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Public & Local Services

Au Pair USA by InterExchange

64 reviews

4.364 reviews
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About Au Pair USA by InterExchange

Data updated
Website
aupairusa.org
Category
Public & Local Services
Location
United States · New York
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
63% (5/8)
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Is Au Pair USA by InterExchange legit?

Au Pair USA by InterExchange (aupairusa.org) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

S
Schuster · 1 review · Verified · Experienced 2026-07-24 ·

Great communication

Great communication, our local coordinator is amazing! The process was easy and seamless!

Reply from Au Pair USA by InterExchange2026-08-03

So glad to hear the process felt smooth from the start. A good Local Coordinator really does make a difference!

M
Maria Fernanda · 1 review · Verified · Experienced 2026-07-22 ·

Awesome experience

Awesome experience, I loved it 😊w

Reply from Au Pair USA by InterExchange2026-08-03

Love to hear it! Thanks for the review!

A
Ale · 1 review · Verified · Experienced 2026-07-22 ·

Nice People

They answered all questions and they seem nice. So far it has been good.

Reply from Au Pair USA by InterExchange2026-08-03

Glad the first few weeks are going well, Ale. It sounds like you're settling in nicely. Our team is here if more questions come up, so don't hesitate to reach out.

K
Katherine · 1 review · Verified · Experienced 2026-07-15 ·

Incredible staff and program

The staff are super welcoming and friendly, and always open to help where needed! I made it to the USA from South Africa and with my amazing host family!!

Reply from Au Pair USA by InterExchange2026-08-03

Thanks, Katherine! South Africa to the USA is no small leap. It sounds like you and your host family are off to a great start, and our team loves hearing that.

C
CELTIC CHILDCARE · 3 reviews · Experienced 2026-07-15 ·

I have been a business partner with…

I have been a business partner with aupairusa interexchange for the past 5 years. The team are highly professional, reliable and have the best interest in our Italian Au Pairs and American families at heart. I can only highly recommend them

Reply from Au Pair USA by InterExchange2026-08-03

Always a pleasure! Thank you for the kind words. 🙂

K
KayD · 1 review · Verified · Experienced 2026-07-01 ·

HOSPITALITY OF AU PAIR USA BY INTEREXCHANGE

Everything, from the very start until I was in my host families home I was amazed with au pair usa by interexchange! I cannot stop sharing my experience especially my NY expercience!!Amber was just the best as well as my LC Kim! They have went above and beyond to make my experience a good experience!!

Reply from Au Pair USA by InterExchange2026-08-03

Amber and Kim are going to love seeing this. It sounds like your first weeks have been a really good start, and the NY experience clearly made an impression. There's so much more ahead of you!

N
Nana · 1 review · Verified · Experienced 2026-07-01 ·

Thank you for helping

Your support has been amazing. You guided me every step of the way, from leaving my home in Japan to arriving safely at my host family’s home. It gave me so much peace of mind, and I’m truly grateful for everything you did for me. I also had a wonderful time during the New York training. I made great friends, explored New York City, and learned so much about American culture. It was an unforgettable experience. I feel much more confident about my new life here thanks to your support. Thank you so much, and I look forward to your continued support.

Reply from Au Pair USA by InterExchange2026-08-03

It sounds like New York was a real highlight, which we love to hear. Glad you were able to acclimate and meet a few new friends. You're just getting started, so reach out anytime.

R
Rachel Farren · 2 reviews · Verified · Experienced 2026-07-03 ·

You guys did such a great job

You guys did such a great job! Having Cana in NY helping with matching is fab. Ann is a doll in Atlanta.

Reply from Au Pair USA by InterExchange2026-08-03

Thanks, Rachel. We're proud to have such great people on our team. It sounds like you're off to a solid start. Hope everything continues going well for your family!

K
Kandy · 1 review · Verified · Experienced 2026-07-01 ·

t provide with help with every step of…

It provide with help with every step of the process

Reply from Au Pair USA by InterExchange2026-08-03

Very glad to hear you felt supported, Kandy!

D
Dominique · 1 review · Verified · Experienced 2026-06-03 ·

Time

Staff, solution

Reply from Au Pair USA by InterExchange2026-06-18

Thanks for your review!

L
Luis Ornelas Sanchez · 2 reviews · Verified · Experienced 2026-06-03 ·

They did all thee processes really easy…

They did all thee processes really easy and fast, also they put attention and solved any question we had, best agency ever

Reply from Au Pair USA by InterExchange2026-06-08

Thank you for your review Luis, wishing you all the best with your au pair experience. - Jordan

M
Maryke · 1 review · Verified · Experienced 2026-06-03 ·

It was a wondefful experiencw

It was a wondefful experiencw. The staff is very kind and nice to work with. They made the whole process very easy and explain wonderfully.

Reply from Au Pair USA by InterExchange2026-06-18

Love to hear it! Thank you for sharing!

A
Azul · 1 review · Verified · Experienced 2026-05-20 ·

They inspire confidence

They inspire confidence, are kind, and are always attentive

Reply from Au Pair USA by InterExchange2026-06-18

Much appreciated Azul!

D
Danielle · 1 review · Verified · Experienced 2026-05-06 ·

The best au pair agency

The best au pair agency. They are super helpful!

Reply from Au Pair USA by InterExchange2026-05-19

Thank you! We're glad you found Au Pair USA to be helpful!

V
VK · 1 review · Verified · Experienced 2026-05-06 ·

Working with Au Pair USA was fantastic

Working with Au Pair USA was fantastic. They are very well organized, professional, and their au pairs are very well vetted and informed. Would recommend.

Reply from Au Pair USA by InterExchange2026-06-18

We appreciate your kind words, very happy to hear that you received such fantastic service!

D
Deisi · 1 review · Verified · Experienced 2026-05-06 ·

Always supportive

Always supportive, they were there when I need help and questions.

Reply from Au Pair USA by InterExchange2026-06-18

Thank you Deisi!

P
Pamela · 1 review · Verified · Experienced 2026-04-29 ·

Perplejo is very kind here

They teach you how to do every single step

M
Mmatebogo · 1 review · Verified · Experienced 2026-04-29 ·

The ferry to see the Statue of Liberty

The ferry to see the Statue of Liberty, actually everything about New York including our tour guide, the driver. They were really nice and patient. Not forgetting Amber, She was lovely. The hotel was top notch!!!

A
Andela · 1 review · Verified · Experienced 2026-04-29 ·

The organisation was wery good

The organisation was wery good, and the agency members are all noce!

A
Aylin · 1 review · Verified · Experienced 2026-04-29 ·

The truth is

The truth is, everything is fine. I know it's only my first week, but everything is going well.