Excellent- delivered on time
Excellent- delivered on time, packed with care.
About Bag Borrow or Steal
Data updated- Website
- bagborroworsteal.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 97 reviews
- Replies to negative
- 0% (0/17)
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Is Bag Borrow or Steal legit?
Bag Borrow or Steal (bagborroworsteal.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service and the immaculate condition of the luxury items, noting that purchases arrive remarkably quickly and look just as described on the site. People also find the overall browsing and buying process completely seamless, benefiting from easy categorization, helpful details, and very secure packaging. However, some customers also noted frustrating difficulties regarding the authentication process and unexpected issues when items were returned. A few other people additionally mentioned concerns with high pricing for certain products and specific product details like overly long straps.
Auto-generated from all reviews of this business. For reference only.What people say
The piece I borrowed is in perfect…
The piece I borrowed is in perfect condition! Excited to wear it to several events this month.
The bag compliments my outfit well
The bag compliments my outfit well and was received in a timely manner. The bag itself is challenging to close, but overall will utilize this service again.
It’s amazing
I don’t recall there being anything…
I don’t recall there being anything about the zipper not working properly.
Seamless experience
Seamless experience. The bag came when they said it would and was in great condition!
Exceeded my expectations!
Exceeded my expectations!! First purchase and won’t be my last
Fast shipping, lovely item!
Fast shipping. Item exceeded my expectations. Your price, however, even with the 30% discount, in my opinion, was still too much. My only issue is the fact that you cannot get a live person on the phone and that is worrisome to me. You should always have a contact number with a live person picking the phone up to answer any questions that a customer may have.
Looks brand new
Looks brand new! I love the touch of having a make-up bag inside ... I don't need it as I use my own anyway but that's a nice touch.
Not available
Bags are cute but customer service was dismal
I contacted customer service about the original bag I was after that was available and showing as $200 in my cart on my laptop and $135 on another product detail page. They simply told me nope, it's $200 and that's that. I even sent them a screenshot of the lower price and they still said no, that must be you needing to clear you cache. Was on my phone and decided to check an hour later and lo and behold, put it in my cart and it was $135! Just out of spite, I didn't rent it. Get your customer service in line. If a customer is sharing a time-stamped screenshot with YOUR listed price, perhaps actually looking into it would be step 1 (which they didn't - they lied and said they couldn't reproduce it which obviously, they could have) or how about step 2 - trust the customer, honor the price you have listed and then put in an internal ticket for IT to verify the associated configurations of the website after the fact? Maybe that would just be oh, I dunno....GOOD customer service? I'll still give them another shot but it's crazy to have this customer experience when you're renting luxury handbags. I've been with Rent the Runway for around ten years and the customer service has always been stellar.
Sellers be aware...
I've been having a very poor experience with BBS as a seller. I sent them a bag that they agreed to purchase last week, and I still haven't been paid. The payment is supposed to go through PayPal, and still nothing after eight business days. They claim to have high volume demands, but they quoted my item in less than two days, and after they received the bag, I got a response the next day. So, the excuse of high volume when they have to pay their sellers is quite aberrant to me. Other sellers have higher demands, yet I was always paid in two days via ACH. I will never work with them again.
It looks great I cannot wait to use it…
It looks great I cannot wait to use it at my niece’s wedding
Good
Good bag is great!
The deliver did not collect the…
The deliver did not collect the signature but just left the package in front of door which might be stolen easily
Easy shopping!
I like that it is easy to categorize and find the bags that I want. The discount offers are timely and quite helpful when I'm choosing the bag. Quite a bit of detail goes into the packaging of the bags which ensures they are received undamaged. Easy shopping!
Very good
Very good! It is what I expected
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