Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Written by the business, not verified by us.BetterMe Calisthenics (betterme-calisthenics.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, App. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive staff and the exceptional support team for being extremely kind and resolving issues remarkably fast. People also genuinely enjoy using the mobile application, finding it intuitive to navigate, highly informative, and wonderful for daily fitness routines. However, some customers also noted confusion regarding automatic subscription renewals and how trial periods convert into full memberships. A few reviewers experienced communication delays, difficulties with billing matters, or frustrations when attempting to secure timely refunds for unwanted charges. Despite these occasional billing hiccups, users generally appreciate the dedicated assistance provided by the support representatives once contacted.
Auto-generated from all reviews of this business. For reference only.Maximum satisfaction with the handling of the payment complaint. Thank you
Hey Jana, We truly appreciate your time and effort to share this comment with other users and us. Happy to know that your request has been successfully addressed and that you are satisfied with the outcome. Our team is always eager to assist in the best possible way. You can contact us again at any time. Kind regards, team BetterMe
Dear Nada, Thank you so much for leaving your comment. We are always glad to help with any questions and requests 😊️ Kind regards, team BetterMe
Betterme customer service always delivers. I haven't have any issue that wasn't solve. Thank you to the team.
Hello, Thank you for your kind review of your experience with BetterMe. Your time and effort are greatly appreciated. If you ever need any assistance, we would be more than happy to help 😉️ Kind regards, team BetterMe
I could not believe how easy it was to communicate with BetterMe customer service. I emailed them and got a response within minutes. The CS reps. were prompt in replying and not only resolved my issue, they offered me a deal I could not refuse, which was to extend my access to BetterMe due to their understanding of a light injury I was recovering from. I am so grateful for BetterMe's understanding and generosity.
Hello, We greatly appreciate your letting us know that your request has been successfully resolved. Whenever any help is required, our team would be more than happy to assist and share advice on app usage. Wishing you an amazing journey 🙌️ Kind regards, team BetterMe
I realized I had been being charged after having cancelled a subscription. After a very fast research time, the agent emailed and said they found an account that was under a different email that hadn't been cancelled. Without me having to go into it, they cancelled the other email account and offered to refund me half of what had been being deducted, as well as keep my subscription going for another six months at no cost and no renewal. This all happened in a very timely manner. I'm very happy with the customer service.
Dear Dorothy, We appreciate your patience while we were working on your request. Feel free to email us if any further questions arise. Kind regards, team BetterMe
The company sprung into action swiftly when I needed a resolution. Very kind. Much love! ❤️
Hey Kayla, We can't thank you enough for taking the time to leave a comment about your recent experience with our team. Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction. Kind regards, team BetterMe
They responded quickly to my concern and resolved my issue timely. The workouts are great and it helps me to stay consistent with the workout plans they provide. Thanks
Hello, Thank you so much for this comment. It makes us happy to know that your experience with both the app and our team was good. If you ever need any assistance, you can contact us via email anytime 😊️ Kind regards, team BetterMe
The responses were very fast and in the final everything has resolved.
Hello Andrei, We appreciate your feedback, and we are glad that you feel positive about your experience 😊️ Feel free to email us at any time if any help or advice is needed. Our team would be more than happy to assist. Kind regards, team BetterMe
I recently had the pleasure of experiencing outstanding customer service with their customer service representative! From the moment I reached out, I was greeted with warmth and professionalism that left a lasting impression. The staff went above and beyond to ensure my needs were met, demonstrating a genuine commitment to customer satisfaction. Their attentiveness and friendliness truly set them apart from other businesses. I wholeheartedly recommend this place to anyone looking for an exceptional experience. You won't forget their remarkable service, and I can’t wait to return!
Dear Jacky, We greatly appreciate your comment regarding your recent experience. Your satisfaction is our priority. And we are glad that we could help you effectively. If there is anything else that we can do for you, feel free to contact us via email at any time. Kind regards, team BetterMe
BetterMe does a great job with communication and always trying to keep you as a customer. They are very quick to respond and are understanding. The have a great app as well!
Dear Travis, Thank you so much for this comment. It makes us happy to know that your experience with both the app and our team was good. If you ever need any assistance, you can contact us via email anytime 😊️ Kind regards, team BetterMe
A very good platform to use; comprehensive exercises—excellent.
Hello Ricardo, Thank you for your review. We are really glad to see that you like what our app has to offer and enjoyed working out with BetterMe! All the best, team BetterMe
Customer service is on point with this company! They heard the issue I was having and they immediately stepped in to assist, no questions asked. I love the workouts and will continue to subscribe. Highly recommend! 👌
Hello Melissa, We can't thank you enough for taking the time to leave a comment about your recent experience with our team. Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction. Kind regards, team BetterMe
Everytime I had to contact them about something, they have always got back to me very quickly and were very helpful. I am satisfied and glad to be apart of the BetterMe program.
Hello Crystal, We greatly appreciate your comment, and we are glad that you are satisfied with the recent communication with our team. If any further help is needed, we are always just one email away. Kind regards, team BetterMe
The customer service team were so responsive to my emails and so helpful!! Thank you!
Hi Oliver, Many thanks for sharing your kind feedback 😊 Our team strives to assist users and ensure their experience is smooth and pleasant. So if any further questions arise, feel free to contact us anytime. Kind regards, team BetterMe
I would like to sincerely thank the BetterMe support team for their outstanding customer service. From the very beginning, they were kind, understanding, professional, and incredibly responsive. They took the time to carefully listen to my situation, explain everything clearly, and genuinely understand my concerns. I truly appreciate that they agreed to process my refund, and I am very grateful for their fairness and empathy. Every interaction was respectful, courteous, and handled with great professionalism. Thank you again for your excellent support and for making this experience a positive one. It is rare to receive such attentive and compassionate customer service, and I truly appreciate it. Highly recommended!
Hello Sara, Thank you so much for reviewing your recent experience. We can't help but be happy to know that you are pleased with the result, as well as the communication with our team. It inspires us to work with even more dedication to make sure each user is satisfied. We appreciate your kind words. Kind regards, team BetterMe
I had an issue with my subscription renewal and contacted BetterMe’s support team. Although my case was outside the standard refund policy, they carefully reviewed my situation and treated it with understanding and professionalism. The communication was polite, prompt, and respectful throughout the entire process. In the end, they approved a full refund, which I truly appreciate. Thank you to Kathleen and the BetterMe support team for their excellent customer service and willingness to find a fair solution.
Hello Yosef, We greatly appreciate your comment regarding your recent experience. Your satisfaction is our priority. And we are glad that we could help you effectively. If there is anything else that we can do for you, feel free to contact us via email at any time. Kind regards, team BetterMe
Very understanding customer service who went above and beyond. They made a real difference to my day.
Hey Susan, Thank you so much for sharing your feedback. Our team is always more than happy to assist our beloved users to make their experience even more pleasant. Kind regards, team BetterMe
Absolutely stellar customer service. I signed up for a trial, then forgot to cancel due to health issues and I was billed for a month. I contacted the team and explained my situation. They were very prompt and professional, and even though this was not their fault, nor was the product unsatisfactory, they refunded me the full month immediately. Customer service has declined considerably in the past few years and seeing a company that still treats customers with respect and understanding is very refreshing. Thank you again for the pleasant experience and I look forward to resume my use of your program in the future. 🙏🏼
Hello Renée, What an incredible feedback you've shared! We can't thank you enough for taking the time to leave a comment about your recent experience with our team. Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction. Kind regards, team BetterMe
They understand my situation thank u so much Michel
Hello, We truly appreciate your time and effort to share this comment with other users and us. Sharon, it makes us happy to know that your request has been successfully addressed and that you are satisfied with the outcome. Our team is always eager to assist in the best possible way. You can contact us again at any time. Kind regards, team BetterMe
Exceptionnel ! What a reactivity ! Really great job
Bonjour, Nous accordons une grande importance à votre avis sur l'expérience BetterMe. Nous sommes ravis d'apprendre que le résultat vous a donné entière satisfaction. N'hésitez donc pas à nous contacter si vous avez besoin d'aide 😉️ Cordialement, L'équipe BetterMe
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