Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.
Written by the business, not verified by us.Bambu Lab (bambulab.com) has a 3.1 out of 5 rating on OK.one, based on 965 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally intuitive setup process, which allows new users to start printing smoothly within minutes of unboxing. People are also highly impressed by the outstanding print quality, the wonderful software, and the generally reliable performance of the machines over time. Some reviewers were not happy with technical glitches, noting unexpected extruder malfunctions, annoying cutting errors, and hardware issues after brief periods of use. Others experienced occasional delivery delays, missing items, or carrier problems that caused considerable frustration when trying to receive their packages securely.
Auto-generated from all reviews of this business. For reference only.Great product, easy to purchase. Great Wiki and Academy training support. All items delivered in a timely fashion. The only improvement I would suggest would be to ship a spool of filament with the machine to allow testing while waiting for the order for filament to be fulfilled.
This is my fourth printer that I've bought from Bambulabs and the first refurbished one. It arrived a couple of days after ordering and it looks - and, naturally, works - like new! Couldn't be happier all round. Whenever anyone asks for a recommendation for a 3D printer I only ever think of one company.
This £319 (a1 combo) 3D printer is SO CHEAP for what you get and the quality is absolutely fantastic compared to £6k of just 3 years ago. I thought that I would never own one (just 'send out' print files) this changes the game. Filament and parts are also super affordable so I'll be experimenting with materials too
Only had prnter a little over a month. It started out OK but now nothing but problems. Filament keeps getting stuck in extruder. Bambu is supposed ti have a 1 year warranty but takes forever to get a response and they tell you to fix it yourself. Had to disassemble extruder numerous times to cut filament out. Keep getting cutting error and now The toolhead is malfunctioning message. Fan running fast and nonstop and nozzel wont heat. Do not buy a p1s they are junk. Dont support this company in general unless you want problems after problems and not get the warranty you are supposed to get. Im tired of this pile of junk.
We are sorry to learn that your P1S printer has encountered multiple issues so soon after purchase and that the troubleshooting process has been frustrating. We take your concerns about product reliability and support standards very seriously. Since we are unable to locate your ticket with the information provided, if you have an existing support ticket, please continue to engage with our team through that channel and provide an update on your specific situation. This will allow us to review your case history and provide the necessary assistance. We appreciate your perspective to help us evolve.
Thanks to the appimage that is available for linux, i can use the software Bambu lap studio to the full. Prepairing the model and send to printer without any cable. After the time that has passed after the first layer he prints very fast and accurate.
Bambu lab slicer is well made and constructed, i like that you have so many options to costomize my print. I just got X2D and i am enjoying printing with it. I personaly think that bambu is the best 3d printer brand. But the only bad thing was that the prints could be a smoother.
Great printer and filaments, but a lot of them Out of stock
great, but I was never able to order all of the filament i wanted, because one is always out of stock or just available as refill...
Well-organized platform with a huge selection – with a small search hurdle I think the website together with MakerWorld is very well-organized and clearly structured. There is a huge selection of all kinds of things—from useful everyday items to pure decoration. The only thing that can be a bit tricky is finding the exact model you want: you often have to experiment and search using different terms (sometimes in German, sometimes in English) to get the right results. Overall, though, it’s a really great platform!
Incorrect invoicing of intra-Community VAT; unable to obtain corrected invoices or a VAT refund. Poor accounting record-keeping. Fehlerhafte Abrechnung der innergemeinschaftlichen Mehrwertsteuer; keine Möglichkeit, korrigierte Rechnungen oder eine Mehrwertsteuerrückerstattung zu erhalten. Mangelhafte Buchführung.
We are sorry to learn that you have encountered issues with your VAT invoicing and that our support process has not met your expectations. We take such matters very seriously and would like to investigate the details of your request to provide a resolution. Please submit a support ticket via the link below so our team can verify your order and invoice details and provide further assistance: https://bambulab.com/en/my/support/tickets/create?from=1 We appreciate your perspective to help us evolve. Es tut uns leid zu hören, dass Sie Probleme mit Ihrer Umsatzsteuerabrechnung hatten und dass unser Support-Prozess nicht Ihren Erwartungen entsprochen hat. Wir nehmen solche Angelegenheiten sehr ernst und möchten die Details Ihres Anliegens untersuchen, um eine Lösung zu finden. Bitte reichen Sie über den folgenden Link ein Support-Ticket ein, damit unser Team Ihre Bestell- und Rechnungsdaten verifizieren und Ihnen weiterhelfen kann: https://bambulab.com/en/my/support/tickets/create?from=1 Wir wissen Ihre Meinung zu schätzen, da sie uns hilft, uns weiterzuentwickeln.
My son has this product, brought for his birthday on the 14th October literally 2 days ago and already a fault. The plastic has melted inside the 3d unit whilst creating a dragon. Very disappointing and completely shocking this has happened.
Thank you for reaching out and sharing your feedback. We have located your existing support ticket, and our team is already actively looking into this hardware concern to ensure a resolution is provided as quickly as possible. We will continue to coordinate with you through your current ticket to assist with a solution. We appreciate your perspective to help us evolve.
When I purchased this printer I thought I was buying a product that would just work. A product that would do what I wanted with minimal tinkering. Now I have a printer that is a giant paper weight after a short 3 months. I have been working with support for a little under a month now. Some of that has been finding time after work to play printer technician and waiting on parts. We started with an offset calibration sensor, then an eddy sensor, and now they're saying the right hot end needs to be replaced but I already did that and communicated that in the previous ticket reply. I suspect I am dealing with a AI support bot. I should not be having these problems after a short 3 months. The good (kind of): The printer worked well straight out of the box, albeit breifly. Customer support has been responsive, though, I am not certain if I am working with a real person. The bad: The printer started having a nozzle offset failure after 3 months. No tinkering or swapping hot ends on my end. Just random hobby printing. I do not like to tinker. I bought this product hoping that minimal tinkering would be required. Support seems to be just guessing at the issue. The eddy sensor replacement was an awful part to have to replace. Even more so when it does nothing to resolve the issue.
We are sorry to learn that your experience with your printer's reliability has not met your expectations and that the ongoing troubleshooting process has been frustrating. We have located your existing support ticket, and our team will continue to work with you through that channel to investigate these persistent issues thoroughly. We have noted your feedback regarding our support communication and diagnostic process for our internal review as we work to improve our service standards. We appreciate your perspective to help us evolve.
Tha past 2x filaments we have brought for our Bambi printer have not worked… my son saves up his money for this and had to bin the last one… newest one is failing every print now too whereas other brand filament is working well
We are sorry to learn that you have encountered recurring issues with our filament, as we are committed to ensuring a reliable printing experience for all our users. We take such reports of performance inconsistencies seriously and would like to investigate this for you. To ensure our team can verify the issues you are facing and provide the necessary assistance, please submit a support ticket via the link below: https://bambulab.com/en/my/support/tickets/create?from=1 We appreciate your perspective to help us evolve.
Hi, I have a serious problem with Bambu Lab because here in Mallorca, they have hired the worst shipping company that exists (Tipsa). They have a 1.6 rating on Google because they don’t deliver packages on time, or they arrive damaged, and when you complain, they laugh in your face. Come on, Bambu Lab as a company needs to choose its subcontracted companies well because it makes them look bad. I am absolutely furious because I’ve been getting emails for two days saying it’s going to arrive and it doesn’t, which is a complete waste of time. On top of that, the company (Tipsa) doesn't pick up the phone; it looks like they have caller ID and just ignore the calls. Frankly, I put the blame entirely on Bambu Lab for not choosing their delivery companies properly
We are sorry to learn about the frustration caused by your delivery experience in Mallorca. We have located your existing support ticket, and our team will continue to work with you through that channel to verify the current status and assist you in resolving this matter. We have noted your feedback regarding our courier selection for our internal review as we continue to evaluate our logistics partners. We appreciate your perspective to help us evolve.
Quick delivery, and good information during the transport to Norway
TOO many new vesion of the machines. Stupid to have laser in 3d printe, good the R1
Great products. Fast shipping for the printer. Sorry to say that the shipping for the filaments to Sweden took 14 days.
The service was good and met my expectations. Everything worked as it should, and I have no complaints. However, I’m increasingly tired of being asked to review every purchase, product and service I use. What seems like a small request from one company becomes a constant demand on customers’ time when everyone does it. Asking for feedback is itself part of the customer experience. And when everyone keeps asking, it starts to make that experience worse. I would happily answer a few quick questions in a short internal survey, but I don’t want to write a public review every time a company simply delivers what I paid for.
I have bought an P2S and start printing with it and the end result after printing does not look so nice like on a A1 from my work... I am a little bit dissapointing. The prece was more than double....
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