Beeasy offers professional waterproof, rugged, and shockproof phone cases for iPhone, Samsung, and Google Pixel devices. Protect your device from water, drops, impacts, scratches, and enjoy your every adeventure and outdoor！
Written by the business, not verified by us.Beeasy (beeasystore.com) has a 3.1 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 38% give 1 star; The business has replied to 88% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-10-24.
I bought a waterproof phone case and love it! It arrived quickly, was easy to install and works great at keeping my phone dry while I have it attached to my canoe monitoring my paddling cadence and heart rate. Love it enough that I just bought another as a gift :-)
my watch arrived with a dead battery, im 76 They want me to send a picture of it to them, well, guess what, I don't know how to do that. It was only $ 21; I would gladly send it back to them, but I don't know how. I asked them to call me and help me out with this, and that's where I'm at
The item was never delivered after 12 days and a notice saying it was delivered. Been unable to use the watch effectively for weeks now with out the strap. Berkley Freeman
Dear Berkley Freeman, We are deeply sorry for your experience and the inconvenience this delay has caused you. We fully understand your frustration at not receiving your watch strap after receiving the shipping notification. Our team will immediately investigate this issue with the carrier and investigate the delay. We apologize for any inconvenience this may have caused you. Thank you for your patience and for allowing us to resolve this issue promptly. Sincerely, Customer Support Team
I came across Beeasy looking for a rugged phone case for my iPhone. I ordered the case (iPhone 14) and it arrived. *Note, the cases comes directly from China, so make sure you allow about 2 weeks for delivery...give or take a couple days. I installed the case and was very pleased. It's well constructed, has a nice screen protector and although I have not tested it, claims to be waterproof as well. Here's my issue. As part of the case, there is a "button" that you use to turn your phone's ringer on and off. This button is plastic and has a small "catch" on the inside of it to grip the switch that turns the phone to silent. This broke shortly after I purchased the case without any drops, abuse, overuse, etc. I reached out to Beeasy (who is pretty slow to respond to customer inquiries) and they told me that this piece was only an accessory to my case and they would not be replacing it. They said I could purchase their accessory pack which comes with additional screws and some other things. To be clear, you CANNOT access the mute on/off switch on your phone without this button. You have to take the case completely apart and remove the silicone protector inside the metal housing in order to access it. This button is also easily replaced on your own. I asked Beeasy to just send me a few of them since this part was likely to fail again in the future and they refused. Bottom line, the case is nice, but this part is very likely going to fail sooner or later. You can't just buy this part and you can't have full functionality of your phone without it. Needless to say, I won't be purchasing any more Beeasy products.
Great Case Fantastic protection for your IPhone price is reasonable and shipping was fast and color choices were available
Hi Ruth, Thank you so much for your kind words! We’re thrilled to hear you’re happy with your case and that it provides the protection you need. We work hard to offer great value, fast shipping, and color options you’ll love. Enjoy your new Beeasy case, and we look forward to serving you again! Beeasy Cunstomer Team
Hi Dianne We’re very sorry for not getting back to you over the weekend. Our team has already contacted you regarding your issue. Once again, we sincerely apologize for the inconvenience caused by the case not fitting your phone. Beeasy Customer Team
Good products and easy to work with the online store support.
Thank you for recognizing our products and support! We will continue to work hard to serve every customer well and look forward to assisting you again in the future.
I love my new iPhone case. The only reason for 4 stars instead of 5 is the length of time between ordering and receiving my case. But, it was worth the wait.
Hello! Thank you so much for your kind and sincere feedback. We are glad that you like your new iPhone case! We are very sorry to have kept you waiting - we know how exciting it is to receive a new product and we appreciate your patience. We will continue to work hard to shorten delivery time and provide the best service to every Beeasy customer Thank you again for your support - your support means a lot to us! Beeasy
Made a pre order and when asked given date that date came and went Messaged again given a another date still didn’t turn up finally got it two months after ordering
Hi Scott, We sincerely apologize for the delay and the inconvenience it caused. We understand how frustrating it must have been to wait beyond the promised dates. The reason for the repeated delay was that we were still conducting rigorous product testing. If any case failed to pass our IP68 waterproof test or military-grade drop protection test, we could not release it for shipment. Our top priority is to ensure that every case we send out can reliably protect your phone in real-life conditions. Your feedback is very important to us, and we’re actively working on improving both our communication and delivery processes. Thank you again for your patience and understanding — we’re committed to providing the best service possible to every customer. Best regards, Beeasy Team
Hi Eric, Thank you for your great feedback! We're happy to hear you’re satisfied with the sturdy build of the case. We'll continue doing our best to serve every customer well. Looking forward to working with you again — have a wonderful day! Best regards, Beeasy Team
Hi Anonymous, Thank you for your kind feedback! We're glad to hear you found the ordering process easy and the delivery relatively fast. We'll continue striving to provide great service to every customer. We look forward to serving you again in the future! Best regards, Beeasy Team
Hi, Thank you for your feedback! We're truly sorry for the longer delivery time — due to international shipping and customs processes, delays can occasionally occur. Please rest assured that we’re actively working on improving our logistics to ensure faster and smoother deliveries in the future. We really appreciate your patience and support! Best regards, Beeasy Team
You sent the wrong product. I sent an email But have not received a response. I will not be using you again
Dear Luke, We are truly sorry for the experience you had and for the delay in our response. Your email reached us during the Labor Day holiday (May 1st–5th), when our customer service team was out of office, and we sincerely apologize for not getting back to you sooner. After reviewing your case, we confirmed that the wrong item was sent due to a logistics error, and we take full responsibility for that. We’ve since reached out via email, and your refund has already been processed. You don’t need to return the product — we hope this shows our sincerity in resolving the issue. Your feedback is very important to us. If you’re willing, we would truly appreciate it if you could consider updating your review to reflect the outcome. Thank you for your patience and understanding. Warm regards, Beeasy Customer Support Team
Great item, great service.
Ordered two items to try and didn't care for, so wanted to return. Returns were virtually impossible, got a lot of runaround trying to return, and was stuck with a lousy $20 credit and lost most of my money. Will never order again.
Dear Valued Customer, Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced with our returns process. At Beeasy, we strive to make every interaction seamless, and we regret that we fell short of your expectations. Please know that we fully support refunds for unsatisfied orders and offer lifetime repair services to ensure your satisfaction. As outlined in our refund policy, returns do require customers to cover return shipping fees. We understand this can be disappointing, and we’re continuously reviewing our policies to improve transparency. Regarding your refund delay, we discovered that holiday closures temporarily impacted our shipping and support timelines. This was not the experience we aim to provide, and we’re taking steps to prevent similar issues in the future. If you’d like to revisit your case or explore repair options, please reach out to our team directly at [[email protected]] or via [live chat]. We’re here to make things right and regain your trust. Thank you for allowing us to address this. Warm regards, The Beeasy Team
The cell phone case that I purchased was for my sister's birthday. I didn't realize that this was shipped out of China. She got her case a day before her birthday. Whew! She loves it!
Thank you very much for your positive review of Beeasy products! We are delighted to hear that your sister loves the phone case and received it a day before her birthday. We are committed to providing fast shipping and high-quality products for our customers. We hope you and your sister continue to be satisfied with our products in the future. If you have any other needs or suggestions, please feel free to contact us. Thank you for your support!
I ordered an underwater case for my iPhone. I screenshot the receipt with the confirmation number. I never received any other information. When the item was not delivered, I emailed them and they claimed that the confirmation number was from Amazon and they couldn’t track it (even though I ordered directly from their website). When I cancelled the order they claimed it was already delivered. I disputed the charge with my bank and they reversed it. While I cannot comment on their product, their customer support has scam written in all caps.
Dear Griffith James I am the supervisor of Beeasy and we take your feedback very seriously! First of all, thank you for contacting us and providing us with your experience of purchasing an underwater phone case from Beeasy. We are very sorry to hear about the problems you encountered, including failure to receive the product and unpleasant experience with customer service. Secondly, we understand that you are dissatisfied with our customer service and we are taking steps to improve our service. We will immediately investigate this matter and ensure that our system can accurately track orders. At the same time, we will also train our customer service team to provide better support. Distinguish between Amazon and website orders on time! If you have any other questions or need further assistance, please do not hesitate to contact us. We value your feedback and thank you for your support in our improvements. Thank you for your patience and understanding. Best wishes, Beeasy Customer Service Team
Website did not specify if band was removable and if replacements were available. Chat bot did not understand my question. I placed order anyway. I interpreted a later response from Beeasy that band was not removable/replaceable. I left phone msg to cancel order. Also, attempted Return Form, but was VERY complex and frustrating - I Gave Up. I received the watch VERY quickly and was pleased to find that the band was removable. BUT alarm was too soft to be usable. Numbers are big and easy to read, so will keep the watch, anyway.
Dear Customer Thank you for sharing your valuable feedback! First of all, I am very sorry for the trouble you have caused. Regarding the question of whether the watch strap is removable and whether it is replaceable, we will further clarify the relevant information on the website so that customers can understand the product details more clearly. At the same time, we will also optimize the complexity of the return form to ensure that the whole process is simpler and smoother. We are happy to hear that you finally received the watch and are satisfied with its large digital display. We will also note the alarm volume issue you mentioned and consider future product improvements. Thank you for your support, we will continue to work hard to improve the quality of our products and services, and hope to provide you with a better shopping experience in the future. If you have any additional questions or need further assistance, feel free to contact us! Beeasy Team
great case. great customer care. fast shipping.
Excellent quality phone case. I work in construction which requires a durable phone case. This works with a tempered glass screen protector. Which, with other similar phone case brands I could not tighten the screws down and use my touch screen, not good. beeasy makes a great phone case. This will be my second phone case in about 4 years.. I highly recommend this specific brand. I’m happy with it.
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