Ballistic Armor Co.

Tracking Number

I loved that a tracking number was sent to the people at the delivery address as soon as it was dispatched. Not the next day but right away.

The communication with customer service…

The communication with customer service was great and helpful.

Was a mix up in shipping but Travis…

Was a mix up in shipping but Travis took care of it immediately. Very helpful and apologetic. Followed up with direct calls and updates as well. Great company.

I have not had much to talk about yet

I have not had much interaction other than requesting a bailment agreement. I have yet to recieve any items for T&E. Customer service was fine.

The hanger is well constructed and…

The hanger is well constructed and functions as intended.

Shipping was quick

Shipping was quick, equipment was perfect. Thank you

My stuff arrived on time and was a good…

My stuff arrived on time and was a good deal.

Best pads for a helmet

Product significantly improved my helmet fatigue. Made wearing the helmet way more enhanced

My helmet is way to small.

Love These Guys

Great price. Great product. Fast shipping. Perfect!

Pictures show a pouch and it only comes…

Pictures show a pouch and it only comes with the soft armor. Misleading

Great helmet

Great helmet, very well made.

Great fit

Great fit! Quality helmet

Solid Bump Helmet With One Small…

Solid Bump Helmet With One Small Letdown I recently purchased a bump helmet from Ballistic Armour Company, and overall I’m very happy with it. The product arrived on time and the helmet itself is great—well‑built, comfortable, and exactly what I expected in terms of quality and purpose. The only issue I ran into was with the chin strap. The product description stated that it would come with a magnetic buckle, but the one I received has a basic plastic clip instead. It feels a bit cheaper than what was advertised, though it still works fine for my needs. Aside from that discrepancy, the helmet performs well and I’m satisfied with the purchase.

All-American

I've made a few purchases from Ballistic Armor Company over the past couple years. I was pleased to find an American business that hires honest employees. They are 100% forthright about where their products are manufactured and/or assembled, a trait I hold in high regard. My first order had some delays and B.A.C. let me know what was happening which is all I need in those circumstances. I understand that issues arise in any industry and delays happen despite best efforts. Their customer service team is top notch and are not reluctant to tell customers something we don't want to hear when situations aren't as we'd like. I am completely satisfied with everything that I bought from B.A.C.- A couple helmets and accessories, some gloves, and a balaclava. This is off topic, but I am especially appreciative that they offered a Bastion ballistic helmet within my price range, called The Ghost. I could be wrong, but I am fairly certain that Bastion helmets are pressed right here in my home state of Ohio, another point of pride! I highly recommend this company regarding quality of products and the way they treat their customers.

Great product

Reliable good product

Excellent customer service

Excellent customer service, fast shipping. Thank you.

I went with quality ballistic armor co…

I went with quality ballistic armor co never disappoints its both high quality and looks even better once you add your custom attachments.

Super fast shipping

Super fast shipping and I got a good discount

I have been waiting for a response now…

I have been waiting for a response now for over 24 months. I have sent you numerous emails asking for help. I have had a friend who is an equipment field tester for your company asking you to contact me. NOTHING! CRICKETS! Regards, Dawna Bennett