Berlin Packaging is a hybrid packaging company supplying wholesale bottles, containers, innovative design, financing, and supply chain services across all markets. We serve customers of all sizes - from small business to Fortune 500 companies.
Written by the business, not verified by us.Berlin Packaging (berlinpackaging.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is good. 78% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers truly love the wide selection of well-organized products and find the online catalog extremely user-friendly, intuitive, and easy to navigate. People also frequently praise the incredibly helpful customer support team and appreciate consistently receiving their bulk orders quickly with reliable shipping. However, some reviewers noted that shipping costs can be quite high for smaller purchases and experienced occasional bugs or slow performance while browsing the website. A few consumers also mentioned receiving damaged items due to poor packaging or facing minor difficulties when trying to order matching caps for their containers.
Auto-generated from all reviews of this business. For reference only.I had to contact a customer care rep who was very helpful and kind.
We're so happy to hear our customer care team provided such helpful and kind support. We appreciate your positive feedback!
So easy to get through and place the order.
We're happy to hear that placing your order was so easy for you. We appreciate your positive feedback!
affordable prices!!~For us small business!! Eichers Hobby Farm, all natural handcrafted goat milk skincare products!
We're so glad to hear that our pricing is beneficial for your small business! We truly appreciate your kind words.
It was easy to navigate the website and to order.
We're so glad to hear that you had a smooth experience navigating our website and placing your order. Your positive feedback is greatly appreciated!
We're happy to hear that you found our products easy to find and readily available. We appreciate your positive feedback!
I love Berlin packaging. The prices are fair, the shipping is fast and I've never received broken bottles. My favorite feature is free shipping on $300+ orders. I've had other bottling companies charge more for freight than the actual order placed. Very happy with Berlin!
We are so happy to hear that you love our packaging and appreciate our fair prices and fast shipping! It's wonderful to know you love our free shipping. We understand how important it is to avoid high freight costs, and we're glad we can provide a positive experience. Thank you for your kind words!
Terrible experience. Your website would not take tax resale certificate. Called customer service and they were no help. You want to make is EASY for a new customer. Not a painful experience.
We are very sorry to hear about the difficulties you experienced with our website and customer service regarding your tax resale certificate. We are actively looking into this to ensure a smoother process for all our customers.
This is a great company with great products, but the accounts receivable manager is a little mean.
We appreciate your positive feedback on our products. We are sorry to hear about your experience with our team member. We will address this internally. Thank you again for your review!
Quality products, competitive pricing!
We are so glad you appreciate our quality and pricing. We truly value your positive feedback!
The ordering experience was OK. It seems very outdated. I had to use a credit card and put in my shipping address and my billing address I could not use Apple Pay or Venmo or Zelle like most other up-to-date companies. with that being said at least everything went through OK
We appreciate you sharing your feedback about our ordering process. We understand that the payment options felt limited and not as modern as you'd prefer. We are always looking for ways to improve our customer experience, and your comments about adding more payment methods are valuable to us. We are glad to hear that your order ultimately went through without issues.
The ordering was very easy .the products have never disappointed. The jars and bottles I use for my products are perfect. Thank You.
We are so happy to hear that our products and ordering process have met your expectations. Thank you for your wonderful feedback!
Thank you for your review. Our team is continually reviewing shipping options to provide the best experience possible for all Berlin customers.
The website was easy to order from and checkout.
We're so glad to hear that you found our website easy to use for ordering and checkout! We appreciate you sharing your positive feedback.
Always fast! Always the best with Berlin!
We're so glad to hear you consistently receive fast and excellent service from us. Thank you for your wonderful feedback!
I love Berlin Packaging! I just chatted with a representative about a product question that I had, and the response was immediate and so helpful. I’ve been a customer for quite a while, and will continue to be! Shipping is always fast and the whole experience is professional, and easy.
We are so happy to hear about your positive experience with us! It's wonderful to know that our representatives were able to provide immediate and helpful assistance, and that you consistently find our shipping fast and our overall service professional and easy. We truly appreciate your continued loyalty and kind words.
Easy ordering at anytime during the day or night. Reasonable prices.
We're so glad to hear you found our ordering process easy and our prices reasonable! We truly appreciate your positive feedback.
You have the absolute worst web site for ordering on a phone. Why in 2026 can your site be updated to be user friendly.
We appreciate you bringing your experience with our mobile website to our attention. We understand your frustration and are actively working on improving its usability for all users. Your feedback is valuable as we strive to enhance our services.
We are so happy to hear that our ordering process is simple and straightforward. Thank you for your wonderful feedback!
Excellent website, all necessary data with specifications are easily available
We're so glad to hear you found our website excellent and the data with specifications easily available! We appreciate your positive feedback.
I've been using your plastic juice bottles since 2016 and they haven't failed me.
We're so happy to hear our products work for you. Thank you for a decade of loyalty!
202 reviews matching
