About AXA Assistance USA, Inc.
Data updated- Website
- axatravelinsurance.com
- Category
- Money & Insurance
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 75% (3/4)
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Is AXA Assistance USA, Inc. legit?
AXA Assistance USA, Inc. (axatravelinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-11.
What people say
Could pay with Apple pay
Could pay with Apple pay? That was great
Reply from AXA Assistance USA, Inc.2026-07-29
We're glad you found our Apple Pay option convenient! We appreciate your positive feedback.
Good price for good coverage
Reply from AXA Assistance USA, Inc.2026-07-29
We are so pleased to hear that our coverage met your expectations at a great value.
affordable
affordable fast and easy
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Very mice coopration explanation out…
Very mice coopration explanation out going easy talk and clear
Reply from AXA Assistance USA, Inc.2026-07-29
We're so glad we could provide clear explanations and an easy, cooperative experience for you. Thank you for your kind words!
N/A, NA, NA
N/A, N/A, N/A
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Easy
this was easy and seamless to use, only took a few minutes.
Reply from AXA Assistance USA, Inc.2026-07-29
We're so glad to hear our service was easy and seamless for you! We appreciate your positive feedback.
very good
i really liked it
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Excellent service
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Interactive and fast
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Online Glitches
There are glitches in the text boxes where I could not add text or deselect items (i.e. Address field, check boxes)
Reply from AXA Assistance USA, Inc.2026-07-23
We appreciate you bringing these glitches with the text boxes and selection issues to our attention. We are actively investigating these concerns to improve our user experience.
Easy peezy
Easy peezy. Great website.
Reply from AXA Assistance USA, Inc.2026-07-29
We are delighted to hear you found our website easy to use. Thank you for your wonderful feedback!
Fast Easy and Most Cost Effective Insurance
AXA came up with the best price for the coverage offered. This combined with a company that has been around since the 1800s were great reasons to purchase from them!
Reply from AXA Assistance USA, Inc.2026-07-29
We're so glad to hear that our competitive pricing and long-standing history were key factors in your decision to choose us. We truly appreciate your positive feedback!
Reasonable price with great coverage
Reply from AXA Assistance USA, Inc.2026-07-28
We're truly happy to hear that our pricing and coverage met your expectations. We appreciate your positive feedback!
Easy to fill out
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Easy to get a quote and the quote is…
Easy to get a quote and the quote is reasonable.
Reply from AXA Assistance USA, Inc.2026-07-28
We're happy to hear that obtaining a quote was easy and that our pricing was reasonable. We appreciate your positive feedback!
To be covered
This is what everyone gets to be covered.
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Simple and fast.
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!
Hard to navigate
Hard to navigate your website
Reply from AXA Assistance USA, Inc.2026-07-21
We appreciate you sharing your feedback about our website's navigation. We are actively working to improve its usability for everyone.
Easy to purchase
Reply from AXA Assistance USA, Inc.2026-07-28
Thank you for choosing AXA!