Good fast service, results ambigous
Good fast service. Results ambigious, need to be overlooked by a real person if dealing with non-standard body measurements.
About Best Bike Advice
Data updated- Website
- bestbikeadvice.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 29 reviews
- Replies to negative
- 71% (17/24)
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About this business
We want you to get maximum joy out of Cycling. Best Bike Advice helps you to find your dream road or mountain bike, and we advise you on your optimal riding position and bike setup. Prevent pains and injuries or improve your performance with the most comprehensive online bike fit.And get personal advice for what bike fits best with your level of experience, cycling goals, body measurements, and budget.
Written by the business, not verified by us.Is Best Bike Advice legit?
Best Bike Advice (bestbikeadvice.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
First you enter all measurements
First you enter all measurements, and then you should pay 💰🤷♂️🤦🏻♂️
Reply from Best Bike Advice2024-10-22
Hi Andreas, on the first page of our bike fitting process we explain that it is a paid service. I am sorry that you missed that. Please have a look at: https://bestbikeadvice.com/nl/en/bikefit/
DIY bike fitting
DIY bike fitting. Result suits me well
Easy to enter information
Reply from Best Bike Advice2024-10-04
Thank you for your review
I was expecting ideal geometry for my…
I was expecting ideal geometry for my size.
Reply from Best Bike Advice2024-10-08
Hi Richard, I recently sent you an email to help address your concerns, but I haven’t heard back yet. As I mentioned in my email, we don’t provide dimensions like top tube length because they’re not relevant for bike fitting. I explained in detail why this is the case and outlined how you can choose the right frame size for you with all the required information that we do provide. For more information, please feel free to check out our article: https://bestbikeadvice.com/int/en/road-frame-size/
Works well for the most basic settings.
Results behind a pay wall
I was really excited to try BestBikeAdvice's bike fitting service, but my experience was frustrating and disappointing. The process itself seemed promising: I filled out all the required information, provided my measurements, and eagerly awaited the results. However, after spending time going through the entire process, I was hit with a paywall at the very end! Nowhere in the steps was there any indication that I would need to pay for the results. It felt like a bait-and-switch situation, where you're encouraged to invest your time and trust, only to discover you can't actually access the final result without paying. I understand that businesses need to make money, but this lack of transparency was a dealbreaker for me. If they'd been upfront about the cost from the beginning, I would have made an informed decision. Instead, it felt deceptive. I won’t be using this service again and wouldn't recommend it to others unless they change their approach to be more honest about costs.
Reply from Best Bike Advice2024-10-01
Hi Marinescu, thank you for your feedback. We have always been transparent on the costs of our service. But you are right. We are now running a test with a different start of the bike fit process. And in this test the cost are mentioned, but not clearly enough. After the test is completed we will make sure that this problem will be fixed.
Very near to a profesional bike fit.
UPDATE: I need to edit my Experience. I went to a professional Bikefitting for 180 Euro. The results where more or less the same as here so I have to admit if you take correct measurements it is ok. I still believe that the information on how to install the cleats and the angles can be better. thus -1 star.
Reply from Best Bike Advice2024-10-04
Thank you for the update
I think the lack is the absence of up…
I think the lack is the absence of up to date databases of the bikes. It is all 2023 info and as such the is no fit being made on the newest bikes (the new canyon aeroad, new trek madone etc.) Also. There are too many brands and types missing. So the measurement part is I think ok but the matching and bike advice is a bit poor because of the above mentioned.
Reply from Best Bike Advice2024-09-10
Yes you are right. We have been working hard on different updates for our bike fitting services. As a result we are late with adding this years bike models. Apologies for that. We will add them as soon as possible.
The fittings didn‘t work on my bike
The fittings didn‘t work on my bike. So simple for the price.
Reply from Best Bike Advice2024-10-22
Hi David, I wrote you several emails to see if I could help you. Because usually if people are not happy with the advice, it is because of some misunderstanding. That we can easily clarify. Unfortunately you never responded to my emails.
Professional approach
Professional approach and exhaustive report at completion of analysis
Very good bike fit advice
I am no expert but I think the bike fitting was perfect and the advised settings made sense. I was also able to ask some more questions and Best Bike Advice (Jaap) repplied quick, detailed and really took his time for me. I see no reason why you shouldnt do a bike fit by Best Bike Advice.
Very good
Very good experience!
Easy app with good outcome
simple and quick
Originally wary but money well spent
I was originally wary of getting a bike fit online. Having previously had a professional bike fit for another bike, I tried to import the measurements onto a new road bike. No matter how I tried I could not get comfy. I was in a lot of pain and had considered splashing out a lot of money on a second professional bike fit. I fully appreciate that the geometry of the different bikes would have an impact, but I thought for a small fee I would give this a go. I am pleasantly surprised with its outcome and it's guidance, and have found that I am now very comfy on my new bike. My pressure points are no longer in pain and I am starting to put out personal bests with regards to power.
App used to size new possible bikes
I used the app to determine a range of frame sizes for both road and mtb bikes. This allowed me to screen which bikes to test ride/demo and which ones were not likely to fit. Very effective, as I am a woman on the tall side, and many frames have a short stack height and long reach dimension, which does not work for me.
Waste of money
The "bike fit" was so simple without any specific information. Waste of money.
Reply from Best Bike Advice2024-05-20
Hi Stefan, I reached out to you to ask what you think is missing in our bike fit and why you thing it is simple. But you did not answer my email. Therefore I can only guess why you think it is simple. Until now when users think our bike fit is too simple it was always based on a misunderstanding. I can assure you we provide all specific information needed to setup your bike for your ideal riding position. If you reply to my email, I will be happy to help you and explain this in more detail. Kind regards, Jaap
Really comprehensive assessment and…
Really comprehensive assessment and advice. I was even advised to double check my measurements when they didn't look quite right.
Simple and gives really useful info!
It was straightforward and I got a lot of useful information to improve the set-up of my bike.
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