Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Written by the business, not verified by us.
Is BetterMe Calisthenics legit?
BetterMe Calisthenics (betterme-calisthenics.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, App. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive staff and the exceptional support team for being extremely kind and resolving issues remarkably fast. People also genuinely enjoy using the mobile application, finding it intuitive to navigate, highly informative, and wonderful for daily fitness routines.
However, some customers also noted confusion regarding automatic subscription renewals and how trial periods convert into full memberships. A few reviewers experienced communication delays, difficulties with billing matters, or frustrations when attempting to secure timely refunds for unwanted charges. Despite these occasional billing hiccups, users generally appreciate the dedicated assistance provided by the support representatives once contacted.
Auto-generated from all reviews of this business. For reference only.
I subscribed to the app, but I actually never ended up using it. Honestly, I completely forgot that the subscription would renew automatically. By the time I noticed the charge, the renewal had already gone through. I contacted customer support, explained the situation, and they refunded me without any hassle. I really appreciated how understanding, responsive, and helpful they were. Great customer service!
Reply from BetterMe Calisthenics2026-07-04
Hello Claudia,
We are so pleased to know that you've enjoyed your recent interaction with our team 😊️
We are always so happy to help with any questions or requests. Feel free to contact us again if any assistance is needed.
Kind regards, team BetterMe
Great experience with the support. I had to cancel a subscription and support team did it in less than 1 hour.
Reply from BetterMe Calisthenics2026-07-04
Hello Julien,
Thank you for leaving a comment about your experience.
We do our best to assist our users with their requests in a timely manner. And we are pleased to know that you are happy with the outcome.
Feel free to contact us again whenever you need any help. Our team is just one email away 😉️
Kind regards, team BetterMe
I really appreciate their understanding, professionalism, and excellent customer service. it’s great to see a company that is willing to listen and help its customers. Thank you for the fast and friendly support!
Reply from BetterMe Calisthenics2026-07-01
Hello Alen,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
I cannot say enough good things about my experience. They went above and above and beyond for my satisfaction. They truly listened and cared about my situation and did exactly what was needed to resolve it. This is the kind of customer satisfaction that will bring me back in the future!
Reply from BetterMe Calisthenics2026-07-04
Dear Jennifer,
We do our best to cater to all users' needs and help with any kind of questions daily to make sure that our beloved customers have a great and smooth experience every step of the way.
So if you ever need any advice or assistance, our team is always at your service 😊️
Kind regards, team BetterMe
I had a billing issue that was initially confusing, but the BetterMe support team took the time to investigate, found the cause, and issued a full refund. I appreciate that they listened and worked with me to resolve everything. Great customer service in the end.
Reply from BetterMe Calisthenics2026-06-28
Hello Mark,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
The app itself is really good and the customer service is the best! I highly recommend this app as it is much more affordable than other apps and provides plenty of workouts, including workouts for people with injuries, lost limbs, pregnant women, and elderly. The workouts are simple yet effective.
Reply from BetterMe Calisthenics2026-06-26
Dear Leyla,
We are so grateful for this wonderful review, both about the app content and your recent interaction with our customer care team 🙌️
We are glad to know that we have successfully addressed your request. So if ever any additional assistance is required, you can easily contact us via email, and we will take care of you and make sure that your experience is nothing but smooth and pleasant 😉️
Kind regards, team BetterMe
I found BetterMe so practical for home workouts. The app is easy to use and the customer service is very helpful.
Reply from BetterMe Calisthenics2026-06-26
Hello Julianna,
Thank you kindly for leaving your feedback.
It makes us happy to know that your experience both with the app and with our team has been satisfying.
You can always contact us via email if you ever need any help or advice 😉️
Kind regards, team BetterMe
I love this team. I made a suggestion regarding the diolouge, to include Australian accents for English. Most organisations may take your feedback on board and you may even see suggestions in action later down the track.
These legends, within 24 hours of sending some feedback, directly replied. It may even be a automated reply, but it was still a reply.
This is an encouraging team, who can support you becoming the individual you want to be. I definitely recommend giving them a go...
Reply from BetterMe Calisthenics2026-06-24
Hello Aaron,
We truly appreciate your time and effort to share this comment with other users and us.
It makes us happy to know that your request has been successfully addressed. We are also glad to let you know that there is a real team behind the screen, who is working on users' requests, who's always eager to assist in the best possible way. You can contact us again at any time. 😌
Kind regards, team BetterMe
Very quick with their response and great customer service. Thanks!
Reply from BetterMe Calisthenics2026-06-24
Hello,
Becca, we are so pleased to know that you've enjoyed your recent interaction with our team 😊️
We are always so happy to help with any questions or requests. Feel free to contact us again if any assistance is needed.
Kind regards, team BetterMe
Stupid no refund policy. Charge me on auto renewal which I am not aware of, few mins later i sent emails and got replied but they said no refund unless it is proven their program is not working. Hello I didn't even use your program. I just want a refund that's all. Why would I pay for something I did not use? I'm not asking a refund after I have used your program, I didn't use it and to be fair it was within the hour of the charge was placed. No logic. Just find a better subscription, this one sucks for sure and money sucking.
Reply from BetterMe Calisthenics2026-06-23
Hello.
Thank you for this comment.
To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. As we can see, our BetterMe team successfully assisted you via email. Please check your inbox.
Kind regards, team BetterMe
Customer service were very helpful and understanding. Definitely consider again, great company
Reply from BetterMe Calisthenics2026-06-23
Hello,
Thank you so much for rating our services and leaving your comment 😊️
Whenever any questions arise, our team is always glad to assist. Feel free to contact us via email.
Kind regards, team BetterMe
After a lengthy discussion, your team answered all my requests, was courteous and professional.
Reply from BetterMe Calisthenics2026-06-28
Hello,
We appreciate your patience while we were working on your request.
Feel free to email us if any further questions arise.
Kind regards, team BetterMe
I am grateful for the Better Me customer service support team. They were very kind and understanding of my situation. They went above and beyond to solve my confusion about my subscription purchase (it was an oversight on my part) I look forward to using the app now and in the future. Thank you so much.
Reply from BetterMe Calisthenics2026-06-28
Dear Cassie,
We are so pleased to know that you've enjoyed your recent communication with our team 😊️
Your satisfaction is our priority. And we are glad that we could help you effectively.
Once you are ready to be back, feel free to reach out to us at any time.
Kind regards, team BetterMe
The team was very nice and understanding of my situation.
It was nice talking to people who have empathy and who are deeply human
Thanks again
Reply from BetterMe Calisthenics2026-06-20
Hello Juline,
It's so great to know that you have enjoyed your communication with our team!
If any help is needed, we are always glad to assist with any questions or advice 😉️
Kind regards, team BetterMe
I had a problem with my payment, and it was solved at the best way by Better Me.
Thank you for all support.
Reply from BetterMe Calisthenics2026-06-18
Hello,
Thank you so much for leaving your comment about our service.
We are always glad to help with any questions and requests 😊️
Kind regards, team BetterMe
Excellent customer service, I had an issue but it was resolved very fairly and quickly. The team are quick to respond, very impressed.
Reply from BetterMe Calisthenics2026-06-18
Hello,
We can't thank you enough for taking the time to leave a comment about your recent experience with our team.
Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction.
Kind regards, team BetterMe
Very friendly, kind staff. Thank you for your help
Reply from BetterMe Calisthenics2026-06-18
Hello,
Thank you, Lucie! We do our best to cater to all users' needs and help with any kind of questions daily to make sure that our beloved customers have a great and smooth experience every step of the way.
So if you ever need any advice or assistance, our team is always at your service 😊️
Kind regards, team BetterMe
Hello,
It's so great to know that you have enjoyed your communication with our team!
If any help is needed, we are always glad to assist with any questions or advice 😉️
Kind regards, team BetterMe
Didn't really use the app, but I forgot I subscribed. When the subscription renewed, I'd ask them to refund me the money since I had not used the app. They refunded it to me without any problem at all. I was very happy that they were able to do that for me. Great customer service.
Reply from BetterMe Calisthenics2026-06-12
Hello! That's great to know. Positive feedback from our users is always a great motivation for our team (: Kind Regards, Team BetterMe
The experience was excellent; they were very communicative, I made a mistake and they corrected it instantly. The exercises were very well explained. Everything was great.
Reply from BetterMe Calisthenics2026-06-11
Hello,
Thank you kindly for leaving your feedback, Susana.
It makes us happy to know that your experience both with the app and with our team has been satisfying.
You can always contact us via email if you ever need any help or advice 😉️
Kind regards, team BetterMe
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