BetterMed Urgent Care

PA-C Mukul Mallick was excellent

PA-C Mukul Mallick was excellent! Highly recommend him!

Thanks

Bit of a wait time. Friendly people especially Courtney who completed check in. RX made it to Walgreens quickly. Appreciate the care. Don’t want to be back but if necessary, feel well taken care of. Thanks

Great service

Great service, professional and efficient

All around a great visit

All around a great visit! Staff was courteous, professional and no long wait time.

Everyone was great awesome experience

Poor care

The pain cream given did not work…My son was taken to ER within 4 hrs of treatment and the boil was lance and drained.. This was after the staff at Bettter Med said it was not ready to be lanced. Very painful experience for my son. Also costly as I had to pay additional fees for ER VISIT.

Staff was very pleasant and…

Staff was very pleasant and knowledgeable

Quick and efficient

Very professional and efficient

Very professional and efficient. I came in for a Covid test for international travel and was out in 20 minutes.

Very good care and follow up

Very good care and follow up. I was very pleased.

This was convenient to get covid pcr…

This was convenient to get covid pcr test for my Dad who was moving into assisted living apartment It had to be done 3 days prior to his moving in. Got it the next day!! Thanks so much

All three women I saw were efficient

All three women I saw were efficient, respectful, and very knowledgeable about their tasks.

First off was able to be seen same day…

First off was able to be seen same day as appointment. After setting appointment was seen earlier. Very courteous and professional, explained in detail what they were doing. As we were leaving everyone in the office spoke with smiles...

Easy Peasy

Visit was fast and painless. This is the place to go.

Quick Visit

I had hurt my hand and wrist the previous day and wanted to be seen to make sure I hadn't broken anything. The check-in console was a bit confusing and the worst part of the visit. After I was checked in I was taken straight back and seen by the nurse practitioner and after a quick x-ray I was told it was a bad strain. Then I was all done.

I like your organisation

I like your organisation, well organised and friendly. But this time you missed your mark, you told me I needed to go to ER and have a head scan. Well going to ER was a good idea, but they diagnosed that i had shingles. OK, I give you four stars.

Very fast tank

Reception area was clean & orderly

Reception area was clean & orderly, minimum wait time, staff friendly and knowledgeable. Procedure to clean & glue head wound was throughly explain (along with other options) , at home care also explained.

I spent most of my time waiting

I spent most of my time waiting, and waiting, and waiting. The Physician assistant who saw me looked in my ears, didn’t listen to my heart or lungs, and spent 98 seconds in the room with me. This is after I waited one hour to see him. I timed it.

Absolutely wonderful

Absolutely wonderful! 5 star without question. Receptionist was kind and quick to check me in. The nurse that took my X-rays was outgoing and informative. The PA Amanda, was gentle and sincere and explained everything to me. She then walked out to the parking lot to get my husband and explained everything once again to both of us. (I had asked my husband to wait outside due to Covid concerns.). Amanda explained everything she saw on the X-rays and offered to call an ambulance for me. She gave me a copy of the x-rays and a report of what she found. If only the hospital could be this good! Life would be so much easier!! The staff there is fabulous!