betterhomes LLC (bhomes.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 82% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Consumer · 1 review · Experienced 2025-02-08 ·
★★★★★
Thank you very much Stacy for you and…
Thank you very much Stacy for you and Arun
You were both very professional and punctual.
Amazing job
Reply from betterhomes LLC2025-02-13
Hello!
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience.
Please feel free to call us in case you need any help, we are always here to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
"I had a great experience working with the team at BetterHomes. Their professionalism and transparency made the entire process of finding the right tenant for my property smooth and stress-free. I truly appreciated their dedication to ensuring everything was handled efficiently and with care. Highly recommend!
Reply from betterhomes LLC2025-02-07
Hi Paul,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience.
Please feel free to call us in case you need any help, we are always here to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
S
Sarah · 1 review · Experienced 2025-02-05 ·
★★★★★
Impressions and experience
Zini has been very active, supportive and very helpful since the very beginning.
I am so glad I chose him as my agent, I have had previous experiences but not as smooth as with him.
Please keep up the excellent work.
Reply from betterhomes LLC2025-02-07
Hi Sarah,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
m
mazy Kahan · 3 reviews · Experienced 2025-01-13 ·
★★★★★
Francesco Exceptional service
I have been working with Francesco Farbbi and he he extremely professional, knowledgeable and I feel very confident to invest with him. He is trustworthy and capable of getting the best deals in the market. I highly recommend him to lead you through the process.
Reply from betterhomes LLC2025-01-14
Hi Mazy,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
T
TM · 1 review · Experienced 2025-01-11 ·
★★★★★
I had the best experience ever with…
I had the best experience ever with Marcella !!
Super helpful , very nice and professional.
The best !!
Reply from betterhomes LLC2025-01-13
Hello!
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
J
Juana · 1 review · Experienced 2024-11-22 ·
★★★★★
Smooth and easy experience
I dealt with Ajay Barua at Better Homes. The entire process went very smoothly and Ajay went one step further to ensure I was getting the best unit that fit my requirements. He offered very sound advice throughout, was highly responsive and very patient! Thank you Ajay!
Reply from betterhomes LLC2025-01-13
Hi Juana,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Ajay Barua.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
C
Consumer · 1 review · Experienced 2025-01-06 ·
★★★★★
Worse experience ever spent 2 hrs in…
Worse experience ever spent 2 hrs in there office they took all my payments immediately and later call me they can’t do the ejari. Why take a clients money and the commission when there is an issue on the property. Why not do your homework before you take money from they customer.
Reply from betterhomes LLC2025-01-13
Hello!
Thank you for reaching out and for your understanding.
To help us address the issue promptly, could you kindly provide your details and let us know the name of the agent you are working with? This will allow us to resolve the matter effectively.
We appreciate your patience, and rest assured, we are committed to resolving this for you as soon as possible.
Best Regards,
Your Betterhomes Team
M
Michael Sassen · 12 reviews · Experienced 2025-01-01 ·
★★★★★
No adequate service
Better Homes was forced on me as management agency by the bank. They did not act in my best interest. Just want to earn money, don't provide adequate service for it.
Reply from betterhomes LLC2025-01-13
Hi Michael,
Thank you for bringing this to our attention. Your feedback is invaluable in helping us enhance our customer experience and ensuring that we serve you better in the future.
At this time, we are forwarding your concern to the Property Administrator for prompt resolution.
We appreciate your patience during this process and assure you that we are actively working towards a solution.
Best Regards,
Your Betterhomes Team
M
Mark Rooney · 2 reviews · Experienced 2024-12-28 ·
★★★★★
Vijaya Pannamma (Vijy)
I have a property managed by Vijaya Pannamma (Vijy) and am extremely grateful for her trustworthy and professional manor.
Reply from betterhomes LLC2025-01-13
Hi Mark,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience.
Please feel free to call us in case you need any help, we are always here to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Mrs.Vijy is following the developments in the market ,she is so attentive with both Tenants and Landlords.
Reply from betterhomes LLC2025-01-13
Hi Majid,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
I own a studio flat in Dubai, managed by Vijaya Pannamma (Vijy) from Better Homes LLC. Vijy has been absolutely incredible and consistently helpful. Her resourcefulness and dedication to her job are truly commendable. Every time there were issues with anything breaking down or dealing with local authorities, Vijy resolved them efficiently and to a very high standard. She is a wonderful person whom I admire dearly, and so do the tenants. Her professionalism, coupled with her infectious personality, makes her a highly talented individual that everybody admires. I am extremely grateful for her unwavering support and exceptional service.
Reply from betterhomes LLC2025-01-13
Hi Abdus,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Vijaya Pannamma.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Ramzan from BetterHomes assisted me recently in securing a rental property in Dubai Marina, he took on my feedback and accurately identified a property to our liking. He also assisted us in local information and assistance in where to and how to all additional help for those expats relocating. Great working with you Ramzan !!!!
This was my first time purchasing a house in Dubai, and thanks to Ghina, the process was extremely smooth. Ghina takes her time to explain everything from A to Z. She is always available to answer any question, and makes sure to follow up with the different stakeholders to ensure there is no delay. I had a lot of questions as well about post-purchase, on my options, and Ghina took extra time to answer me and advise me.
If you're looking to purchase a property, she's your go-to!
S
Sarah M · 1 review · Experienced 2024-11-06 ·
★★★★★
Very recommended!
Our experience with Ghina was exceptional. She was very professional, helpful, and most importantly very patient with us. She did not give up until we ended up with our dream apartment and would not stop searching for the best match for us. She advised us very honestly and was very transparent about everything. Highly recommend!
S
Sanish Nair · 1 review · Experienced 2024-11-07 ·
★★★★★
I have renewed my Villa recently
I have renewed my Villa recently. I have found Ms. Vijaya Ponnama who has handled my renewal as very supportive & highly customer friendly.
I am renting property from Better homes many years now and her customer support and professionalism is very good.
O
Orla Ronan · 4 reviews · Experienced 2024-11-20 ·
★★★★★
Better Homes #1
The agent Francesco was extremely helpful and attentive throughout the entire process.
G
George Maze · 1 review · Experienced 2024-11-18 ·
★★★★★
Professional service
Abdelhaleem Shahin was professional to work with, and brought us high quality prospective renters.
K
Klaus Chen · 1 review · Experienced 2024-11-15 ·
★★★★★
Aisha Mumtaz is very professional as a…
Aisha Mumtaz is very professional as a property manager.
K
Kamran · 4 reviews · Experienced 2024-11-15 ·
★★★★★
Excellent Service by Karolina
I am extremely happy with the service provided by our Real Estate Agent, Karolina.
Her performance from start to finish has been outstanding. She has been helpful throughout the entire process, from setting up the initial viewing till the transfer. She always had the answer to any question I had right away and definitely did her due diligence on the unit she was selling.
She was also extremely helpful in helping us navigate the entire process of buying a unit when the seller has a mortgage on it, and has explained the entire process of this clearly and patiently.
We have bought a 1Bed in Burj Khalifa through her and I believe it was the best deal in the current market.
During the last three months i have worked closely with Francesco to sell my unit in Torch tower. Francesco negotiated the highest achievable price. I then purchased two units in the Marina off plan and Francesco was able to get the best layout and floor. This was only possible because of his connections with the developers and knowing/understanding when is the right time to go ahead.
I am extremely satisfied with the result and the energy and passion that Francesco has, clearly shows he loves the job.
I would strongly recommend him, he has extensive knowledge about the secondary market and off plan opportunities.
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