Very Good Experience
Very Good Experience. Information easy to find and clear
About AXA Assistance USA, Inc.
Data updated- Website
- axatravelinsurance.com
- Category
- Money & Insurance
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 75% (3/4)
Do you own AXA Assistance USA, Inc.? Claim this profile for free and start replying to reviews.
Is AXA Assistance USA, Inc. legit?
AXA Assistance USA, Inc. (axatravelinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-11.
What people say
Comprehensive insurance that is affordable
AXA is a reputable underwriter and offered the most competitive price with a plan that met our needs.
great experience
it is very simple to obtain travel insurance
Roxanne Helped Me and was Great!
It was simple and quick
It was simple and quick. The information was self explanatory. The prices are great.
Easy and fast
It was easy to navigate and purchase the insurance for our coming trip. I feel reassured in the unlikely event that something happens.
Straightforward process
Straightforward process Coverage gives peace of mind
Fast Response
Not long on hold. Answered all of my questions and concerns. Promptly dealt effectively for a solution that was appropriate for my situation.
easy to find
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Easy to follow instructions
Easy to navigate webpage.
Competitive prices!
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Easy and great price
User friendly
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
good experience
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
It was fast and easy to know the father…
It was fast and easy to know the father is the policy holder why the traveler was the daughter (Emily).
Website is a bit wonky and very hard to…
Website is a bit wonky and very hard to change calendar info.
Reply from AXA Assistance USA, Inc.2026-07-28
We appreciate your feedback regarding our website's calendar functionality. We are actively working to improve its usability.
EXCELLENT WEB SITE EASY TO USE AND GET…
EXCELLENT WEB SITE EASY TO USE AND GET QUOTES AND COVERAGE IMMEDIATELY.
I feel more at ease buying insurance…
I feel more at ease buying insurance from AXA.
Reply from AXA Assistance USA, Inc.2026-07-29
We're happy to hear that you feel at ease with our insurance. Thank you for your positive feedback.
This was a quick and easy service.
Reply from AXA Assistance USA, Inc.2026-07-29
We are delighted to know that you experienced a quick and easy service with us. Thank you for sharing your positive feedback!
Great experience
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!