Getting caught without quality protective gear isn’t an option for those in harm’s way. What’s worse isbuying from companies that strain your wallet or produce low-quality gear. You need affordable quality gear backed by a trustworthy company and tested to high standards.Ballistic Armor Company serves those who protect and defend by equipping them with affordable high-quality ballistic armor and accessories. These products keep you safe while also being comfortable,versatile, and modern.Don’t get caught with crappy gear that doesn’t hold up under fire. Be equipped to brave the assault withaffordable high-quality ballistic armor.
Written by the business, not verified by us.Ballistic Armor Co. (ballisticarmorco.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 80% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-09-04.
I initially placed an order in which one item was not correct. Ballistic Armor Co. customer service was able to promptly ship a replacement and make things right. All communications were timely and all solutions provided were generous and fair in nature. I recommend this company, as they provide great service, and stock all sorts of gear to keep your kit squared away and your noggin protected.
Shipment was super quick! Wow, I didn't expect that. Of course everything I ordered was intact and what I wanted.
Awesome customer service replied quick to my questions, in the end I figured out the fitment and am Hella excited to finally have a ballistic helmet.
Order came in fast and it fits really well
Very well made vest and comfortable, however the shipping could have been faster 1 week is too long.
Velcro kit came in missing almost half the pieces the picture shows on the website. Emailed and haven’t heard back. Great job! Update Customer Service is excellent. Clear communication and issues taken care of. Trust in this company to make things right.
The order process was easy and the helmet is as advertised. I would definitely recommend them.
They shipped pretty fast and seem trustworthy.
Fast shipping and the customer service is awesome
I hate giving money to the Chins, but it is a decent helmet. And half the cost of the American equiv. Fits good and my Rino mount snaps in rock solid to the shroud. ARC mounts and bungee retainers seem solid, and Youtube shows people proving out the 3a protection on these. Sorry USA you built the international consumer economy. We have to live in it.
Ordered the wrong color for a fanny pack called them and they immediately changed it to the correct color no issues
Helmet is amazing! All other are also great quality would highly recommend. Love using it in the field and range when on mission!
I bought a helmet from them and it was great!
fast response. fixed my problem without any issues. received order faster than expected. great company
I'm sure the products are great, but I wouldn't know since the customer support team (Travis) made it absolutely impossible for me to place an order for a friend of mine. He tried to place an order but it bounced, presumably cause he's not state side. Which I guess means that they don't want to make international sales, pretty strange off the bat. I then tried to place an order and have it shipped to a different address than my billing address, which subsequeantly bounced not once, but twice. I was told by Travis that my order got flagged for fraud cause shipping and billing address was not the same. In what world that would be an issue, I don't know. On every website I've ever ordered from there's a box to tick if your billing address is the same or not, and the same goes for this one, so what's the issue? Payment went through, but Travis is still claiming they can't risk losing $1k of merch. How are you losing anything when payment has cleared? At this point, instead of contacting me and trying to straighten it out, Travis sends me a stroppy email stating that any order I try to place will get cancelled. On top of that, they drag their feet refunding the payments. Thanks Travis, employee of the year! All in all, one of the worst customer service experiences I've ever had. And a very strange way of doing business. I guess they don't need/want the sale. I would stay clear of this business, just based on their customer service (Travis) alone.
Hi Erik, Travis here. Just to further clarify why we could not place your order. Shipping protective equipment to another country outside of the USA requires obtaining the necessary licenses and adhering to specific regulations from the U.S. Department of State's Directorate of Defense Trade Controls (DDTC). This is why the original order was canceled. Then you admittedly placed another order to try to circumvent these laws and regulations. This is both illegal and considered fraud. This is why your orders were denied. Refunds were issued the same day they were canceled which was in 24 hours.
The order took longer than initially expected. I emailed and called about the concern. Travis was great to deal with, he reassured me the order would be fulfilled once the helmet was received by them. I just got it today...well worth the wait for the Gen I Ballistic Helmet IIIA.
Thank you for working with us, glad we could help
I had ordered the wrong color and they made the return super easy Also very satisfied with the quality
Glad we could help Robert
Took a very long time to Even ship. When emailed it took a long time to respond. Thought all product were made in the usa which drew me to this company and turned out to be false. Wanted a refund but was talk mu order shipped when i first reached out but had a shipping label made the day prior before being told this .overall lost all trust in the company and has shadey business practices
Hi Devin, We apologize for the issue. We had run into some supply chain issues that we were working through at the time. I did want to clarify that we do carry items that are made in the USA, but not every item we carry is, but we are honest and upfront and that information is listed on the website. We are currently working with you to make things right.
Customer service is great. It took forever to receive my helmet but Travis and the rest of the team went out of their way to make things right. Because of that I will definitely be ordering again.
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