betterhomes LLC (bhomes.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 82% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
Terrible company. We put an offer on an apartment, and the agent told us the seller rejected the offer and told us what they would accept. So glad we stuck to our original offer, as it turned out the seller had agreed to the price and the agent was mis leading us, and not telling us the truth.
We did not find this out till later on. We used them to renew the rental agreement and this time the agent was incredible rude, telling me I am not the only one who is busy. I will never use this company agwin.
Reply from betterhomes LLC2024-11-06
Dear Claire,
I am sorry to hear of the experience you've received. I'm the CEO of Betterhomes and would love an opportunity to discuss this with you. Unfortunately I can not locate your information in our CRM. Could you please contact me via [email protected]?
Best
Richard
H
Helen · 2 reviews · Experienced 2023-07-01 ·
★★★★★
Very poor property management specially…
Very poor property management specially your employee vijay. I wonder why such reputable company hires people like her. Very bad customer service skill, shouting at client over the phone which i take as verbal abuse. Stay away from this property management. They handed over unit very dirty. No consideration at all.
Reply from betterhomes LLC2023-09-25
Hi Helen,
We are genuinely sorry for the inconvenience you have encountered. Your feedback is highly valued, and we appreciate your input. To assist you further, we kindly request that you share your mobile number, and registered email with us via [email protected].
We take great pride in the quality of our service and in providing clients with the very best experience, so please be assured that this will be dealt with quickly and efficiently.
Sincerely,
Your Betterhomes Team
