I waited a bit but the Provider had…
I waited a bit but the Provider had excellent bedside manners.
About BetterMed Urgent Care
Data updated- Website
- bettermedcare.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 36% (8/22)
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About this business
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Written by the business, not verified by us.Is BetterMed Urgent Care legit?
BetterMed Urgent Care (bettermedcare.com) has a 4.4 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 36% of negative reviews. Last updated 2026-09-04.
What people say
The ability to make an appointment made…
The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have need of an urgent care facility again I will definitely go here!
Amazing staff!
Great care! Organized system for check in. Wonderful staff.
My time is valuable too
Immediately taken to a room which was awesome however you sit there for over an hour and wait. You’re not there because you feel good. Let me wait in my car or a normal chair until you’re ready. Making you wait over an hour is ridiculous! Note: I don’t like to give reviews if I’m not happy but your persistent emails and texts won’t stop so blame yourself.
I have had two very positive…
I have had two very positive experiences. I received excellent medical care and answers to all of my questions and concerns. I would highly recommend Better Bed Urgent Care Mechanicsville to anyone who asks.
good
good. very nice nurse.
The run around
Normally, I give you 5 stars because you're awesome but this last visit, my scripts were messed up. They had to be sent to another pharmacy because mine was closed for a holiday. When I got there, there was only one med and I didn't realize it until I got home. I called Better Med a half dozen times before I could get someone on the phone only to have the script sent to my closed regular pharmacy...which I didn't find out about until I got to the 24 hour pharmacy. I had to pay full price with a small discount but I got the medication.
Appointment
Great experience
Quick in and out
Quick in and out, good service and caring staff
Great
Fast, efficient and very pleasant!
quick
quick, efficient, friendly
The staff was awesome
The staff was awesome. Very accommodating, pleasant and friendly. I wasn’t rushed, my blood pressure was elevated and they took it 3 times and each time it had decreased. Monica the NP was exceptionally pleasant.
Easy appointment on-line for COVID-19…
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
Staff is so caring and professional ❤️
Staff is so caring and professional. Love them!!!❤️
Excellent service with out any wait…
Excellent service with out any wait time.
Needed COVID-19 PCR test to meet…
Needed COVID-19 PCR test to meet airline departure requirements. Appointment was easy & results were back same day.
Felt very pressured by dj to take the…
Felt very pressured by dj to take the COVID test when I was 90 percent sure I’ve already had COVID and that my symptoms were typical of bronchitis which I get every year once. Wasted my money on the test.
Professional, friendly, expeditious
Every one was professional and friendly, and provided expeditious, effective service! I’m impressed!!
Fast and friendly service
Fast and friendly service. Very satisfied.
I was treated at the BetterMed in …
I was treated at the BetterMed in Colonial Heights Virginia the front staff was very engaging and knowledgeable the check in was very quick I was taken to the back in an exam room the nurse came in very friendly and very sensitive to my medical condition and within minutes the dr came in she made the process very easy and it made me feel at ease.I deathly recommend this place.
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