What a joke
What a joke. My bag is being sent back because they cannot completely authenticate my bag even though I sent the receipt with it. I should have listened to the warnings from the other bad reviews.
Bag Borrow or Steal (bagborroworsteal.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service and the immaculate condition of the luxury items, noting that purchases arrive remarkably quickly and look just as described on the site. People also find the overall browsing and buying process completely seamless, benefiting from easy categorization, helpful details, and very secure packaging. However, some customers also noted frustrating difficulties regarding the authentication process and unexpected issues when items were returned. A few other people additionally mentioned concerns with high pricing for certain products and specific product details like overly long straps.
Auto-generated from all reviews of this business. For reference only.What a joke. My bag is being sent back because they cannot completely authenticate my bag even though I sent the receipt with it. I should have listened to the warnings from the other bad reviews.
Fast delivery. Great selection.
Quick and easy to order and receive. This one was on my Summer Wait-list for about 6 weeks. So excited to get it in time for summer fashion!
This is my first time purchasing with bag borrow steal and I had a great experience.
Fast delivery and great bags! Thank you!
I sold a luxury item to Bag Borrow or Steal (Submission #026161) for an agreed amount of $2,820.00 USD. I shipped the package using their official prepaid UPS label, and it was properly scanned and accepted at the UPS Store. Unfortunately, the package was lost in transit while under the carrier's custody. Even though I provided the official UPS drop-off receipt—proving beyond doubt that I fulfilled my obligations—BBS is refusing to release my payout. They are hiding behind corporate bureaucracy, demanding an invoice for an item that was a personal gift, and forcing me to upload sensitive identity documents online. As the creator of the shipping label, BBS is legally and contractually responsible for the package and its insurance. Holding a customer’s payout hostage for a loss that occurred on their carrier's watch is unacceptable. I have been forced to open a formal dispute with the Better Business Bureau (BBB). Absolute lack of accountability. Avoid selling to them.
I love Bag Borrow Steal they have great prices and sales! Everything is authentic. I’m definitely looking forward to future purchases. 🫶🏽
Great website for pre-loved bags! I've bought 2 bags recently and I couldn't be happier! Both bags were categorized as gently loved, but they looked almost new! So needless to say I'm a happy customer and will continue to shop this website.
It was really simple to rent bag. And it was shipped out fast, I received it within a week. When I received my order it was just as I pictured it. This is my 3rd time renting a bag from this company and my experience has been top notch.
The bag was absolutely beautiful. No call outs, better than even described . I've bought bags from them in the past and every one was fantastic. Great customer service too
Great inventory of items, great prices.
Super fast shipping. Better then expected. Love it.
The rental handbags are always clean, no odor, and arrive very quickly after placing my order. I am always happy with my selection and continue to rent almost monthly.
This is a great site for purchasing designer items at discounted prices, and using Affirm to pay is the icing on the cake!!!
103 reviews matching