Fast shipping and quality products
Fast shipping and quality products. I am a return customer.
Bag Borrow or Steal (bagborroworsteal.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service and the immaculate condition of the luxury items, noting that purchases arrive remarkably quickly and look just as described on the site. People also find the overall browsing and buying process completely seamless, benefiting from easy categorization, helpful details, and very secure packaging. However, some customers also noted frustrating difficulties regarding the authentication process and unexpected issues when items were returned. A few other people additionally mentioned concerns with high pricing for certain products and specific product details like overly long straps.
Auto-generated from all reviews of this business. For reference only.Fast shipping and quality products. I am a return customer.
It was clear communication between me and customer service. Will order again soon.
I purchased a Chanel bag and they cancelled my order without telling me. Then when I wrote them to inquire if item was shipped, they sent me multiple canned messages about their internal flagging system and that they couldn’t fulfill my order. After providing additional info, they just keep sending the same BS canned message. Customer service needs to be trained. First impression. Needless to say I won’t be shopping with them.
The quality of the bag and the delivery process
So far I still have the bag and I live it thank you
I sent in photos of my Louis Vuitton Wallet that I had just purchased from someone on Poshmark, it just was smaller than I had wanted. I sent them the same pictures that the girl used on her Poshmark page. Now, they said they are sending me back my wallet because it doesn’t look like the photos that I sent which it does. So, I will not be using this site again. I will go back to trying to sell this on Poshmark.
Customer service made sure I received my order in time, very appreciative and very grateful!
Ordering is simple and straightforward, but the website photos show the bags in perfect, like-new condition rather than the actual item you’ll receive. I understand that pre-borrowed bags will naturally have some wear and tear, but I would prefer to see photos of the exact bag being sold/borrowed. That way, I can clearly evaluate the condition and know what signs of use to expect before making my selection.
Terrible customer service I will never recommend to anyone nothing with the problem
I sent in a brand-new Valentino belt bag that had tags and was told that they would pay out $250. Even though that was a low-ball offer, I figured I would just take the cash for an item that I wasn't using. It took them over a week to basically tell me that the item was rejected. They didn't even give a reason for it! Now they are shipping it back and it requires a signature. The only thing that they are providing me with is a $10 coupon for their website! This seems like a scam and a huge waste of time. I am just hoping I actually get my real item back.
I didn't know the bag had no button or zipper closure. I wouldn't have bought it had I known and it was very expensive, over $400
Great packaging, fast shipment, perfect description and price.
103 reviews matching