late November but it doesn’t have the torque converter or transmission cooler I ordered with it. So I call them and a lady answers and takes my info but I never hear back from them and I have been calling since then and either no answer or I get put on hold then finally hung up on. So now I have been waiting since early September to install this transmission and here it is mid December and I still can’t install it.
Invoice# 23484
Reply from Atransmissions2020-12-11
sorry to hear that Steven. I am Kevin in engineering department. I know that I worked my but off to help you. the converters and coolers get damaged on our tranny crates so we usually ship them seperately. Please call me monday am at (989)545-9251..
I gave atransmissions a 1 star because I ordered a tranny from them back early November and it took too long to ship so i went elsewhere and now i have argued with them for 3 weeks now to get me my money back. They tell me that their account manager hasn't worked in 2 weeks and all these excuses. All I want is my money back!!! I'm about to go file a claim with the scams dept at my bank. It shouldn't take 3 weeks to refund a customer back their money. Update 12-10-20- still no money back even tho keving said he would get it back to me this week, which I figured was lies. Seems like he's more focused on the bad review I left him than actually helping me get my money back for a part that never even was shipped to me. Prolly going to have to go to the fraud dept and get my refund that way. I was trying to be patient but it's been long enough.
Reply from Atransmissions2020-12-09
Steve, Kevin our quality manager is getting it handled with our General Manager. Kelly our accounting manager has ben sick with covid and worked aout 20 hours in last 4 weeks. I do apologize but after 17 years in business we do not intend to or will we not reimburse customer for a non- delivered product. This covid has been rough on many businesses throughout the country some more then others. I know some people say to not use it as an excuse but it is a reality... so we will get this taken care of for you this week Steve. There is no need to do a negative review against us when we do not plan on not refunding you... thanks a million
Steve has been refunded as of 12-10-20 via our merchant. just fyi he has been dealing with accounting and she is sick with covid so our quality manager handled it for Steve. Once , he knew about it he took care of it within 2 business days.
UPDATE- It's amazing that it took a review to get a reply by your company when my calls and emails since July 2020 went unanswered and I was ghosted and the 2 times there was a reply it was just lies, I'm sure your company will surive and do well I'm still without my transmission, my truck and still waiting for my Full Refund. I don't wish bad will to anyone at your business I just wish there was better communication from your company to me out of respect from a paying customer that now just wants my refund as soon as possible.......If you all are in the giving spirit with your hard earned money and seek nothing in return ( a phone call, any customer service, a product advertised and not receive that product) then this is the company for this kinda of service, it's been since July 2020 ive been dealing with this issue of trying to get product or refund and nkw all I want is a Full Refund which they agreed to do one the BBB got involved and still cant get my money back. If any other victims of the same crime from this Company has started or going to start a Class Action Lawsuit please post info so I can also get on board.
Reply from Atransmissions2020-12-07
Class action lawsuit for saving money huge money on a 4L60e??? We are shipping transmissions daily and continue to do so now. Customers that have waited through covid have been rewarded. Customers that have cancelled its taken a while to get point across but those hanging in there are being serviced regularly. Thanks Mr. Munoz will be fine and all will beod in time
I have been reading the bad reviews and noticed a lot of them were around April. I know that my state was on shutdown. We were having trouble getting bare necessities. I bought a transmission from these guys 3 and half years ago for my 99 Tahoe. Still going strong.There are unforeseeable delays in these times. If you need a fix right away go to your local transmission shop. Maybe check out your mechanic. I have the best! And no, you can't have his number. i saved over $550. And would trust them with anything I might need in the future.
Reply from Atransmissions2020-11-14
Thanks Sherry. We are doing a great job currently for all of our customers. I appreciate everything with you taking the time...
I rated them one star. They don't even deserve that. That's the only way I can proceed with the review. This is the worst customer service experience I've ever had. First of all I received the wrong transmission that I waited on for 3 months. They always promising they are going to call back. Very poor service. And now I been waiting on my refund for a month. I don't see how hard it is to just print a check and send it. Don't shop with these people. It's funny how they answer a review immediately but can't call you back about business.Its 2025 and they still lied
Reply from Atransmissions2020-11-04
This customer will be refunded. Everyone that I know has had difficulty managing the business as it pertains to the Covid virus. In saying that we not only continue to build test and ship easily 40 transmissions per week, but also we are handling customers that cannot wait as well. Mr. Bolton either has been or will be compensated. Would have aleady returned to his card but he either cancelled or got a new card which made things more difficult. Thanks
I ordered a tranny in May. Cancelled after 90 days of non delivery and tens of phone calls that are not returned or answered with false promises of 'will call you back'. I am now trying to get my refund. After 90 days of 'I'll find out and get back to you', still no refund.
DO NOT DO BUSINESS WITH THIS COMPANY!
I am now putting a fraud alert on their CC business and a lien on their receivables. (Current debt holders get first priority in a bankruptcy). I used to be a VP at VISA International, so I know what to do.
Order a transmission for 08 Silverado in January 2020 got billed in January 2020 received the transmission in May 2020 only to have a problem 7/14/2020 and I have still not received the replacement due to it being some kind of special hard to get core also order a 4l60 7/15/2020 received it 9/26/2020 with no torque convert still have no convert as of 10/23/2020 I’ve a discrepancy file with CC company now
Reply from Atransmissions2020-10-23
Dealing with delays in raw material due to Covid 19. We are a 17 year business licensed insured and bonded manufacturing corporation. This customer follows our policy and this would have been done already. Instead they choose to not allow us to pickup the defective transmission to determine the cause of loss and if problem is internal and rebuild or replace it whichever is necessary per policy. If customers follow policy these problems do not exist.
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